To Whom It May Concern

Thank you for taking the time to review my resume. I am looking to fill a full or part time in-person/remote position using my experience working in data entry, real estate, and world class customer service. My prior work experiences have given me the opportunity to work with many diverse walks of life while fulfilling clerical, customer service, accounting support, data entry, technical support, help desk, and administrative opportunities. Seeking a career that will allow me to continue to provide satisfactory client support would be extremely rewarding for me. If I can provide any further information on my background and qualifications, please let me know. I appreciate you taking the time to review the resume below. Professional references are available upon request.

Please feel free to contact me by phone at 301-***-**** or via email at adwix3@r.postjobfree.com.

Best Regards,

Rozlyn Peeples

Rozlyn Peeples

adwix3@r.postjobfree.com

301-***-****

OBJECTIVE:

I am seeking a Full Time or Part Time position offering Client Support. EDUCATION BACKGROUND:

HAMPTON HIGH SCHOOL

Graduated Class of 2006

Hampton, Virginia

NORFOLK STATE UNIVERSITY:

Pursuing Bachelor of Science Degree in Sociology

Over 100 credit hours completed-(online classes in progress) Norfolk, Virginia

PREVIOUS EMPLOYER EXPERIENCE AND SKILLS:

ROZLYN REAL ESTATE TRANSACTION COORDINATION SERVICES, LLC Real Estate Transaction Coordinator -(Full Time, Monday-Sunday 9AM-5PM) February 2022-Present -REMOTE-VIRTUAL

Licensed Transaction Coordinator serving real estate agents throughout DC, MD, and VA. In my position I offer excellent transaction services and assistance for each file processed. Transaction Coordination services include Residential Listing Transactions and Buyer Transactions. The platforms and systems used on a daily basis are ACCOUNTING SUPPORT, CONTRACT Submission and Review for compliance, Bright MLS, SkySlope, Dotloop, docusign, digisign, ShowingTime, Sentri-Lock, KVCORE, Constant Contact, CRM Management, Google Gmail and Google Calendar, Outlook email suite, Doodlepoll, EVITE, Social Media Marketing-(facebook, instagram, linkedin), Listing Marketing WebDesign-(publisher and adobe photoshop).

In this role I schedule/coordinate appointments(home inspection, termite, walkthroughs, appraisal), maintain contract compliance of documents and addenda, delivery of documents and forms via email or electronic signature, input transactions and listing information and photos in agents Bright MLS and transaction platforms, stay on top of deadlines and dated throughout the transaction, coordinate closing/settlement, and ensure Accounting commission disbursement.

SAMSON PROPERTIES

DC Office Administrator- (Monday -Friday Part Time 9AM-3:30PM) February 2021 -February 2022

General Office-Front Desk Office Clerical Duties, Administrative Phone Answering/Switchboard Service, Payroll Services/Client Billing, Agent Engagement, Transaction Coordination, Customer Service, Accounting Support, Title Settlement Support Data Entry, Event/ Office Marketing, and Event Support & Planning. In this Role attention to details, knowledge of data entry computer systems, technical support/help desk experience, and multitasking is essential for the day to day tasks needed to be successful in this position each day. Organization and Time Management are also other skills I used to be proficient in this role.

SAMSON PROPERTIES:

Licensed Realtor DC, Maryland, and Virginia -(Saturdays and Sundays Full Time) September 2017 -Present

As a licensed realtor I assist DMV residents navigate the transaction of the sale and purchase of real estate. Duties associated with this role include client professional real estate counsel, scheduling appointments, property showings and tours, preparing offers and submission of contracts, data entry, clerical phone duties, appointment setting, scheduling and crm maintenance, marketing skills, and accounting of funds. The Realtor role has been very rewarding for myself, and has allowed me to assist all walks of life with the American Dream of Homeownership.

REMAX UNITED REAL ESTATE:

Agent Concierge/Brokers Assistant/Transaction Coordinator

(Monday-Friday Full Time 9:00AM -4:30PM

September 2017-March 2019

This position included clerical tasks such as filing, scanning, appointment setting, and answering phone calls/emails for the brokers office. I updated the brokers client database daily by reaching out to individuals by phone each day to ensure the correct contact information was added to an excel spreadsheet and word documents. Also acted as a Transaction Coordinator-Admin for the Broker of the office.

MEDICARE KNEE BRACE CLIENT SUPPORT REMOTE:

Customer Service/Sales /Work from Home-REMOTE Position (Full Time 8:00AM -5:30PM) August 2016-September 2017

I provided customer service/sales remotely from my home office of Medicare health products and services to relieve pain. I used my home computer and USB Headset to engage customers through an inbound dialer. This position required matching clients with braces and services to help alleviate their pain while regularly updating the company intranet of client pertinent information through data entry. The information added to the system each day included client contact information, primary care provider, healthcare records, insurance information, and billing codes.

EDEGREE ADVISOR CLIENT SUPPORT REMOTE:

Education Sales/Work from Home Remote Position -Part Time 11:00AM-4:00PM June 2012- June 2015

My role entailed contacting individuals on an Outbound Dialer using a USB Headset through my home office computer. I engaged customers through USB Headset to enroll in various accredited educational college programs and trades provided throughout the country. Each sale consisted of successfully matching a prospective student to the provided educational programs in the company’s database. The compensation I received was strictly based on commission pay of sales. This position really helped me to strengthen my weekly quota sales skills.

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