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Customer Service Security Guard

Location:
Palmdale, CA
Posted:
April 12, 2023

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Resume:

Cleo Walton

661-***-**** email: adwim0@r.postjobfree.com

SKILLS & ABILITIES:

Excellent customer service skills

Attention to detail while multitasking

Trained and certified CPR

Excellent administrative and multitasking skills

Guard Card # 6425718

Detail oriented while focused on quality work

Proven track record of reliability and quality

Resourceful, responsible, efficient and caring

WORK EXPERIENCE:

HOME HEALTH AIDE/CAREGIVER

Maintain records of patient care, condition, progress, report and discuss observations with supervisor.

Answer patients’ call signals. Check patient’s vital signs, pulse, temperature and respiration

Measuring and recording food and liquid intake.

Assist with range of motion exercises, walking exercises and other prescribed physical activities.

Record and report changes to professional staff.

Provide patients with help moving in and out of beds, baths, and wheelchairs.

Cultivate a supportive environment where each client receives the attention he/she needed to thrive in stimulating healthy lifestyle.

Assist patients moving in/out of beds, baths, wheelchairs, automobiles, with dressing/ grooming.

Care for patients by changing bed linens, washing, ironing laundry, cleaning,

Bathing, grooming, dressing, and feeding clients, assisting with miscellaneous personal care.

Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.

Promote optimistic outlook/successful life skills. Engaged clients in activities to promote vitality health.

Monitor procedures, create and follow schedules, change cloths, and serve meals.

Maintain a clean, safe organized, structured and efficient work environment.

SECURITY/LOSS PREVENTION

Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.

Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.

Answer alarms and investigate disturbances.

Circulate among visitors, patrons, or employees to preserve order and protect property.

Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.

Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection.

Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.

Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.

Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.

CUSTOMER SERVICE/CUSTOMER CARE

A range of customer service duties with the focus on customer satisfaction.

Interact with large numbers of customers. Work comfortably with diverse customer groups.

Provided information to customers. Resolve customer issues and concerns.

Foster supportive environment where each client can receive quality attention.

WORK HISTORY:

05/2022 to 06/2022 Homecare Aide. Choice Homecare. Sherman Oaks, CA.

05/2022 to 06/2022 Homecare Aide. Crystal Rose Home. Lancaster, CA.

11/2021 to 01/2022 Homecare Aide. Affective Healthcare. Monteclair, CA.

08/2021 to 09/2021 Homecare Aide. Right at Home. Burbank, CA.

06/2020 to 12/2020 Security Guard. National Security

EDUCATION AND TRAINING:

Antelope Valley High School. High School Diploma. Lancaster, CA.



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