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Care Representative Office Administrator

Location:
Al Dafna, Qatar
Posted:
April 13, 2023

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Resume:

CURRICULUM VITAE

PERSONAL DETAILS

Name: Kelly Musasia Lukase

Address: 301**-*****

Contacts : +254*********

Email : adwiw7@r.postjobfree.com

Date Of Birth : 25th August 1988

Gender : Male

Nationality : Kenyan

Passport No. : AK0991788

WORK EXPERIENCE

01/02/2022 To Date

Swich Restaurant

P.o box 22142 Doha Qatar

Position: Chef De partie

Duties:

• Co-ordinating daily tasks with the Sous Chef.

• Have excellent knowledge of menu creation, whilst maintaining quality and controlling costs in a volume food business

• Taking care of daily food preparation and duties assigned by the superiors to meet the standard and the quality set by the Restaurant.

• Ensuring highest levels of guest satisfaction, quality, operating and food costs on an ongoing basis

• Personally responsible for hygiene, safety and correct use of equipment and utensils. 11/01/2021 To 15/02/2022

Sana 3 Nora Kitchen

P.o Box 8433 Doha Qatar

Email adwiw7@r.postjobfree.com

position: Chef de partie

Duties:

•Preparing, cooking and presenting high quality dishes within the speciality section

• Assisting the Head Chef and Sous Chef in creating menu items, recipes and developing dishes

•Assisting with the management of health and safety

•Assisting with the management of food hygiene practice

•Overseeing the maintenance of kitchen and food safety standards Skills

•Ability to produce good quality food in all sections Good oral communication

•Enthusiasm to developing own skills and knowledge plus those around 17/09/2020 To 06/01/2021

Fogo Gaucho Restaurant

Www.fogogaucho.co.ke

Position: Chef de partie: Grill Chef

Duties:

• Grilling requested food items in accordance with customers’ specifications and preset recipes

• Regulating temperature of broilers, grills, and roasters

• Discarding any expired or near expiry food items

• Maintaining work area by cleaning and sanitizing constantly

• Managing inventory of food supplies

01/08/2018 To 01/08/2020

Artcaffe Coffee And Bakery Ltd

Www.artcaffe.co.ke

Urban Gorment Burgers

Position : Grill Chef

Duties :

Grilling meat, burgers, chicken and vegetables on the grill. Monitoring meat temperature to ensure it is cooked safely. Plating food making it look in an attractive manner. Cleaning the grill, scrubbing off foods remain and washing the general area. Training new grill cooks on how to use the kitchen equipments and how to cook food to healthy standard.

ACHIEVEMENTS

Reducing food cost from 49% to 32%

Minimizing food wastage from 47% to 18%

30/10/2017 To 30/08/2018

The Consulting House

Www.tch.co.ke

Position : Junior Sous chef

Duties :

Preparing foods to the specifications of the staffs Making adjustments to food items to accommodate staff with allergies or specific diet.

Assisting other cooks during the food assembly process Estimating expected food consumption and organizing preparation Communicating with office administrator about how to improve meal service 30/04/2015 To 30/10/2017

Safari Social Club Restaurant

Position - Chef de partie

Duties

Inspecting food preparation and serving areas to ensure observance of safe, sanitary food- handling practices.

Estimating expected food consumption; then requisition or purchase supplies, or procure food from storage

Consulting with supervisory staff to plan menus, taking into consideration factors such as costs and special event needs.

02/08/2014 To 01/04/2015

Haveli Restaurant

Position: Chef de partie

Duties:

Responsible as part of the team for cooking tasty, delicious and healthy meals for all diners. Cooking and preparing a variety of fresh nutritious midday meals and other refreshments. Ensuring that appropriate levels of hygiene and cleanliness are maintained in the kitchen. Making sure foods are of nutritional standards are maintained when preparing them. Making sure foods are at point of delivery are of the highest quality. PERSONAL

Able to work as part of team.

Relaxed personality with excellent communication skills. Eager to learn new recipes and working techniques. Responsible, reliable and honest.

KEY COMPETENCIES AND SKILLS

Fast learner

Target driven

Good written and verbal and oral skills.

Self-motivated and good communication skills.

07/01/2014 - 01/08/2014

Horizon Contact Centre Ltd

Position : customer care representative

Duties:

Attracting potential customer by answering product and service questions. Opening customer accounts by recording account information. maintaining customer records by updating account information. Resolving product on service problems by clarifying the customer's complaint. Determining the cause of the problem selecting and explaining the best solution to solve them.

SKILLS

Problem solving

Listening phone skills

Resolving conflicts

Quality focus

February 2011 - June 2012

Nyaga Stock Brokers Limited

Position : Customer service

Roles: Attending to customer needs

Making order as per client request

Verifying client details

04/02/2009 - 05/01/2011

City Radiator Company Limited

Position : sales and marketing

Roles : selling company products online

Marketing company products

ACADEMIC QUALIFICATIONS

Diploma In Hotel And Catering Management.

Nairobi Aviation College

Feb 2005 - Nov 2008

Friends School Kivagala Secondary

LEADERSHIP ROLE AND MEMBERSHIP

Currently member, Church Youth Leader - Friends Church ShauriMoyo



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