GABRIELLE D BARKER

**** ********* ******, ************, ** 46208 C: 317-***-**** adwie0@r.postjobfree.com Professional Profile

Driven to exceed sales goals and building long term relationships with customers; I always deliver positive experiences through high-quality customer care. I am a customer service professional seeking a more fulfilling role. Skilled in training staff and establishing rapport with clients for over 5 years. I am self-motivated with exceptional communication and computer capabilities. I now desire a permanent partnership with the next company willing to improve my skills!

Skill Highlights

Organizer&Leader Floor set Design

Expertise

Trusted Key Holder • Proficient in Cash

Management

Mediation Capability • Strong Client Relations

Exceptional

Communication Skills

• Fast Learner&Hard

Worker

Relevant Experience

Sales, Retail, Food/Beverage, Bartender, Call Center, Store Manager, Certified Nursing Assistant, Home Health Aide, and currently Medical Records Clerk. Experience

Medical Records Clerk Jun 2016 to Current

Heal At Home — Indianapolis, IN

Records for both Comfort Keepers/Heal At Home Clients Caregiver profiles

HR Assistant/AIt. Receptionist

Disseminated information to correct department, individual or outside location.

Maintained complete confidentiality in accordance with organization and legal requirements.

Designed improved training procedures to help new staff acclimate quickly. Increased team efficiency by implementing several process improvements.

Conceptualized and implemented new and more efficient filing system Maintained 100% compliance with all hospital and government regulations.

Certified Home Health Aide Jul 2014 to Current

Comfort Keepers — Indianapolis, IN

Providing our clients with the best care, quality services, and companionship.

All duties included but not limited to weekly planning, meal preparations, errands, appointments, etc.

Developed reputation as an efficient service provider with high levels of accuracy.

Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. Certified Nursing Assistant Jun 2014 to Sep 2014

Pure Home — Indianapolis, IN

All duties included but not limited to weekly planning, meal preparations, errands, appointments, etc.

Assistant Manager Nov 2013 to May 2014

Boost Mobile — Indianapolis, IN

Greeted customers entering the store to ascertain what each customer wanted or needed.

Described product to customers and accurately explained details and care of merchandise.

Earned management trust by serving as key holder, responsibly opening and closing store.

Provided an elevated customer experience to generate a loyal clientele. Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems. Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.

Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. Maintained cleanliness and presentation of stock room and production floor.

Monitored cash drawers in multiple checkout stations to ensure adequate cash supply

Helped drive sales goals and achieve monthly quotas. Bartender Jun 2013 to Nov 2013

The Post — Indianapolis, IN

Politely assisted customers in person and via telephone. Provided an elevated customer experience to generate a loyal clientéle. Scheduled weekly inventory pickups and deliveries with vendors. Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.

Served as the main liaison between customers, management and sales team. Replenished supplies, bags and other materials at each cash wrap.

Assistant Manager Jun 2013 to Oct 2013

Foot Locker — Indianapolis, IN

Described product to customers and accurately explained details and care of

merchandise.

Earned management trust by serving as key holder, responsibly opening and closing store.

Provided an elevated customer experience to generate a loyal clientéle. Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.

Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Provided ongoing guest service, including giving fashion advice. Maintained cleanliness and presentation of stock room and production floor.

Organized store merchandise racks by size, style and color to promote visually appealing environment.

Student Loan Advisor, Mortgage&ForecIosure Processor, Fundraiser Apr 2012 to May ‘13 PSC — Indianapolis, IN

Assisting clients with new Federal Loan Consolidation Computer/ Dialer Processing

Applications/Payment Plans Training Set up and explained new membership contracts.

Answered an average of 100 calls per day by addressing customer inquiries, solving problems and providing new information. Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.

Recipient of multiple positive reviews acknowledging dedication to excellent customer service.

Directed calls to appropriate individuals and departments. Manager Apr 2011 to Apr 2012

Simply Fashions — Indianapolis, IN

Politely assisted customers in person and via telephone. Earned management trust by serving as key holder, responsibly opening and closing store.

Provided an elevated customer experience to generate a loyal clientéle. Bagged, boxed or gift-wrapped sold merchandise per customer's request.

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Provided ongoing guest service, including giving fashion advice. Maintained cleanliness and presentation of stock room and production floor.

Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.

Helped drive sales goals and achieve monthly quotas. Organized store merchandise racks by size, style and color to promote visually appealing environment.

Designed displays to make the store experience interactive, engaging and reassuring.

Customer Service Representative Jul 2008 to Mar 2011 NCO Nockford — Rockford, IL

Answered an average of 75 calls per day by addressing customer inquiries, solving problems and providing new product information. Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.

Effectively communicated with and supported sales, marketing and administrative

teams on a daily basis.

Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems. Developed reputation as an efficient service provider with high levels of accuracy. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Directed calls to appropriate individuals and departments. Built long-term customer relationships and advised customers on purchases and promotions.

Helped drive sales goals and achieve monthly quotas. Education

Associate of Science, Nursing

Ivy Tech Community College —

Indianapolis, IN Nursing

Health&WeIIness 2012

Aveda Fredric's Institute — Indianapolis, IN

Health/WeIlness

High School Diploma 2008

Honnonegah HS — Rockton, IL

WRITER. DESIGNER. STYLIST. CREATOR. PHOTOGRAPHOR

Affiliations

Church Choir Member and Donates to Breast Cancer & Vets yearly

Contact this candidate