GULSOOM MOHAMMADI

adwjp9@r.postjobfree.com 214-***-**** Irving, TX

Professional Summary

Office Assistant and Interpreter with over 4 years of experience managing daily operations in diverse environments, including legal and immigration settings. Skilled in multitasking, customer relations, and problem-solving. Adept at healthcare essentials, data analysis, and Microsoft programs. Seeking a challenging opportunity in the law field to utilize my skills and contribute to a fast-growing industry.

My responsibilities have included staff management, development, customer service, and interpreting.

With my experience in office management, I bring a unique skill set to the healthcare field. I am able to manage daily operations effectively, ensuring that all administrative tasks are handled efficiently while providing exceptional customer service to patients and their families. My language skills also enable me to provide high-quality interpreting services, which are essential in the business industry.

Overall, I am excited to bring my expertise in office management and customer service to the law field, where I am confident I will be able to make a meaningful impact while continuing to learn and grow.

Skills

●Multitasking

●Customer relations

●Attention to detail

●Problem-solving

●Verbal communication

●Data Analyst

●Creative thinking

●Healthcare Essentials

●Quick learner

●Flexibility and adaptability

●Windows Server

●Microsoft programs (Word, Excel, PowerPoint)

Experience

Administrative Assistant

Berry Appleman & Leiden LLP, Jul 2022 - March 2023 (Contract)

Provided general administrative support to the transition and onboarding team in a law firm specializing in immigration services.

Performed general file upkeep, including the physical filing of legal and immigration paperwork, and uploading documents to internal systems.

Utilized and updated the in-house database per instructions.

Assisted with the preparation of legal and immigration documents, ensuring accuracy and compliance with relevant laws and regulations.

Supported a variety of projects for other employees, including research on immigration laws and policies.

Navigated through Microsoft programs, filing, and faxing.

Remote Dari/ Farsi interpreting for TransPerfect for USCIS phone calls. April 2022- Dec 2022

Remote translating over the phone for the USCIS Asylum program.

Consulting on language-specifics in translation as they come up.

Flexibility to work on a range of translations and translations validation and review tasks

Data Entry Assistant: Exchange Trading Company 2019- October 2021

●Controlling the flow of supplies and equipment, tracking, and analyzing inventory maintenance, and developing protocols to minimize shrinkage and control costs.

●Accurately input data into appropriate databases, spreadsheets, or software systems, ensuring the highest level of accuracy and efficiency.

●Review and verify data for completeness and accuracy, correcting any errors or inconsistencies identified.

●Maintain and update records and databases, ensuring information is current and easily accessible.

●Perform regular data backups to protect against data loss and ensure data integrity.

●Collaborate with team members to resolve any data-related issues or discrepancies.

●Comply with data privacy and security policies to protect sensitive information.

●Assist with generating reports or data analysis as needed.

●Perform clerical duties, such as filing, scanning, and photocopying, as required.

Volunteer Bilingual Interpreter/mentor over the phone and face to face: DFW Refugee Outreach Services Dallas, Texas, USA (evening and weekend ) AUG 2017-AUG 2020

●To nurture and uplift refugee families in DFW by providing mentorship, material assistance, education, and facilitating access to essential resources.

●Monitored refugees and protect confidential information and data about them.

●Reviewed activities regularly to identify opportunities for improvement.

Team leads Angel Cellular Group July 2017- Oct 2020

●Led and managed a team of sales representatives, ensuring they meet or exceed sales targets and goals.

●Managing inventory levels and ensuring timely delivery of products to customers

●Developing and implementing policies and procedures to ensure compliance with industry regulations and company standards.

●Reporting to senior management on team performance, market trends, and business metrics.

WALMART, CUSTOMER SERVICE JUL2015- APR 2017

Provides customer service by acknowledging the customer.

Identifying customer needs

Assisting with purchase decision

Resolving customer issues and concerns

Promoting product and service

Project Advisor, Correction System Support Program (CSSP), Balkh, Afghanistan Oct 2012 April 2015

Monitor program implementation to ensure compliance with program goals and objectives, and identify areas for improvement.

Evaluate program outcomes, using data analysis and other research methods, to inform program improvement and demonstrate program effectiveness.

Performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective, or disciplinary actions.

Maintain awareness of emerging trends and innovations in correctional system support programs and provide guidance on their potential application to program design and implementation.

Participate in project meetings and presentations, providing updates on project progress, data analysis, and evaluation results.

Business Motivator, zardozi, Balkh Afghanistan 2010-2012

Conduct training sessions, workshops, and other motivational programs to help employees develop new skills, increase their motivation and engagement, and achieve their goals.

Develop and maintain relationships with key stakeholders, including customers, suppliers, investors, and regulatory bodies.

Work with human resources departments to develop and implement employee engagement and retention programs.

Use coaching and mentoring techniques to help business owners and managers develop leadership and management skills, and to foster a culture of innovation and growth.

Provide regular feedback and progress reports to business owners and managers to ensure that goals and objectives are being met, and to identify opportunities for improvement.

Education

Master of Business Administration/ concentration in cyber security

The University of Dallas AUG 2022-present

Associate of Science, Graduated Jun 2022

Richland College Dallas, TX, United States

●Graduated with honors.

●GPA of 3.9

Bachelor’s degree in Education, English Graduated Jan 2012

Balkh University Balkh, Afghanistan

●Graduated with distinction.

●Graduated with honors.

GED, Commerce Jan 2008

Mervali High School Balkh, Afghanistan

Language

Native Dari Speaker (Afghan Language)

English

Farsi Speaker (Persian Language)

Awards

Afghan University Student Exchange Program (AUSEP) - August 2012

Residential’s Honor Roll - January 2013

Presidential University Honors - May 2011

Leadership or Management Awards – CSSP JUL 2014

customer Service Awards- Walmart Oct-2016

The employee of the Month Exchange Company

RECOMMENDATION

Debra Voz

Senior Manager of Transitions & Onboarding

Berry Appleman & Leiden LLP (BAL)

Email: adwjp9@r.postjobfree.com

Phone: +1-469-***-****

Emily Metcalf

Manager of Transitions & Onboarding

Berry Appleman & Leiden LLP (BAL)

Email: adwjp9@r.postjobfree.com

Phone: +1-469-***-****

Shakila Rasouly

Human Resource Generalist

OST Global

Email: adwjp9@r.postjobfree.com

Phone: +1-571-***-****

Contact this candidate