Assistant Manager Customer Service
Resume:
Victoria Dudley
Shreveport, LA *****
****************@*****.***
Hardworking and reliable
Industry worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments. Polished and professional
Type team member skilled at counting money, processing payments and building relationships with patrons. Precisely handle all funds to maximize accounting accuracy and meet strict Industry compliance standards. Courteous and respectful with guests to maximize loyalty. Motivated Type environments. Offering superior
Skill and
Skill abilities. Strong team player committed to assisting co-workers and management with all activities necessary for store success. Results-oriented Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Resourceful professional with history of increasing sales and decreasing shrinkage. Regularly exceeds sales and productivity objectives. Reliable team member with
Number years of experience processing payments. Skilled at helping customers, balancing cash drawers and working within various departments. Expert at ringing up sales quickly and accurately. Energetic Cashier with
Number years of experience assisting customers in
Type settings with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boost sales by explaining current promotions, relating to customers and building rapport. Committed Job Title with
Number years of experience processing customer payments through various point of sale systems. Quick and accurate when balancing cash drawer and reconciling credit machine printouts. Outstanding communication and customer engagement abilities. Dedicated Job Title with
Number years of experience completing transactions with priority on customer satisfaction. Focused on answering customers' questions, solving problems and processing payments. Committed to helping customers with uncommon questions and concerns by asking coworkers and managers for assistance. Experienced
Job Title offering dedication and service expertise developed over Number years of related experience. Successfully organize transaction documentation, handle funds and maintain records. People-person with positive and well-organized nature. Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Managed highly accurate cash registers by processing cash, card and check payments without errors. Security-minded and service- oriented
Job Title with excellent communication, organizational and multitasking abilities. Highly flexible in scheduling and committed to stellar attendance. Enthusiastic retail professional with Number years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Eager to apply
Skill
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Shift Manager (full-time)
McDonald's - Shreveport, LA
June 2021 to Present
Taking over a shift depositing money count money helping customers cleaning stocking inventory and taking orders and begging orders and working grill Cashier
Cracker Barrel - Shreveport, LA
September 2020 to Present
Helped customers find specific products, answered questions and offered advice. Assisted with purchases, locating items and signing up for rewards programs. Assistant Manager
Citi Trends - Shreveport, LA
December 2019 to April 2021
I did opening and close Bank runs deposits countdown cash registers scanning and vendors scanning clothes helping out with customers
Crew Trainer
McDonald's - Bossier City, LA
August 2018 to March 2020
Collaborated with Job title trainees to document and resolve potential customer concerns to drive brand satisfaction and loyalty.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Crew Member
McDonald's - Shreveport, LA
October 2019 to February 2020
Drove team success by completing assigned task quickly and accurately. Removed Type fish from traps and catches, checked them for quality and stored them with salt and ice. Assistant Manager
Family Dollar Stores Inc - Shreveport, LA
January 2017 to June 2019
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Directed and led employees, supervising activities to drive productivity and efficiency. Assistant Manager
Cefco Convenience Stores - Bossier City, LA
April 2016 to March 2018
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Directed and led employees, supervising activities to drive productivity and efficiency. Assistant Manager
Cefco Convenience Stores - Shreveport, LA
August 2015 to January 2018
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Directed and led employees, supervising activities to drive productivity and efficiency. CSR
Dollar General - Keithville, LA
January 2015 to December 2017
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Asked probing questions to determine service needs and accurately input information into electronic systems.
Stocker
Walmart - Shreveport, LA
April 2014 to April 2016
Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
Removed debris from aisles to avoid blocking customers or creating safety concerns. Crew Trainer
McDonald's - Shreveport, LA
March 2012 to March 2015
Collaborated with Job title trainees to document and resolve potential customer concerns to drive brand satisfaction and loyalty.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Crew Leader
McDonald's - Bossier City, LA
January 2007 to June 2011
Inspected cleanliness, organization and safety of job sites after every shift. Resolved employee issues, complaints and requests-for-clarification to keep projects on track. Education
GED
Hamilton Terrace Learning Center - Shreveport, LA
September 2007 to May 2009
Skills
• Assistant Manager Experience
• Food Handling
• Food Safety
• Retail Management
• Food Preparation
• Cleaning Experience
• Retail Sales
• Customer service
• Recruiting
• Planograms
• Profit & Loss
• Human Resources
• Upselling
• Supervising Experience
• Sales Management
• Inventory Control
• Store management
• Shift management
• Conflict management
• Food production
• Food service
• Budgeting
• Payroll
• Restaurant management
• Restaurant experience
• Basic math
• understanding. Hardworking and dependable retail professional offering solid background in payment processing, merchandising, and sales support. Knowledgeable about Type and
Type products and able to provide friendly support to every customer. Seek to apply Number years of related experience and take on new position with Company. Multi-talented
Job Title with
Number years of experience stocking
Type merchandise and ringing up customers. Skilled at receiving orders, moving products to shelves and completing customer transactions. Licensed to operate Type equipment. Efficient
Job Title offering
Number years of experience in fast-paced
Industry environments. Committed to assisting customers with questions and resolving issues. Punctual employee with excellent interpersonal abilities. Diligent Job Title with excellent multitasking, organizational, and time management abilities combined with expertise in promoting items and completing customer sales. Adept at suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with Area of expertise and able to adapt easily to new processes and procedures. Driven Cashier and Type
Stocker with
Number years of experience. Tackled multiple tasks daily ranging from stocking shelves with Type goods to processing payments using cash register. Consistently upbeat when helping customers and teammates. Hardworking cashier and server with Number years of experience in
Industry. Enthusiastic when communicating with customers to take orders. Dedicated to delivering food while still hot. Focused on customer satisfaction and always willing to help by Action. Welcoming and intelligent worker with proven history of accuracy, efficiency and punctuality. Skilled at
Skill with great attention to detail and organization skills. Resourceful and outgoing professional with training in
Type
POS software. Reliable
Job Title with
Number years of experience serving customers while operating cash register. Skilled at taking customers' orders accurately and delivering to
Location quickly. Courteous when helping customers with special requests. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Issue resolution
POS systems
Liquor regulations and compliance
Payment processing
Cash drawer balancing
Staff mentoring
Merchandise restocking
Security monitoring
Customer assistance
Cash register operation
ID verification
Customer greeting
Cash counting machine operations
Product recommendations
Credit and cash transactions
Coin counting
Loss prevention
Scanner operations
Cash management
Customer order recording
• Kitchen Experience
• Management
• Purchasing
• Leadership
• Microsoft Office
Certifications and Licenses
Food Handler Certification
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