Store Manager Assistant

Eric Jeffrey

**** **** *****

Fort Worth, TX ****8

Cellular 817-***-****

***********@***.***

SUMMARY

Manager with more than 25 years of proven success growing business, reducing expenses, increasing profits, and providing strategic assistance to other areas within the company to develop a cohesively managed business and a knowledgeable team. Industry experience includes logistics, team development, hiring and training, performance management, visual and merchandise presentation.

EXPERIENCE

Ross Dress for Less 2007-Present

Training Store Manager

Responsible for running and operating a multi-million dollar store while training all new members of management for multiple districts.

• Hire, train, and develop all new associates for my existing store

• Manage all operating expenses and sale budgets

• Coordinate and facilitate all training of new management within multiple districts GAP Inc. 2004- 2007

Old Navy General Manager

Hire, train, and develop new managers and associates to company standards. Responsible for financial results for a p million dollar store.

• Manage two managers, two supervisors, and 45 associates.

• Assisted in planning the merchandising for two new store openings.

• Responsible for sales planning and managing payroll every month. Mervyns, TX and LA 2002 - 2004

Field Operations Manager

Provide direct operational support to a district with 28 stores and $250+ million in annual sales. Directly implements new operational programs through in depth training and operational excellence.

• Managed and oversaw the execution of new corporate direction to help reduce the number of stores with replenishment issues. District currently recognized as a leader in the company for accuracy and effectiveness.

• Work directly with the District Team Leaders to evaluate stores on operational aspects as well as team development and store merchandising standards.

• Communicate new ideas on how to improve operational processes to headquarters.

• Conduct operational reviews and audits on all stores within the two districts. Mervyns, TX 1993 - 2002

Executive Team Leader

Oversaw and managed daily retail operations of a $15 million department store with 85+ team members and 15 managers. Responsibilities included hiring, training, merchandising, profit control and human resources.

• Directed three departments consisting of a diverse staff uniting different personalities while producing strong sales growth and developing of personnel.

• Coordinated efforts in hiring to meet the demands of the business. New team members were taken through an extensive program ensuring ability to provide top notch guest service to shoppers.

• Successfully transitioned the team through management changes and shifts to operational ideology.

• Coordinated the visual and merchandise presentations for the entire store.

• Facilitated district training on merchandise presentation standards Gap Inc., Indianapolis, IN 1987 - 1993

Assistant Store Manager

Responsibilities included the management of a million dollar operation with 5 - 8 employees. Hired, trained and developed employees to meet company objectives and store goals.

• Led the district in the GAP ACT rollout. This helped increase the level of service provided to customers and drove sales.

• Managed new employees through training program and helped assist them in developing work habits favorable to customer service and self-improvement.

EDUCATION

Indiana University, Indianapolis, IN 1989 – 1992

Business Management

Contact this candidate