MARY RITA VASQUEZ
***** ********* *******, ** *****
***********@*****.*** 832-***-****
**-**** ********** ******* ** Human Resources. Highly detailed, and organized. Positive attitude exception problem solver. Strong organizational skills, seasoned in conflict resolution, courteous demeanor, deadline driven, energetic work attitude, skilled multi-tasker, focused, and driven, dedicated team player, bilingual in Spanish
EXPERIENCE
3/2/17 – TO PRESENT
BENEFITS / LEAVES / WORKERS COMPENSATION SPECIALIST, sPRING isd
Communicates with campus, and department administrative staff to process leave of absence, and maintain confidentiality of all information. Process leaves of absences, and determine eligibility for various leave programs including Family and Medical leave, and temporary Disability Leave according to established guidelines, and provide employees with required timely notice. Process completed, and review disability paperwork. Complete the ADA interactive process for all district employee as needed. Effectively interprets all leaves, and ADA implication as they relate to leaves of absences / disabilities. Counsel with employees, and supervisors concerning leave benefits, and provide employees with accurate information relating to medical certification requirements, return to work dates, etc. Work cooperatively with payroll department, and our workers compensation vendor to process, and coordinate all employee leaves of absences. Administer employee benefits programs such as group health insurance, dental, life, and medical reimbursement, and process to ensure quick, equitable, and courteous resolution. Process employee benefits enrollment, and change forms within required time limits to meet payroll deadlines and maintain confidentiality of all information. Lead benefits open enrollment meetings, and new hire orientations. Lead professional development training for leaves, benefits, and workers compensation. Lead secretary in service training.
Responsible for organizing, and supporting the district workers compensation program according to established policy, rules, and regulations. Process all workers compensation claims in a timely manner, and provide timely notification, and communication to employee, and supervisors regarding leaves as a result of workers compensation. Research workers compensation related information such as medical history, and records of prior claims. Prepare information for departmental supervisors on questionable or unusual incidents. Facilitate employee return to work, arrange for the development of modified duty with principals, and departmental supervisors. Maintain confidentiality of information. Use works compensation software, prepare and maintain TWCC forms.
08/2015 TO 12/2016
MEDICAL PRACTICE ASSISTANT RENAL TRANSPLANT / CKD / KIDNEY ACQUISTION, Parkland Health and hospital system
Accountable for providing patient centered care, and operational support to the medical team to ensure an optimal patient experience. Coordinates activities in the clinical areas, and facilitates a smooth patient flow. Assists with patient data collection, performs select screenings, and completes medical office functions relevant to the area. Registering, and checking in patients, entering patient’s pharmacy request information in EPIC. Processing business review for each encounter to ensure appropriate provider billing, answering multi-phone system in timely fashion in order to provide the most professional, and courteous outcome to patients
06/99 TO 08/15
LEAVE & DISABILITY ADMINSTRATOR, ITERIM WC ADMINISTRATOR, TRANSITIONAL WORK COORDINATOR, BENEFITS ADMINISTRATOR Parkland Health and hosptial system
Responsible for managing, and administering leave of absence, and disability benefits for 10,200 employees. Interpreting HR policy, and procedure to ensure Parkland follows Federal, EEOC, and DOL regulations. Serve as link between management, and employees in answering any questions or concerns regarding employee benefits, or leave of absence, advise managers on organizational policy matters, and recommend changes when needed. Participate, and assists in ADA interactive process when employees on leave of absence with regard to established policies, and procedures. Back up for the Workers Compensation Administrator when needed. Process reports as need by legal, leadership, and HR Generalist. Responsible for employment verifications, employee deductions, and entering status changes to ensure effective HR Data Management operations. Handling complex issues requiring benefits knowledge, assist in the administration of questions or concerns our employee’s may have regarding their Total Reward Package. Assist in RFPs for workers compensation, leave of absence, Disability, and employee health plan. Process non- automated transactions in PeopleSoft. Ensure proper approvals are obtained. Resolves employee’s benefit issues, and perform administrative tasks asked of me. Conduct new hire orientation. Maintain comprehensive knowledge of benefit programs, plans policies, and procedures. Maintain benefit files, records of transactions, and other employee documentation. Work closely with vendors.
12/98 TO 06/99
BENEFITS RECEPTIONIST, Parkland Health and hosptial system
Answer telephones, and direct callers to the appropriate associate, greeting employees, and assisting them with various benefit questions, issues or concerns. Assist with all related clerical duties
12/89 TO 11/98
911 OPERATOR / PUBLIC SERVICE EXPEDITOR, Dallas Police department
Receiving evaluating, and prioritizing phone calls for emergency, and non-emergency calls from Dallas citizens. Transforming the information into proper radio message format., Determining jurisdiction, and dispatching proper emergency service agencies. Refers other request to appropriate, city, country or private agencies. Records, and monitors status of personnel, and equipment, and coordinates operations thru effective radio, and telephone communications. Processing minor police reports for officers, and citizens.
10/87 TO 11/89
ADMINISTRATIVE ASSISTANT, ROYAL OPTICAL
Perform administrative, and office support for multiple supervisors. Duties included screening phone calls, receiving, and directing visitors, word processing, creating spreadsheets, filing, and various clerical duties, as well as research, and strong communication skills
EDUCATION
5/1978
TEXAS INSTITUE, TECHINAL school
Certification in Administrative Assistant
5/200
EL CENTRO COLLEGE DCCCD, Certification course
Certified in ICD9 and coding
SKILLS
Excellent verbal, and communications skills
Basic, and advanced PeopleSoft
Typing 50 wmp
Epic
Outlook
Bilingual in Spanish
References available upon request
Knowledge of medical terminology
Efinance
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