Enrollment Specialist Customer Service, care associate, MOAB
Resume:
CALABRIA LINDSAY
RETAIL SALES MANAGER
CAREER OBJECTIVE
Sales Manager with 4+ years of experience in retail sales, and administration, with a firm grasp of the principles behind driving profitability through strategic growth. Competitive in my approach to enhance and acquire business from a tactical perspective, leading teams and quality control. Presently seeking a suitable position with a high-growth company, that offers opportunity to express my passion for serving the public, and for advancement.
PROFESSIONAL EXPERIENCE
December 2021–Present Hibbett Sports, Thomasville, NC
Sales Manager
Oversee and supervise overall operation of the store to ensure proficiency and profitability
Provide exemplary customer service
Establish and enforce policies, goals, and procedures
Directs staff to ensure departmental responsibilities and standards are completed with accuracy
Recruiting personnel, hiring, training, discipline, and evaluation
Travel to neighboring stores to set up displays and manage staff
Consistently becoming knowledgeable of the latest trends, to follow through on marketing and advertising plans
June 2019–December 2021 Hibbett Sports, Thomasville, NC,
Team Worker/Salesman
Worked with management to provide quality customer service, and identified and communicated concerns and operations problems
Processed customer payments with accuracy and efficiency
Consistently achieved and/or exceeded sales goals (Tracked overall sales to 30+ per day)
Utilized creativity skills to organize store displays (often commended)
Optimized safety and productivity by regularly cleaning and organizing work zones
December 2017–June 2019 Davidson County Community College, Thomasville, NC
Enrollment Specialist
Updated and reviewed student data
Thoroughly explained services provided to students
Communicated with people of various cultures, actively listening while using interpersonal talents to ensure consistency
Processed financial data
Modelled exceptional customer service skills
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EDUCATION
August 2020
Appalachian State University,
Boone, NC
1 year study, Business,
Fall 2022 (Will complete BA online)
May 2020
Davidson County Community College,
Thomasville, NC
Associate of Science, Business,
Honours: (GPA: 3.5)
RELEVANT SKILLS
Documentation Specialist
Merchandise Expertise
Adaptability
Time Management
Critical Thinking
Troubleshooting
Data Processing
Microsoft Office
Display Setup
Human Resources Administration
Sales Strategies
Strong Work Ethic
Technical Knowledge
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