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Customer Service Maintenance Supervisor

Location:
San Antonio, TX
Posted:
April 12, 2023

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Resume:

Raul Pena Jr.

***** *** ****** **.

San Antonio, TX 78245-2580

210-***-****

adwiib@r.postjobfree.com

QUALIFICATIONS

●Result oriented professional with management, purchasing, inventory control, customer service, maintenance, sales and logistics experience in medium to large sized facilities.

●Strong interpersonal skills, very detail oriented with proven experience working on all levels of an organization.

●Strong troubleshooting and problem solving abilities.

●Computer proficient and certified in MS Office programs (PowerPoint, Outlook, Word, Excel).

●Bilingual – Fluent in English and Spanish.

EXPERIENCE

2010 – Current Alamo Treasures General Contractor

●Maintenance, light construction, landscaping and Make-Ready specialist contractor for Dept. of Housing Authority (HUD) properties and offices, Embassy Suites Brooks City Base Hotel, Keller Property Company and other Multi-Family dwelling companies, residential and commercial businesses.

●Bid submissions, contract fulfillment and project management.

●Inspect and confirm all work is completed as required for inspection. Perform minor and routine maintenance or repairs on electrical, plumbing, carpentry, HVAC, drywall, roofing, exteriors, windows, and carpentry work orders.

●Ensure all make-ready repairs and services are completed correctly and on schedule.

●Manage purchasing of materials and equipment required for work to be completed.

●Maintain inventory log of tools owned by company.

●Directly involved in price negotiations of equipment purchases and logistics for material, equipment, machinery, and supplies needed for day to day operations.

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2015 – 2017 Acadiana Cafe Maintenance Supervisor

●Routine maintenance and repairs throughout the restaurant and its properties.

●Coordinate the replacement and moving of components as needed for catering operations and Fiesta Week Celebration events.

●Diagnose and repair malfunctions to the establishment’s equipment and appliances.

●Complete scheduled Inspections to prevent costly repairs in the future or downtime for the establishment.

●Inspections on safety equipment, such as fire escapes, smoke detectors and extinguishers to make sure they’re in working order and in compliance with state and federal regulations.

●Paint, light construction and landscaping to maintain pleasant appearance of restaurant and its facilities.

2008 – 2011 WorldWide Imaging Supplies Govt. Sales Specialist

●Specializing in sales of printing and imaging supplies to federal agencies, state and local government offices and schools, colleges and universities nationwide.

●Knowledge of GSA and TXMAS and TxSmartBuy schedule contracts.

2007 – 2008 ACS, Inc. (XEROX) Customer Service / Recruiter

●Sourced and screened passive and active candidates for perm positions for United States.

Performed multiple recruiting and administrative activities including submitting recruiting stages within VURV ATS System (Requisition and candidate’s profile creation to hiring), advertising, sourcing & screening, background check verification, drug test and technical test processing and verification.

●Supported the Recruitment and Operations Management Team by performing daily recruiting activities (prescreen and interview, coordination of technical test, drug test and background check process, paperwork follow up, coordination of Hiring Manager's interviews)

1999 – 2007 Miller Curtain Company Inc. Operations / Production Manager

●Managed the production of publishing and graphic design department.

●Worked with AD agencies and art studios to create new designs for ads and print media.

●Human resources background: recruiting and applicant screening; employee orientation; evaluation and placement; safety and training and benefits planning.

1985 - 1999 ThermoCraft Inc. General Manager

●Created new advertising concepts for companies such as; Ford Motor Company, General Motors, Chrysler Corp., Holiday Inn and Farmers Insurance Group.

●Managed all aspects of business, including, human resources, sales, purchasing, marketing & advertising. Interviewed and hired personnel and evaluated progress of employees.

EDUCATION

2007- 2010 University of Phoenix San Antonio, TX

● ASB/M Business Administration, Management and Operations



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