Michele Chrisco
**** ********* ** *******, *****
adwjm0@r.postjobfree.com 314-***-****
Qualifications
5+ years Human Resource. 4+ Years on Quality Control on Closed and Turndown Loans. 15+ years Customer Service and Management
Experience
February2013- August 2013 Golden Oak Lending St Louis, MO
Registration
• Run Findings and Register loans with Lender
• Lock Loans
• Register Appraisals
• Order SSR for Conventional Appraisals
• Request FHA Case Number
• Cancel FHA Case Number
• Order 4506T
• Scrub loans before sending them to Processing
August 2006 - February 2013 Hometown Equity Mortgage St Louis, MO
Human Resource Manager/ Quality Control
• Hiring and Terminating employees
• Responsible for Hourly Employees payroll
• All new Employees Information put into payroll and any new deduction.
• Maintain Health and Dental Insurance
• Responsible for all 401k and Life Insurance Police for Employee
• Responsible for Cobra Insurance
• Organize the renewal of Dental and Medical Policy
• Managed Accounts Payable and Accounts Receivable
• Responsible for all Quality Control Audits on all Loans
• In charge of E&O Insurance for All Vendors for Compliance Control
• Order Appraisals for Hometown Equity Mortgage
• Pulled Credit for all Mortgage Consultants
• Prepared the Loan Docs for all Mortgage Consultants
• Responsible for Marketing Call Source for all Office
• Responsible for Weekly and Monthly Manager Reports for Saint Louis Office
• Managed Lender X Web Sites
• Train new LO how to use Calyx Point
• Order Case Numbers through FHA Connection
• Registered and Locked Loans
August 1996- August 2006 Three Sevens INC Wildwood, MO
Manager Mobil Service Station
• Hiring and Terminating employees, Labor Control,
• Manager of the Food Service Area, Control labor and Food Cost
• Customer Service, In charge of Vendors