NORMA ISREAL

Rochester, NY

adwjn8@r.postjobfree.com

585-***-****

CNA - Certified Nursing Assistant

St. John’s home - Rochester, NY

December 2015 to Present

Helping residents with everyday care such as bathing,eating, dressing, activities etc Housekeeping

Maintenance & Management Associates - Rochester, NY October 2014 to December 2015

Responsibilities

Dusting, Sweeping, Mopping

Stewarding

Hyatt Regency - Rochester, NY

April 2013 to August 2013

Responsibilities

Responsible for maintaining the cleanliness of hotel kitchen and dishes. Also provided additional help to kitchen staff when needed

Accomplishments

This job taught me about teamwork, also being able to work independent. Skills Used

In this job I had to pay very close attention to small and big details. Customer Service Rep

Sutherland Global - Rochester, NY

July 2009 to February 2011

Responsibilities

Answering customer inquiries. Brainstorming and solving technical aspect of call. Processing product orders. Skills Used

Improving telephone etiquette. Gaining patience. Using internet. Housekeeping

La Quinta Inn - Rochester, NY

August 2008 to November 2008

WORK EXPERIENCE

Responsibilities

Maintaining the cleanliness of hotel rooms, and lobby. Provided additional assistance to hotel residence when needed. Also provided assist

assistance in laundry room. Folding, washing, and drying hotel linen. Skills Used

Customer service, Having paying close attention to detail. HIGH SCHOOL DIPLOMA

Edison tech - Rochester, NY

2002 to 2007

CNA

Cna Certified

Certified Nursing Assistant

Certified Nursing Assistant (CNA)

driver's license

EDUCATION

SKILLS

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CERTIFICATIONS AND LICENSES

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