MANASWINI MISHRA

(Salesforce Developer)

Phone: 682-***-****

E-Mail: adwjq0@r.postjobfree.com

Having 10 years of experience in IT, Salesforce Certified Professional with 5+ years of experience in Salesforce.com and Force.com which involves on configuration, customization, integration, communities and lightning migration from Developer role. classic, lightning component development using lightning design system. 4+ years of experience in Java/J2EE

TECHNICAL SUMMARY:

Hands on administrative tasks like designing of custom objects, custom fields, and role-based page layouts, profiles, users, reports, dashboards, email services, lookup and master detail relationships, Permissions, Public Groups, Security Controls, and Shared Settings

Implemented and configured Field Service Lightning (FSL), Lightning Flows.

Expert in analyzing Business Requirement Document (BRD), Functional Specification Documents (FSD), gap analysis.

Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.

Used Salesforce Lightning Design System (SLDS) for developing Lightning Components, Actions, Event and Server-Side Controller.

Involved in developing salesforce Lightening Apps, Lightning Web Components, Controllers and Events.

Good experience in developing salesforce Lightning Apps, Lightning Web Components, Controllers and Events.

Implemented Salesforce Lightning Web Components for small set of users within the organization.

Worked on both lightning frameworks Aura and LWC.

Experience with Salesforce.com Sales Cloud, Service cloud' and Force.com platform.

Creating Lightning Components and used Salesforce SLDS to convert existing Visualforce pages to lightning components.

Integrated Sales force CPQ system with multiple CRMs like Salesforce and CRM On Demand.

Supported and improved sales cycles by implementing Salesforce CPQ solutions effectively.

Involved in end-to-end QA and UAT testing and validation of Salesforce CPQ including Products, Pricing, Quoting etc.

Customization of product by using Salesforce features like triggers, VF pages.

Design, develop and implement solutions for the Salesforce CPQ system deployed on the Salesforce platform.

Highly proficient with Sales Cloud Service Cloud Service Max web service Force.com Community Portal Chatter Knowledge One and App-exchange on Salesforce

Experienced in Force.com, including custom object creation, Apex Classes, Apex triggers, Process Builder, Flows, Visual Force pages, SOQL, Reports, dashboards, etc.

Strong experience in deploying Salesforce components across various sandbox and production instance using Change Sets, Force.com Migration tool and Eclipse.

Experience in Migrating data from legacy systems to Salesforce using Apex Data Loader.

Experience in Version Control tools like GIT and GIT BUCKET for Source Code version management.

Strong experience in Defect Life Cycle in QA.

Good Experience/knowledge working on migration tools like Change Sets & Ant Migration Tool.

Involved in design development test and implementation phases of Software Development Life Cycle and Agile Development with focus in Object Oriented Programming.

Good Knowledge of various methodologies like Waterfall and Agile.

CERTIFICATIONS

Salesforce Certified Platform Developer I

Salesforce Certified Administrator

Salesforce Certified Business Analyst

Salesforce Certified CPQ Specialist

TECHNICAL SKILL

Salesforce Technologies

SalesForce.com, Force.com, Sales Cloud, Service Cloud, LWC, Lighting components, CPQ, Apttus CPQ, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages/ Component, s-Control, Apex Web Services, Partner WSDL & Enterprise WSDL, Work Flow and Approvals, Dashboard, Analytic Snapshots.

Salesforce Tools

Force.com IDE (Eclipse), AJAX Tool Kit, Force.com API tools (Data Loader), Force.com Explorer, Force.com Platform

ETL Tools

Data Loader, Sales force-to-Sales force, Apex- Explorer, Informatica.

Languages

Apex, C/C++, Java, J2EE, HTML, XML, CSS.

Database

SQL Server 2008, Oracle, MySQL.

Web

HTML, XML, CSS, JSP, JavaScript, WSDL, SOAP.

Tools

MS Office, Adobe Photoshop, MS Excel, Silverlight, Eclipse IDE.

Web Servers

IBM Web Sphere 4.x/5.x, Apache Web Server, Tomcat 6.x

Platforms

UNIX and Windows (NT/2000/XP/Vista/7)

EDUCATION

Bachelors in Zoology from Sambalpur University, India.

Masters in Bioinformatics from Odisha University of Agriculture & Technology, India.

WORK EXPERIENCE

Salesforce Lightning development

Core logic, Irving, Texas Jul 2021 – Till now

Responsibilities:

Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.

Created many Lightning Web Components (LWC) and server-side controllers to meet the business requirements. Experienced in migrating the standard and custom objects in standard experience to lightning experience.

Created many app pages, home pages integrating the custom components for salesforce lightning and salesforce1 mobile app. Developed Salesforce.com custom application using Apex, Visual force and AppExchange.

Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component (LWC), features. Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.

Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Web Components (LWC) for use in Salesforce1 mobile platform to make Lightning Application mobile. Retrieved some data and its functionality from Third-Party API’s and displayed within the lightning component.

Created multiple Lightning Components LWC, added CSS and Design Parameters that makes the Lightning component look and feel better.

Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.

Maintenance of installed Managed Packages in Lightning using Apex. Experienced in using Data Migration tool called Data Loader.

Visualforce Pages for Lightning Experience, Alternates for Java Script Codes, Sharing Visualforce pages between Classic and Lightning.

Worked on Lightning Process builder flows, Connect API, Chatter, and quick Action.

Built Lightning Component (LWC) Tab for Salesforce 1 Navigation and Custom Applications in Lightning Experience.

Used field level security along with page layouts in Lightning to manage access to certain fields.

Implemented Salesforce Development Cycle covering Sales Cloud, Service Cloud, Call Center, Chatter & App-exchange applications.

Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.

Responsible for performing administrative functions in Salesforce CRM such as create/modify pick lists and lookup fields.

Created work rules in Field Service Lightning so data the rule violations show up in the Service Appointments.

Worked on implementing Chat Agents in Salesforce using Live Agents.

Setting up of Pre-Chat and Post-Chat pages in Salesforce

Create reports and dashboards to provide meaningful insights on the 'customer interactions' to the customer service managers.

Worked on Community Cloud implementations in two different portals.

Made new feature enhancements on Service cloud console view and developed some Visual force components

Using Workflow rule implemented email alert, field update, changing record type and created with time dependent workflow action.

Managed security controls by modifying sharing settings, field accessibility, password policies, session settings and network access.

Modified Apex Class, Apex Test Methods, Triggers and Visualforce Pages.

Environment: Saleforce.com platform, Lighting web components (LWC), Apex Language, Visualforce (Pages, Component & Controllers), Salesforce.com Data Loader, Workflow & Approvals, Reports, Service Cloud, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Web Services, WSDL, Sandbox, SQL Server.

Salesforce Developer.

Multiplan Inc, Naperville, Illinois. Mar 2020 -- Jun 2021

Responsibilities:

Created lightning actions, lightning apps and more than 30 components using Salesforce lightning framework.

Worked on various objects Related to APTTUS Configuration and Pricing management, like: Agreement, Incentive, Price Rule, Price Rule entry, Price Rule Set.

Strong understanding of Salesforce CPQ capabilities, limitations, and can clearly communicate those to customers.

Involved in CPQ (Configure, Price& Quote) design and mapped to Salesforce custom objects and involved in Advanced Workflow Approvals

Developed Custom Validations to override the Salesforce default validation rules.

Performed large and small-scale Data Migration using Migration Tool and Data Loader.

Worked on Sales Cloud, Service Cloud and Apex Programming on Force.com Platform.

Used Cast Iron integration tool for synchronizing master list of customers such as leads, accounts, opportunities and forecasts. It is used for data configuration.

Provided support ongoing Salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow, campaign management, Triggers.

Gathered user and functional system requirements via workshops, interviews and workflow storyboards and Working with stakeholders and project teams to prioritize collected requirements.

Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.

Implemented Community Cloud lightning components in working ability for conversion of visual force pages into lightning.

Worked on various AppExchange products according to the needs of the organization.

Worked real-time troubleshooting on various Salesforce.com standard objects like Case Management, Accounts, Contacts, Content, Reports and Workspaces.

Used the Aura framework and Salesforce lightning Design System (SLDS).

Worked on creating Lightning Pages inside Lightning Community Builder.

Run APEX data loader to import/load the data in to Salesforce object after these files are successfully transferred.

Designed and mapped CPQ objects to salesforce custom objects and involved in advanced workflow approvals.

Worked on salesforce CPQ (Steel brick) pricing using list, cost/ mark-up, percent total, block, price, rules, calculator, plugins, filter rules, system and user discounts.

Functioned as SME for the salesforce CPQ customization.

Hands-on Experience working across various SFDC implementations that are covering Sales cloud, and CPQ.

Closely worked with Salesforce.com consultants for implementing business solutions for their client requirements, using Salesforce CPQ within exclusively developed framework

Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.

Developed re-usable UI components with the Salesforce Lightning Component Framework for the Document API Integration on opportunity.

Created support guides and conducts training for new and current Users on how to use the system in accordance with established business practices.

Responsible for maintaining different sandboxes (Environments) like Development, QA, and Production Sandboxes.

Communicating regularly with the SFDC designated super users to support them in their role and provide information and training on new features and functionality.

Environment: Salesforce.com, Apex (Classes, Controllers, Triggers), Visualforce Pages, Aura, Salesforce lightning, Force.com, SOSL, SOQL, Sales Cloud, Service Cloud, Data Migration, Dash Boards, Data Loader, Cast Iron, Custom Objects, Tabs, Accounts, Fields, Leads Emails and Windows.

Salesforce Developer

US Bank, Irving, TX Sep 2018 – Feb 2020

Responsibilities:

Designed Visual Force pages, Custom objects, Validation rules, and triggers by using Apex as per Client requirement.

Worked on various salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards.

Written Apex Classes, Custom & Extension Controllers and Apex Triggers in the application for various Business/functional requirements.

Worked on Sales Cloud and Service Cloud with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Activities, Reports and Dashboards.

Developed SOQL and SOSL queries to get data from different related objects.

Created different Workflow rules and Approvals for various campaign processes.

Developed the Custom objects, Validation rules, Page layouts, Custom tabs, Components, Visual force Pages to suit to the needs of the application.

Involved in data mapping and migration of data from legacy systems to SalesForce.com Objects and fields.

Developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application.

Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visual force, Force.com IDE.

Used MuleSoft API layer integration platform for connecting the application, data, and devices in the cloud.

Used Data Loader to bulk load data into Salesforce.com from other databases and CSV files.

Environment: Force.com IDE, Custom objects, Triggers, Batch Jobs, Validation Rules, Formula Fields, Data Loader, Reports and Dashboards, Workflow & Approvals, Apex Classes, Visualforce Pages and Integration using MuleSoft API layer.

Salesforce Administrator

Ryder System Inc., Miami, FL. May 2017 – Aug 2018

Responsibilities:

Experienced in working with end users to identify, document, communicate standard business process. Configure platform to meet requirements including App installation using AppExchange

Involved in Salesforce.com application setup activities and customized the Apps to match the functional needs of the organization.

Interacted with various business team members to gather the requirements and documented the requirements.

Developed APEX Classes, Controller Classes and Triggers for various functional needs in the application.

Developed and deployed Workflows and Approval processes for Opportunities and Products/ Assets Management.

Implemented the requirements on salesforce.com platform and force.com IDE plug-in using Eclipse.

Successfully established a new lead follow-up procedure which shortened the response time to qualified leads and generated more meetings for the account executives.

Created and used email templates in HTML and Visualforce.

Create Dashboard and Reports for the business users.

Used the Sandbox for testing and migrated the code to the deployment instance after testing.

Responsible for all the activities related to configuring Data loader, uploading data in .csv files into Salesforce.com, checking for the correctness of the data.

Worked with Salesforce.com team to make application certified.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows.

Java Developer

Sky Bridge Global Pvt. Ltd, India. Oct 2008 – Jan 2013

Responsibilities:

Designed and Developed Admin GUI Using Java Swing. Used JMenuBar, Menu, JTimer, Table, JProgressBar, JTree and implemented the ActionListeners for all the Swing Components used in Admin GUI.

Involved in the development of the front-end using JSP, JSP Tag Libraries and HTML.

Used IBM WSAD IDE to develop the different J2EE components like EJBS, Client jars, Web Modules and Application EAR modules.

Used Apache’s Jakarta STRUTS as MVC framework for designing the complete Web tier.

Wrote PL/SQL stored procedures and did performance tuning of complex queries.

Developed logging module-using Log4J to create log files to debug as well as trace application.

Used CVS for version control.

Environment: JAVA Swing, Windows Operating system, Rational Clear Case, Oracle10g, PL/SQL, WebSphere Studio Application Developer WSAD, Enterprise Java Beans (EJB), Struts, HTML, J2EE, UNIX, TOAD.

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