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Medical Assistant Customer Service

Location:
Raleigh, NC
Posted:
April 14, 2023

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Resume:

Emily Malott

**** ****** ***** **., *******, NC *7603

adwj0k@r.postjobfree.com 910-***-****

OBJECTIVE: Seeking a healthcare career opportunity in which my strong interpersonal skills, attention to detail, and passion for providing excellent patient service and solving problems will help me to become an asset to an organization. EDUCATION

North Carolina State University, Raleigh, NC Anticipated Graduation August 2023 Bachelor of Biological Sciences in Zoology, Major GPA: 3.5 Minor: Global Public Health

Cape Fear Community College, Wilmington, NC January 2019 Associate in Science, Major GPA 3.8

Relevant Coursework: Anatomy and Physiology A and B, Organic chemistry 1&2, Physics 1&2, Health Psychology, Sociology

WORK EXPERIENCE

Medical Assistant Dec 2021-2022

Preston Dermatology – Wake Forest, NC

● Provided relentless attention to detail by updating and maintaining medical records of patients

● Coded and prepared insurance forms

● Documented physical examination findings and notified the surgeon

● Contacted pharmacies to order prescriptions and drug refills for patients

● Assisted surgeon in performing skin surgeries and cosmetic procedures Sales Manager

Replay Resale-Wilmington, NC Jan 2018-Dec 2020

● Ability to track and improve store goals by strategically thinking and negotiating prices with customers

● Promoted high level of customer service by assisting customers in a professional, knowledgeable manner

● Promoted all aspects of the business including buying, selling, pricing, and merchandising

● Maintained controllable expenses within established guidelines by exceeding financial goals and profitability sales rates

SKILLS

Proficient with Microsoft Excel and Powerpoint, medical terminology knowledge, self-starter, strong communication skills, sense of sociability and confidence



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