PHALAN BOLDEN

Northern VA C: 413-***-**** adwjml@r.postjobfree.com https://www.linkedin.com/in/phalanbolden

PROFESSIONAL SUMMARY

The time is now for illuminating the many legacies and contributions of healthcare contributors have made on the scientific, educational, and social justice fabric of our country. This is the reason why I am a Nurse Practitioner, peoples advocate, leader and legacy builder. My legacy is integrity, leadership and determination. My leadership style is a blend of open lines of communications, evaluations and incentives, appreciation, and support. I have had the honor of partnering with multidisciplines to enhance the patient care in the areas of Vascular Surgery, Wound Care, National and International education, and the community’s youth. My contributions to healthcare go a long way toward continued efforts to provide quality professional developments. In my roles in Clinical and Practice operations I have cultivated strong analytical, leadership, quantitative, logical thinking and strong team creation.

LICENSES

Registered Nursing Licenses 2004-2024

Family Nurse Practitioner Certification 2009-2024

Drug Enforcement Administration license 2009-2024

National Provider Identifier 2010-2024

Advanced Cardiac Life Support 2012-2024

American Academy of Nurse Practitioners 2010-2024

Basic Life Support 2004-2024

PROFESSIONAL EXPERIENCE

12/2022-Present Interim Director of Nursing Waldorf, MD

Recovery Centers of America

Stabilize, lead and management based on the guidance of Senior Leadership

24-hour management of the Nursing department in accordance with the facility policy and in compliance with State, Federal Regulations and JCAHO standards

Create and manage the department budget

12/2021-08/2022 Director of Clinical Specialty Alexandria, VA

Wound Healing/Hyperbaric Oxygenation/Limp Preservation Center

As Director of Clinical Specialty, I have oversight of growth, retention, and development of new programs.

Collaborate with IT and business units to advance the departments reporting capabilities and approved accuracy of data, Technology Innovation Influencer

Data analytics-Tableau

Determine opportunities and identify solutions to improve capabilities and efficient of reporting

Strong knowledge of insurance reimbursement data reporting

Develop programs and process that can be run by other teammates

Lead reaccreditation UHMS

05/2021-10/2021 Director of Practice Operations

Vascular Solutions of North Carolina Cary, NC

As Director of Practice Operations, I have oversight over marketing, recruitment and retention, growth of the practice, and clinic hours

Director of Recruitment and Retention, Director of Recall, and Ancillary staffing

As director I have had our organization published in local magazines, joined BBB, passed FDA research inspection and review, OSHA inspection, and COLA inspection. As a nurse practitioner I have the honor to treat our PAD and Venous patient population

Director of P&L team

Radiology Safety Program

Policy and Procedure Implementation

Safety protocols

Start-up business development

Client Acquisition

01/2020-05/2021 Director of Clinical Operations

Avance Primary Care Raleigh, NC

As Director of Clinical Operations, I have been certified in diversity and inclusion by Cornell University

I have served across many specialties and subspecialties in both clinical and operational leadership roles with a strong focus on value-based care

I have provided leadership and oversight over multi-specialty clinical practices, resulting in implementation of many high-quality clinical initiatives within value-based care

In an efficient and comprehensive manner that provides superior support and facilitates. Meaningful projects and initiatives that impact our patient care goals

Launched touchless process in response to COVID

Launched role out plan for Spravato

Opened Psych office

Launched CGM Free Style Libre

Radiology Safety Officer

Launched Virtual/Telehealth After-Hours program

Launch of ZIO XT

Medical Assistant training Boot Camp

Utilized AWS platforms

Utilized Power BI

09/2018 to 01/2020 Director of Value Based Care/Recruitment and Retention/Eastern Regional Manager

Bethany Medical Center High Point, NC

As Director of Value Based Care, I have Created an ACO and submitted for MSSP 2020.

The 2019, 1st and 2nd quarter Hedis score increased by > 25%, Increased Star measures, increased overall Humana Medicare reimbursements by 50% 1st quarter with innovate strategies to increase gap closures

Current MIPs score of 90%, ending 2018 99.03% Hosting a 1-year DM Retinopathy screening with Optos vía Humana

Direct lead work with external CCM group (Chronic Care Management). Lead charge on analytics company reach, Educator of providers on Value Based initiatives. Hosting DispenseDoc - Medication dispensing services in each two clinics

Created CMA training manual-currently in use. Updating HR handbook-currently in use.

Operations Manager of the Eastern Region-High Point (5 offices) and Winston Salem (2 offices)

Launch of 2 new practices

Client/staff acquisition

Integration of technology and cloud-based platforms

5 office managers report to me

Oversee 3 Value Based Coordinators-2 RNs and 1 CMA

4 recall staff

1 Ancillary Coordinator

1 HR assistant-for staff and ancillary staffing

25+providers

275 clinical staff/ancillary

01/2017 to 08/2018 Family Nurse Practitioner

Correct Care Solutions - Mecklenburg County Jail Charlotte, NC

Visits the facility to review care, see patients, prescribes medication, general referrals for outside providers

Countersigns any orders or programs notes seen by medical staff

Supports standards of care and supervises care given by other professionals, providing instruction as needed

Keeps patient information confidential as required under privacy laws and regulations.

10/2012 to 02/2017 Family Nurse Practitioner

Sanger Heart &Vascular Ins. Charlotte, NC

Expertly managed Vascular surgery services, including planning, scheduling and

coordination, determination of procedures and procurement of supplies and

equipment, improved performance at the organizational, departmental and

individual levels

Created policy and change that positively affected patient outcomes, and experience by decreasing length of stay, decreasing readmission rates, increasing access to care and surgical intervention

Education to staff, peers and international education Antigua nurses

01/2010 to 09/2012 Family Nurse Practitioner

Baystate Medical Center - Vascular Services Springfield, MA

Carefully analyzed test results and information gathered during examinations

to properly diagnose illnesses and diseases

Close examination of patients' medical history, medication allergies, and physical condition and test results to verify necessity of operations and to determine proper procedures

Maintained accurate medical records and documented patient case history in detail

08/2004 to 01/2010 Registered Nurse

Hartford Hospital - Cardiology Services Hartford, CT

Responsible for all aspects of patient care for CHF, Acute MI, Cardiac Transplant patients

Telemetry trained

Preceptor to nursing students and nursing staff on cardiac disease process and management of care

EDUCATION AND TRAINING

09/2020 Cornell University-Certification program Diversity and Inclusion

Raleigh, NC

02/2018 American Correctional Academy: Correctional Behavior Health Certification

Charlotte, NC

10/2015 Master of Business Administration: University of Phoenix

Charlotte, NC

05/2008 Master of Science: Nursing Quinnipiac University

Hamden, CT, USA

Coursework in Family Nurse Practitioner

Member, Sigma Theta Tau International Honor Society of Nursing

05/2004 Bachelor of Science: Nursing Norfolk State University

Norfolk, VA, USA

Member and Chapter President, Chi Eta Phi Nursing Sorority

PRESENTATIONS

AHEC Charlotte Scholars program January 2021- Faculty Presenter “Practice Transformation”

CSI Amputation Prevention Summit November 2017 - Faculty Presenter “The Role of a Navigator in a Limb Salvage Program”

Amputation symposium Chicago 2017 - Faculty Presenter “How to Coordinate a CLI Program” and “The Role of a Navigator in a Limb Salvage Program”

Cardiovascular presentation at the Quality, Safety, and PI Steering Committee meeting

Co-Chair of the Vascular Amputation Pathway - Quality &

Service Sharing Day

Platform Presenter - “Peripheral Vascular Disease and Treatment Options”. Fifth Annual Sanger Heart & Vascular Ins. and the Alliance of Cardiovascular Professionals Cardiology Summit: Optimizing Cardiovascular Healthcare to Improve Patient

Outcomes

Presenter for the Cardiovascular Surgery Core Class IV. Topic: Carotid Disease; diagnostic testing in the cardiovascular population; (1) Anticoagulation (2) Limb Salvage, (3) Amputation Pathway, (4) Surgical site infection reduction

Platform Presenter - “Decreasing Length of Stay for Patients Who Have Had Vascular Lower Extremity Amputation Through a Multidisciplinary Approach APTA Combined Section Meeting 2015, Indianapolis, IN – February 2015

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