Administrative Assistant Data Entry
Resume:
Pamela A. Smith
Eustis, FL *2726
(Ph.) 407-***-****
****************@*****.***
https://www.linkedin.com/pub/pamela-smith/a/a9/4b4
Core Attributes
A highly organized, efficient, and motivated team player who is keen to progress in the business field. Able to deliver an excellent service to clients and exceed their expectations by having a keen eye for detail and a proactive attitude towards every case. Possessing strong business administration background and the ability to bring tasks to completion in a timely manner.
Experience
CareHawk USA. Longwood, FL . December 2017 - Present
Executive Administrative Assistant
•Answer and receive incoming calls, emails, and messages and direct to appropriate personnel.
•Assistant to President
•Ensure that responses and documentation of responses is occurring.
•Coordinate and document personnel activities at the direction of president via spreadsheets, word documents or direct input to computer.
•Provide back up support for receptionist
•Process sales orders in Foundation Software
•Track return/replacement of material for repair using Return Material Authorizations (RMA).
•Process Invoices for Distributors Orders
•Scan and file documentation as directed.
•Process Distributor Agreements for new and returning Distributors
JSC Systems, INC. Longwood, FL . July 2016 – December 2017
Branch Project Coordinator
•Answer and receive incoming calls, emails, and messages and direct to appropriate personnel.
•Ensure that responses and documentation of responses is occurring.
•Coordinate and document personnel activities at the direction of project manager, appointed crew leaders or lead installers via spreadsheets, word documents or direct input to computer.
•Provide back up support for receptionist
•Compile and track material as directed using on-line abilities, fax abilities, and calling in of orders.
•Send in and track return/replacement of material for repair using Return Material Authorizations (RMA) and Purchase Orders (PO).
•Review all material requests for projects against Branch inventories to ensure proper use of inventory. Match invoices from vendors to purchase orders and service orders.
•Receive and reconcile material shipments and documents and process per Company policy.
•Work with Accounting Department to resolve questions concerning project related issues in regards to labor or material projections, invoicing or recording.
•Initiate submission of tracking and pick up permits for projects.
•Complete and track the Operations scoreboard for submission and review by management
•Scan and file documentation as directed.
•Support manpower in the field as directed by project manager.
•Input data into all programs associated with Project Management.
Randstad Employment Services. Orlando, FL. April 2016 – July 2016
Branch Project Coordinator
•Answer and receive incoming calls, emails, and messages and direct to appropriate personnel.
•Ensure that responses and documentation of responses is occurring.
•Coordinate and document personnel activities at the direction of project manager, appointed crew leaders or lead installers via spreadsheets, word documents or direct input to computer.
•Provide back up support for receptionist
•Answer 7-line phone system
•Compile and track material as directed using on-line abilities, fax abilities, and calling in of orders.
•Send in and track return/replacement of material for repair using Return Material Authorizations (RMA) and Purchase Orders (PO).
•Review all material requests for projects against Branch inventories to ensure proper use of inventory. Match invoices from vendors to purchase orders and service orders.
•Receive and reconcile material shipments and documents and process per Company policy.
•Work with Accounting Department to resolve questions concerning project related issues in regards to labor or material projections, invoicing or recording.
•Initiate submission of tracking and pick up permits for projects.
•Complete and track the Operations scoreboard for submission and review by management
•Scan and file documentation as directed.
•Support manpower in the field as directed by project manager.
•Input data into all programs associated with Project Management.
Family Furniture. Leesburg, FL December 2014- March 2016
Accounts Receivable
•Enter customer orders into ERP system
•Filing and other administrative functions
•Provide back up support for receptionist
•Answer 6-line phone system
•Read and analyze incoming memos, submissions, and reports in order to determine significance and distribution
•Maintain office equipment- Copy Machine, Fax, Phone system, PC
Hallmark Nameplate, Inc., Mt. Dora, FL June 2013-November 2014
Engineering Administrative Assistant/ Receptionist
Pull engineering files and films to be used in processing of quotes
Maintain customer files for current and past jobs
Process quotes for customers in a timely manner
Compile material requisitions to process purchase orders for stencils
•Enter customer orders into ERP system
•Filing and other administrative functions
•Maintain inventory and office supply purchases.
•Provide back up support for receptionist
•Answer 12-line phone system
•Read and analyze incoming memos, submissions, and reports in order to determine significance and distribution
•Maintain office equipment- Postage meter, Copy Machine, Fax, Phone system, PC
Control Laser Corp, Orlando, FL April 2005-February 2013
Senior Field Service Administrative Assistant
•Maintain Manager’s appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel
•Represent Manager by attending meetings in his absence
•Assigning work to 5 Field Service Technicians; following up on results
•Prepare Field Service Technician schedules and make travel arraignments
•Prepare and issue service quotes to existing and new customers
•Collect and analyze information to prepare reports
•Prepare and maintain all reports relating to Field Service activity, including revenue, expenses, and service engineers activities
•Data entry of Return Material Authorizations and customer purchase orders into AS400 system
•Order, track and issue shipping instructions for customer replacement parts
•Work with Accounting to resolve all revenue issues with customers
•Create invoices and issue credits as required
•Manage and track all warranty claims
•Track inactive accounts and obtain information from customers to help re-activate account
Education
Kaplan University
Bachelor of Paralegal Studies
Graduated: February 2014
Major: Legal Studies
Valencia State College
Associates of Arts Degree
Graduated: December 2009
Major: General Studies
Skills
Customer Service
Time Management
Records Maintenance- Customer files
Purchasing and Expediting
Multi-Line Phones
Travel
Data Entry
All standard office equipment-fax, copier, scanner, paging system, commercial printer
Detail Oriented
Construction & Church Meeting Minutes
MAPICS/AS400
Microsoft Office- Excel, Word, Power Point, Outlook
Sage/Peachtree
Quickbooks
Storis
Textura
Foundation
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