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Focus Group Account Manager

Location:
Naples, FL, 34102
Posted:
April 14, 2023

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Resume:

TONYA K. COURTEAU

**** ******** ***** ***** • Sarasota, FL 34240 • Phone: 616-***-**** • E-mail: adwjn9@r.postjobfree.com B U S I N E S S D E V E L O P M E N T A N D S T R A T E G I C IDN R E L A T I O N S H I P P R O F E S S I O N A L Results oriented leader in Sales, Marketing and Project Management, vast experience in medical devices, working in and with Distribution Channels, Contract Analysis, Negotiations, Strategic partnership expert, Team building and professional leadership mentoring. Known for building strong sustainable relationships. Customer focused Strategist who strives to consistently exceed expectations. PROFESSIONAL EXPERIENCE

GENERAL ELECTRIC HEALTHCARE

Supplies/Accessories/ Product Sales Specialist (July 2019 to Mid-Jan 2022) Territory: Michigan, Indiana, Ohio, and Kentucky

Products: Consumables

• Newly created Sales Team as of 7/2019

• Grew Anesthesia Territory 18% from 2019 to end of 2020

• Managed a 30-site install; expedited timelines set by the IDN were met

• Impact Awards 2019/2020

• Collaborate with Distributors as needed

Enterprise Care Solution / Product Sales Specialist (Sept 2016 to July 2019) Territory: Michigan / Indiana Providing solutions encompassing the entire Life Sciences portfolio including: Patient Monitoring, Vital Signs Monitors, Ventilators, Diagnostic Cardiology, Mobility/Alarm Management, Supplies, EMR Integration, Service contracts and Education

• Finished 2018 @ 129% to plan

• First full year finished 101% to Plan; this territory had never made quota prior

• Served as a mentor for other Female Employees

• Nominated to be a Digital Industry Ambassador within GE (June 2017)

• Participated in Focus Group to prepare a Competitive Summary for National Training/Sales Meeting

• Received Impact Awards in both 2017/2018

• Sold more (in my first 2 years) than the combined 4 years prior to my hiring

• Role included working with Distributors covering the Critical Access and Ancillary sites PHILIPS HEALTHCARE; Andover, MA (1998 to Oct 2015) Strategic IDN Patient Care Account Manager (Jan 2014 – Oct 2015) Territory: Primarily Competitive IDN’S in Michigan. Consultative sale of EMR Solutions, Education and Support Contracts, Patient Monitoring, Resuscitation, Fetal Monitoring, Ventilators, Vital Signs monitors and Consumables

• 198.55% to Plan final year in role

• Successfully converted house-wide Competitive Accounts

• Ranked #4 Nation-wide

• Member of the National Focus Group for New Product Evaluations

• Participated in National Field Advisory Board

• Attended AACN’s NTI 2014, 2015

IDN Sales Account Manager (Oct 2009 – Dec 2013)

Territory: Michigan, N Indiana, NW Ohio. Consultative sell of EMR Integration Solutions, Service Contracts/Education, Patient Monitoring, Resuscitation, Fetal Monitoring, Diagnostic Cardiology, Ultrasound and consumables.

• Achieved Gold Pinnacle Status 2012 (@ 179% of quota) and 2013 (@ 185% of Quota)

• Award for Highest Supplies Sales Nationally @ 296% 2010

• Finished @ 149% of quota 2011

• Awarded for Highest Order Volume and Quota attainment 2012, 2013

• Revenue growth award for supplies

• Member of the National Focus Group for New Product Evaluations

• Attended AACN’s NTI annually 2009 - 2012

• Critical Access Hospitals - National Focus Group participant 2009, 2010

• Attended National Rural Health conference 2009

• Served as a Team Leader for the CXO Initiative

Sales Account Manager

PAL MEDICAL INSTRUMENTS (Mfg. Rep for PHILIPS HEALTHCARE) Novi, MI (1998 to 2009) Territory: Michigan, N Indiana, NW Ohio

PHILIPS HEALTHCARE – Responsible for consultative sell of Patient Monitoring, Resuscitation, Fetal Monitoring, Diagnostic Cardiology, EMR Integration solutions, Service and Education Contracts and Consumables.

SCOTTCARE – Cardiac Rehab Telemetry Systems

BIOTEK - Test Equipment

SCIFIT – Fitness Equipment for Cardiac Rehabilitation

• Record revenue for 2008

• Appointed Quarterback for Philips NPS (Net Promoter Score) Initiative

• Ranked #1 in sales 2004, 2006, 2007, 2008

• Ranked #2 in overall sales 2005

• Revenue growth award for supplies 1999 (Five State Territory)

• Member of the National Focus Group for New Product Evaluations – Philips Healthcare

• Member of the National Super User Group - OPIE MOC Training - Philips Healthcare

• Critical Access Hospitals - National Focus Group participant - Philips Healthcare

• Attended National Rural Health conferences 2008, 2009 EDUCATION

• BA, Communications – Aquinas College, Grand Rapids, MI

• AS, Business – Aquinas College, Grand Rapids MI

• Attended Ferris State University

TRAINING

• Strategic Selling / Trust Triangle

• CXO Training Facilitator

• Proficient in SalesForce.com

• Lean Training

• Wavelength Training

• Paradigm Sales Training

• NPS Quarterback

ADDITONAL DEVELOPMENT ACTIVITES/VOLUNTEERING/MEMBERSHIPS

• Board Member Aquinas College Business Alumni

• Volunteered at Spectrum Health in the NICU and Pediatrics Units

• Member of the Delta Sigma Phi (Delta Tau Chapter Little Sister Organization at Ferris University)

• Athletic Trainer at Ferris University

• United Way Fund Drive Coordinator



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