Customer Service Auto Body

David Dominguez

760-***-**** adwihq@r.postjobfree.com El Centro, CA 92243

SUMMARY

With my education and work experience I have gained knowledge and experience to be an asset to any company who hires me, I still have my businesses up and running they are just not making money now but I do have employees on call when needed. In noway will my shops will interfer when I am hired thank you

Dependable Service Technician polished in building client loyalty and maintaining service standards. Hardworking troubleshooter and multitasker with [Number] years of hands-on experience completing various services and repairs. In-depth understanding of blueprints and schematics.

SKILLS

Mechanical abilities

Testing and analysis

Power tool mastery

Service ticket accuracy

Troubleshooting and analysis

Diagnostics expertise

Expertise in installations

Preventive maintenance

Project oversight

Welding skills

Worksite preparation

Knowledge of industry best practices

Component repairs

Following safety practices

Estimating abilities

EXPERIENCE

Service Technician, Dave's specialty commercial equipment repair, September 2013-Current El Centro, CA

Owner operator

Running of day to day operations

Scheduling of service repair

Keeping track of inventory and maintaining service equipment and tools Handled yearly and preventive maintenance to keep vehicles in good working condition. Set up and operated mechanical and manual tools and equipment. Supported cost-cutting and expense control programs by fixing rather than replacing parts when possible.

Completed documentation promptly, enabling service requests to be properly recorded and tracked.

Logged services performed in service ticket system. Followed established safety rules, OSHA guidelines and company safety policies and procedures.

Communicated with clients for outstanding customer service and to increase repeat business. Painter Auto Body Technician and Mechanic, Dave's Customs, September 2012-Current El Centro, CA

Replaced or repaired parts to complete daily work orders on vehicles. Organized and maintained work areas free of potential hazards. Inspected automotive repairs to match paint and maintain body appearance. Evaluated vehicle schematics to assess required parts and order accordingly. Monitored parts and materials storage area and maintained stock replenishment and organization.

Received new inventory orders and verified completeness and accuracy. Attended advanced training classes to learn new skills and earn certifications for auto body work.

Distributed vehicle parts to technicians for replacement on in-shop vehicles. Maintained and recorded costs of materials and supplies to assist with job costing and revenue projections.

Trained technicians and team members to safely maintain and operate equipment. Maintained vendor relationships and negotiated pricing to obtain best financing for parts orders.

Routed paperwork such as invoices and packing lists to accounting department. Placed orders for parts necessary to complete vehicle repairs and installations. Disassembled sections of cars with damaged panels and removed old paint. Kept work areas neat, clean and free of safety hazards. Reattached panels and welded connections to return vehicles to proper shapes. Inspected vehicle repairs for quality control during entire repair process and prior to customer delivery.

Applied expertise and knowledge of tools to remove defects and return pieces to factory specifications.

Helped grind, paint, buff and polish auto body parts to bring cars back in line with manufacturer's quality standards.

Produced cost estimates for repair jobs.

Repaired dents, performed cosmetic repair and replaced badly damaged panels and components such as bumpers and fenders.

Oversaw training of new employees on correct procedures, performance strategies and compliance requirements.

Cook /Owner/Operator, Dave's BBQ Catering, July 2004-Current Fl Centro, CA

Promoted business on social media platforms to maximize brand identity and generate revenue.

Oversaw staff hiring, initiating new training and scheduled processes to streamline operations. Set pricing structures according to market analytics and emerging trends. Led startup and creation of operational procedures and workflow planning. Supervised performance of workers with goals of improving productivity, efficiency and cost savings.

Managed sales presentations to promote product and brand benefits. Hosted special events to boost brand awareness and increase community engagement. Developed and implemented successful sales strategies to meet business goals. Managed operations budgeting, accounts payable and accounts receivable and payroll. Resolved issues quickly through meticulous research and quick decision-making. Conferred with customers to understand needs and finalize purchase orders. Kept records for production, inventory, income and expenses. Kept up-to-date on regulatory changes affecting business operations. Reconciled daily sales, prepared bank deposits and assessed financial transaction reports. Met with service vendors or product suppliers to facilitate delivery. Conducted market research to stock latest inventory. Interviewed, trained and supervised employees.

Line Cook Intern, Iltalianos, June 2022-July 2022 El Centro, CA

Prep of pizza line and making of pizzas

Making of all sauces when needed

Slicing of all vegetables used in kitchen

Working on landing to plate all dining room meals and to go foods And cleaning of all kitch and kitchen equipment used to a high standard of clean and sanitized

Used food thermometer to verify cooking of food items to proper temperature. Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.

Cooked food following specific measurements and recipes. Sanitized workstation at end of shift to prevent foodborne illnesses. Collaborated with team to deliver timely service of items. Executed proper techniques when preparing menu item ingredients. Set up work stations prior to opening to minimize prep time. Followed recipes to maintain restaurant standards and satisfy customers. Monitored food product stock and alerted supervisor when items ran low in time to reorder. Properly utilized various cooking utensils to prepare range of food items. Batch cooked food items during peak service hours to minimize wait time. EDUCATION AND TRAINING

Master of Arts

Creating Culinary Entrees And Desserts, CYA Culinary Arts Scool, Stockton, CA December 1992 Completed professional development in culinary arts General Mechanic Certification For General Motors And ASE CERTIFIED All Areas of Automotive Repair And Maintenance, GM Master Mechanic School And Training, City Of Los Angeles, CA November 1990

High School Diploma

Central Union High School, El Centro CA June 1987

My completion of general education before I made up my mind on what field of study for college

Contact this candidate