Office Manager Insurance Verification

Shani Rutherford

*** ****** **** *** 256-***-**** ****************@*****.***

Objective

Currently looking for a career I can grow in with benefits that will be long term.

Education

Advanced high school diploma 1994 ragland High school

wallace state community college

Pre-Nursing classes

Skills & Abilities

Management

Office manager abilities. Previous work experience in setting up new offices and organizing offices efficiently. Training new employees and being in charge of turning in timesheets each pay period for hourly employees, including myself.

Communication

Work with patients daily scheduling and confirming appointments. Also handling questions the patients have regarding appointments. Communicating with Radiologists about patients. Work with the billing office about patient information and changes that need to be made.

skills and experience

Microsoft Office Software

Charge ticket entry

Insurance claims/denials

Communication with insurance companies/doctors/nurses

MedQ System (used for scheduling patients, patients chart, demographics, insurance information)

Typing

General computer skills (internet and working on computer)

Communicating with insurance companies regarding benefits, copays, deductibles, and prior authorizations.

Online precerting and insurance verification.

Patient services and care. Getting patients scheduled, answering questions they may have regarding appointments, going over insurance and copay information.

Very organized

Keying in patient information for billing and demographics. Responsible for getting lab reports and GFR level for contrast patients before exam.

Running monthly and daily reports.

Excellent people skills and multi-line phones.

Efficient and quick to learn.

Problem solver

Experience

Charge Entry Cullman internal medicine, p.c. Jan 2018 - May 2019

Keying charge tickets correctly and in a timely manner

Reviewing and working on Insurance worksheets with denied claims

Answering phones for billing and communicating with patients about statements

Scheduler/Receptionist Cullman open mri, inc march 2004-Jan 2018

Responsibilities include scheduling patients, checking patient insurance information and answering phones. I get prior authorizations for MRI’s via phone and/or online. Checking authorizations and copays for patients. Collecting co-pays, payments, and deductibles. Training new employees.

I had training for a new system in Birmingham and was responsible for training others at the office on MedQ.

I pretty much do any and everything that is related to the office side.

Office manager Robertson Construction 2000-2003

Running the office

Scheduling meetings between the builder and homeowner.

Payroll

Lining up tasks.

Ordering supplies

Keeping all tax related and getting it to the accountant.

Obtaining estimates

Teacher Mother Goose Daycare 1999-2000

Taking care 12 – 2 year olds

Taking time each day for group learning (basics; colors, numbers)

Communication with parents on any problems or praises.

Proof Department coder Union State Bank 1997-1999

Entering checks

Collecting deposits and withdrawals from tellers

Filing

Accounting (balancing accounts such as Interest checks, money orders and Cashier's checks)

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