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Production Supervisor Shift Manager

Location:
Dallas, TX
Posted:
April 14, 2023

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Resume:

DUREIAL HARRIS

**** ***** ****** *****

Forney, TX 75126

469-***-****

adwjl3@r.postjobfree.com

PROFESSIONAL EXPERIENCE

BROADRIDGE, Coppell, Texas

Operations 2022 - Present

• Coordinate and/or facilitate training and development of staff through coaching, mentoring, and training.

• Conduct associate development, counseling, and the disciplinary process. Assist with associates’ diverse issues.

• Ensure associates comply with all policies, procedures, and safety guidelines. Prepare and conduct written performance appraisals; document and counsel on performance/accountabilities.

• Maintain the capacity to support present and future production volumes including focus on new products, technologies, and industry standards, as well as labor requirements.

• Manage activities, workflow, and scheduling of operations staff and/or functions.

• Analyze new processes and opportunities to further streamline the operational process to make the overall operation more efficient and ensure the highest possible level of quality.

• Communicate with external customers and internal departments to ensure the meeting of schedules and the resolution of problems. Participate in client meetings and facilitate tours as required.

• Prepare, manage, and are accountable for budgets and goals for one or more departments. Interview candidates and make hiring recommendations/decisions.

• Make termination recommendations and conduct terminations as necessary. Participate in staff meetings; provide reports to management; research and resolve discrepancies.

• May perform other duties/responsibilities as assigned. DYNACRAFT, McKinney TX 2021 – 2022

Unit Manager

• Document safety incident investigations including root cause analysis and follow-up actions.

• Play an active role in promoting positive employee relations and engagement.

• Participate in projects related to recruitment, training, and leadership development.

• Benchmark other PACCAR locations and non-PACCAR locations for best practices.

• Participate in developing and executing departmental goals and objectives.

• Spend at least 25% of time on the floor in areas under responsibility, assisting team leaders with issues resolution and working on continuous improvement projects.

• Participate in special assignments; Six Sigma/continuous improvement activities, PACCAR-wide initiatives and other projects.

• Supervise hourly team members engaged in the activities of the production and/or distribution departments.

• Complete root cause analysis documentation for quality related issues and process/product audits. • Logistically manage the deployment of shop floor team members.

• Assign duties in accordance with established schedules and customer requirements.

• Provide MDC Plant management with timely information regarding changes in assigned workloads or staffing requirements.

• Train and evaluate performance of department team members; provide regular feedback; prepare employee evaluations; recommend disciplinary action as may be appropriate.

• Conduct daily communication meetings with team members.

• Assure correct and timely processing and documentation of transactions and work orders.

• Provide order status and significant events in daily shift tie-in as required.

• Communicate with other departments as required on plant related issues and follow-up tasks.

• Recognize team members for outstanding performance. • Shift varies. JELD-WEN, Garland TX 2018 – 2021

Production Supervisor

• Accomplishes manufacturing staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.

• Maintains staff by recruiting, selecting, orienting, and training employees, developing personal growth opportunities.

• Maintains workflow by monitoring steps of the process; setting processing variables; observing control points and equipment; monitoring personnel and resources; studying methods; implementing cost reductions; developing reporting procedures and systems; facilitating corrections to malfunctions within process control points; initiating and fostering a spirit of cooperation within and between departments.

• Completes production plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; reporting results of the processing flow on shift production summaries.

• Maintains quality service by establishing and enforcing organization standards.

• Ensures operation of equipment by calling for repairs, evaluating new equipment and techniques.

• Provides manufacturing information by compiling, initiating, sorting, and analyzing production performance records and data, answering questions and responding to requests.

• Creates and revises systems and procedures by analyzing operating practices, record-keeping systems, forms of control, and budgetary and personnel requirements, implementing change.

• Maintains safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources, maintaining compliance with established policies and procedures.

• Maintains working relationship with the union by following the terms of the collective bargaining agreement.

• Resolves personnel problems by analyzing data; investigating issues; identifying solutions; recommending action.

• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

• Contributes to team effort by accomplishing related results as needed. LEAR CORPORATION, Arlington, TX 2016 – 2018

Production Supervisor (Contract)

• Supervised and coordinated activities for union employees engaged in the assembly of 3rd row seats for GM vehicles.

• Coordinated and communicated daily manufacturing activities and manpower with engineering, materials and maintenance team to meet production demands for over 400 3rd row seats a shift.

• Implemented and drove LEAN activities and Continuous Improvement projects.

• Handled all employee related disciplinary actions under union contract.

• Handled all payroll and attendance, for employees daily using Kronos and working with union reps.

• Worked closely with quality team to ensure proper GM specification are met daily RICOH U.S.A, Dallas, TX 2014 – 2016

Shift Manager

• Assisted in development of Strategic Business plans.

• Created and ensured execution of project work plans.

• Reforecast plans as appropriate to reflect changing needs and requirements.

• Document reasons for change

• Facilitate and obtain timely review and signoff on all deliverables.

• Managed multiple projects simultaneously, delivering on time and within budget.

• Converted over 30,000 PDFs on daily boosting production and revenue by15%

• Handling all team building from recruiting to terminating. C.T.D. I Flower Mound, TX 2013 – 2014

Production Supervisor (Contract)

• Managed production receiving process for Comcast and Time Warner router and set top cable boxes

• Communicate, coach, and train a team of 15 employees and a team lead on meeting daily production goals of 6,000 units a day.

• Construct and implement continuous improvement project daily to increase production and organization throughout the facility (FIFO PushBack System)

• Also construct databases to track each tech rate of production. GEN-LAB, Olive Branch, MS 2011 – 2013

Production Manager

• Inspected QA process and paperwork on all Meguiars and Seventh Generation Products

• Facilitated line supervisors in meeting daily production.

• Directed daily start up and setup for each production line.

• Worked closely with maintenance during setup and production

• Communicated directly with upper management QC and line supervisors daily to maintain product quality and process.

• Coordinated with vendors for pick-up

• Coordinate work for cycle counters

• Acts as a liaison for customers and clients

• Managed over 75 employees mostly visa employees

TOYOTA MANUFACTURING, Blue Springs, MS 2008 – 2011 Paint Tech Team Lead

• Ensured Toyota Standardization under Kaizen 5s process to complete basecoat and clear coat spray process for more than 350 Corollas a shift.

• Communicated and documented inaccuracies using data monitoring machine

• Complete satisfactory SQA audits to ensure quality outflow daily.

• Communicated directly with upper management and immediate supervision daily to maintain quality flow and improve paint process.

• Followed Lean Manufacturing Guidelines

• Kaizen process improvements

GUARDIAN FIBERGLASS, Olive Branch, MS 2007 – 2008

Senior Auditor

• Audited mixture and measurement process using a data monitoring machine.

• Communicated and documented inaccuracies using data monitoring machine.

• Ensured material specs (length, width, thickness) before final packaging.

• Conducted several quality checks and displayed feedback data for all out going finished product. EDUCATION

CRICHTON COLLEGE, Memphis, TN

BS Organizational Management Advance (OL), 2003 – 2005 NORTHWEST CC, Southaven, MS

AA Computer Information Systems (CIS), 1999 – 2003 HORN LAKE HIGH SCHOOL, Horn Lake, MS

High School Diploma, 1994 – 1998

CERTIFICATIONS/LICENSES

• Intro to Project Management Certification

• SAP

• CDL License (former owner operator)

• Six Sigma Greenbelt experience

ACCOMPLISHMENTS

• Boosted customer satisfaction ratings by 15% under 5 months.

• Improve Loop Performance from 70% to 90% under 3 months of planning and supervising production department

• Created 3 and implemented 2 A3 project for continuous improvement project

• Increased revenue for Ricoh U.S.A by 15% on a planned 72% yearly rate*** QUALIFICATIONS

• Adept problem-solving abilities

• Proficient Communication skills

• Proficient coaching and training skills

• 5yrs. experience with Oracle and AS400

• 5yr. experience with (PKMS) Pick Ticket Management System

• Proficient user of Microsoft Word, Excel, Access, and PowerPoint. 5yrs. experience with Java, Visual Basic, and Cobalt Programming

• Extensive knowledge on Lean Manufacturing Methodology, 5S continuous improvement process, and Kaizen working processes



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