Tjwana Watson

Appointment setter/ Implementations Specialist

**** **** ***** ** #****

Dallas, Texas 75287

Cell 214-***-****

A highly organized and dedicated customer service professional with over 10 years of experience with advanced skills in efficiency, productivity, and organizational consistency.

WORK EXPERIENCE

Appointment Setter/ Recruiter -Dallas Pearl Payments 2017-2020

Responsible for making inbound/outbound calls

Input vendors information for outside salesman to facilitate sale to companies.

(Promoted)Lead recruiter minimum of quotas *10 new hires/per day

Processed new hire paper work for orientation and training.

Appointment Setter Appstar - Richardson, TX July 2017 to Present

•Help assist with deal submitted by reps and assist with finalizing paperwork to submit through Pivotal Payment and First American Payment Systems

•Excellent experience in communicating with customer business owners and decision makers employing superior selling skills

•Superb knowledge of developing qualified leads through telephone canvassing, prospecting emails and referrals

•Proficient in making telephone calls in order to secure appointments for meeting with potential clients

Appointment Setter North American Processing Solutions - Dallas, TX - April 2017 to July 2017

•Help assist with deals submitted by reps and assist with finalizing paperwork to submit through First Data Processing.

•Provided excellent customer service as an appointment setter for two years.

•Demonstrated ability to schedule appointments effectively and coordinating multiple schedules

•Excellent experience in communicating with customer business owners and decision makers employing superior selling skills

•Superb knowledge of developing qualified leads through telephone canvassing, prospecting emails and referrals

•Proficient in making telephone calls in order to secure appointments for meeting with potential clients

Appointment Setter Silverleaf Resorts - February 2003 to August 2012 • Provided excellent customer service as an appointment setter for two years.

•Demonstrated ability to schedule appointments effectively and coordinating multiple schedules

•Excellent experience in communicating with customer business owners and decision makers employing superior selling skills

•Superb knowledge of developing qualified leads through telephone canvassing, prospecting emails and referrals

•Proficient in making telephone calls in order to secure appointments for meeting with potential clients

EDUCATION

Associate in Business Management Grantham University January 2015 to December

2017

Diploma Yukon High School

Oklahoma City, OK 42782

ADDITIONAL INFORMATION COMPUTER SKILLS

Microsoft Office, Email, Word, Excel..