Administrative Assistant Customer Service

Virginia Morrison

Accounts Receivable

216-***-**** Email *******@*****.*** 220 Dolores Ct Dayton, Ohio, 45415

Summary of Qualifications/Skills

Dedicated to providing quality customer service

Ability to listen, communicate effectively and quickly establish rapport

Compliance with all safety rules and regulations

Knowledgeable with medical terminology

Compliance with HIPAA (Health Insurance Portability and Accountability) rules, medical laws, and ethics

Enjoy contributing to a team effort and creating a positive work environment

Able to work with diverse populations

Computer skills: Microsoft Word, Excel, Power Point, QuickBooks, In-House Software, Internet, E-Mail

Collection of all payroll information and forwarded to corporate for processing

Preformed human resources, accounts receivable, assisted in training of new employees

Responded to inquiries, made calls regarding billing problems, acted as a liaison between departments and vendors

Prepared and submitted credits, adjustments, errors and complaints for customers, processed credit card payments, administered all lockbox cash receipt transactions, prepared vouchers, and statements

Analyzed accounting documents and reconciled accounts for accuracy

Prepared manual checks, cash in advance, retroactive payment vouchers, verification of pay employment

Assembled federal, state, county, and city income tax returns

Reviewed and processed court order documents for the enforcement of child support, alimony, or obligation

Analyzed facts of individual cases and research according to federal laws and regulation

Timely filing of answers and response to interrogatories in Federal and State courts

Credentials

Certified Nursing Assistant

[04/2011]

Experience

Hospital Liaison, Lindcare Home respiratory patient 10-2020 to 2/2023

Customer Service/Title Specialist/Accounts Receivable/Administrative Assistant, Superior Group-Sagent defi Solutions, Williamsville, New York,

7/2017 To 1/2020

Care Partner, [South Franklin Circle, Chagrin Falls, Ohio

7/2015 to 1/2017

Sitter, Legacy Staffing, Garfield, Ohio

Certified Nursing Assistant (CNA) Broadview Multicare Center, Broadview, Ohio

7/2013 to 1/2015

O 9/2012 to 9/2013

0

Education

High School: John Hay], Cleveland, Ohio

[1968]

American Red Cross Nurse Assistant Training

Community Service

volunteer, Veterans Administration, Cleveland, Ohio

2010-2016

customer service, call patient remind them of appointments, direct visitor to correct floors.

Volunteer, Food Pantry, Cleveland, Ohio 2010-2011

Interviewed clients and help them with their paperwork. Distribute food to clients. Volunteer, City Church, Cleveland, Ohio 2014-2015

Count money at church/Treasury /accounting assistant.

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