DUREIAL HARRIS
Forney, TX 75126
adwjl3@r.postjobfree.com
PROFESSIONAL EXPERIENCE
BROADRIDGE, Coppell, Texas
Operations 2022 - Present
• Coordinate and/or facilitate training and development of staff through coaching, mentoring, and training.
• Conduct associate development, counseling, and the disciplinary process. Assist with associates’ diverse issues.
• Ensure associates comply with all policies, procedures, and safety guidelines. Prepare and conduct written performance appraisals; document and counsel on performance/accountabilities.
• Maintain the capacity to support present and future production volumes including focus on new products, technologies, and industry standards, as well as labor requirements.
• Manage activities, workflow, and scheduling of operations staff and/or functions.
• Analyze new processes and opportunities to further streamline the operational process to make the overall operation more efficient and ensure the highest possible level of quality.
• Communicate with external customers and internal departments to ensure the meeting of schedules and the resolution of problems. Participate in client meetings and facilitate tours as required.
• Prepare, manage, and are accountable for budgets and goals for one or more departments. Interview candidates and make hiring recommendations/decisions.
• Make termination recommendations and conduct terminations as necessary. Participate in staff meetings; provide reports to management; research and resolve discrepancies.
• May perform other duties/responsibilities as assigned. DYNACRAFT, McKinney TX 2021 – 2022
Unit Manager
• Document safety incident investigations including root cause analysis and follow-up actions.
• Play an active role in promoting positive employee relations and engagement.
• Participate in projects related to recruitment, training, and leadership development.
• Benchmark other PACCAR locations and non-PACCAR locations for best practices.
• Participate in developing and executing departmental goals and objectives.
• Spend at least 25% of time on the floor in areas under responsibility, assisting team leaders with issues resolution and working on continuous improvement projects.
• Participate in special assignments; Six Sigma/continuous improvement activities, PACCAR-wide initiatives and other projects.
• Supervise hourly team members engaged in the activities of the production and/or distribution departments.
• Complete root cause analysis documentation for quality related issues and process/product audits. • Logistically manage the deployment of shop floor team members.
• Assign duties in accordance with established schedules and customer requirements.
• Provide MDC Plant management with timely information regarding changes in assigned workloads or staffing requirements.
• Train and evaluate performance of department team members; provide regular feedback; prepare employee evaluations; recommend disciplinary action as may be appropriate.
• Conduct daily communication meetings with team members.
• Assure correct and timely processing and documentation of transactions and work orders.
• Provide order status and significant events in daily shift tie-in as required.
• Communicate with other departments as required on plant related issues and follow-up tasks.
• Recognize team members for outstanding performance. • Shift varies. JELD-WEN, Garland TX 2018 – 2021
Production Supervisor
• Accomplishes manufacturing staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• Maintains staff by recruiting, selecting, orienting, and training employees, developing personal growth opportunities.
• Maintains workflow by monitoring steps of the process; setting processing variables; observing control points and equipment; monitoring personnel and resources; studying methods; implementing cost reductions; developing reporting procedures and systems; facilitating corrections to malfunctions within process control points; initiating and fostering a spirit of cooperation within and between departments.
• Completes production plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; reporting results of the processing flow on shift production summaries.
• Maintains quality service by establishing and enforcing organization standards.
• Ensures operation of equipment by calling for repairs, evaluating new equipment and techniques.
• Provides manufacturing information by compiling, initiating, sorting, and analyzing production performance records and data, answering questions and responding to requests.
• Creates and revises systems and procedures by analyzing operating practices, record-keeping systems, forms of control, and budgetary and personnel requirements, implementing change.
• Maintains safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources, maintaining compliance with established policies and procedures.
• Maintains working relationship with the union by following the terms of the collective bargaining agreement.
• Resolves personnel problems by analyzing data; investigating issues; identifying solutions; recommending action.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed. LEAR CORPORATION, Arlington, TX 2016 – 2018
Production Supervisor (Contract)
• Supervised and coordinated activities for union employees engaged in the assembly of 3rd row seats for GM vehicles.
• Coordinated and communicated daily manufacturing activities and manpower with engineering, materials and maintenance team to meet production demands for over 400 3rd row seats a shift.
• Implemented and drove LEAN activities and Continuous Improvement projects.
• Handled all employee related disciplinary actions under union contract.
• Handled all payroll and attendance, for employees daily using Kronos and working with union reps.
• Worked closely with quality team to ensure proper GM specification are met daily RICOH U.S.A, Dallas, TX 2014 – 2016
Shift Manager
• Assisted in development of Strategic Business plans.
• Created and ensured execution of project work plans.
• Reforecast plans as appropriate to reflect changing needs and requirements.
• Document reasons for change
• Facilitate and obtain timely review and signoff on all deliverables.
• Managed multiple projects simultaneously, delivering on time and within budget.
• Converted over 30,000 PDFs on daily boosting production and revenue by15%
• Handling all team building from recruiting to terminating. C.T.D. I Flower Mound, TX 2013 – 2014
Production Supervisor (Contract)
• Managed production receiving process for Comcast and Time Warner router and set top cable boxes
• Communicate, coach, and train a team of 15 employees and a team lead on meeting daily production goals of 6,000 units a day.
• Construct and implement continuous improvement project daily to increase production and organization throughout the facility (FIFO PushBack System)
• Also construct databases to track each tech rate of production. GEN-LAB, Olive Branch, MS 2011 – 2013
Production Manager
• Inspected QA process and paperwork on all Meguiars and Seventh Generation Products
• Facilitated line supervisors in meeting daily production.
• Directed daily start up and setup for each production line.
• Worked closely with maintenance during setup and production
• Communicated directly with upper management QC and line supervisors daily to maintain product quality and process.
• Coordinated with vendors for pick-up
• Coordinate work for cycle counters
• Acts as a liaison for customers and clients
• Managed over 75 employees mostly visa employees
TOYOTA MANUFACTURING, Blue Springs, MS 2008 – 2011 Paint Tech Team Lead
• Ensured Toyota Standardization under Kaizen 5s process to complete basecoat and clear coat spray process for more than 350 Corollas a shift.
• Communicated and documented inaccuracies using data monitoring machine
• Complete satisfactory SQA audits to ensure quality outflow daily.
• Communicated directly with upper management and immediate supervision daily to maintain quality flow and improve paint process.
• Followed Lean Manufacturing Guidelines
• Kaizen process improvements
GUARDIAN FIBERGLASS, Olive Branch, MS 2007 – 2008
Senior Auditor
• Audited mixture and measurement process using a data monitoring machine.
• Communicated and documented inaccuracies using data monitoring machine.
• Ensured material specs (length, width, thickness) before final packaging.
• Conducted several quality checks and displayed feedback data for all out going finished product. EDUCATION
CRICHTON COLLEGE, Memphis, TN
BS Organizational Management Advance (OL), 2003 – 2005 NORTHWEST CC, Southaven, MS
AA Computer Information Systems (CIS), 1999 – 2003 HORN LAKE HIGH SCHOOL, Horn Lake, MS
High School Diploma, 1994 – 1998
CERTIFICATIONS/LICENSES
• Intro to Project Management Certification
• SAP
• CDL License (former owner operator)
• Six Sigma Greenbelt experience
ACCOMPLISHMENTS
• Boosted customer satisfaction ratings by 15% under 5 months.
• Improve Loop Performance from 70% to 90% under 3 months of planning and supervising production department
• Created 3 and implemented 2 A3 project for continuous improvement project
• Increased revenue for Ricoh U.S.A by 15% on a planned 72% yearly rate*** QUALIFICATIONS
• Adept problem-solving abilities
• Proficient Communication skills
• Proficient coaching and training skills
• 5yrs. experience with Oracle and AS400
• 5yr. experience with (PKMS) Pick Ticket Management System
• Proficient user of Microsoft Word, Excel, Access, and PowerPoint. 5yrs. experience with Java, Visual Basic, and Cobalt Programming
• Extensive knowledge on Lean Manufacturing Methodology, 5S continuous improvement process, and Kaizen working processes