Data Entry Processing Specialist

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SKILLS

WORK HISTORY

COURTNEY RAGIN

HAMPTON, VA 23693

757-***-**** ***************@*****.***

Performance driven professional with experience providing integral support to operations and organizing workflow for diverse industries. Adept at leading and resolving challenges and creating solutions while collaborating with diverse professionals to administer quality service for the maximization of organizational growth. Proven track record of success in formulating and recommending process modifications and policy development that positively impact the organization's goals. Teacher background with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills. Skills & Abilities

Excellent interpersonal and communication

skills

Poised under pressure

Data entry

Audit and Compliance

HIPPA

Attention to detail

Leadership

Remote work

Training

Staff retention

Salesforce, Workday, EMR, CRM

Excel, GSUITE, MS Teams, etc

Coaching, mentoring and educating

Information Verification

Differentiated Instruction

Technological Instruction

Classroom management

Special education

Testing and grading

Lesson Planning

Student engagement

Elementary education

Middle School Education

Child development

Social-Emotional Learning training

Group and individual instruction

Standardized Testing

Scheduling

Employee Training

Quality Management

Operations Support

ALIGHT SOLUTIONS

OPERATIONS PROCESSING SPECIALIST // February 2022 to Current Monitor and prepare for audits while analyzing data to detect deficient controls following federal laws, regulations and policy practices

Maintain knowledge of financial/wellness processes while recording sensitive information via CRM program and Salesforce with full attention to detail Adhered to the implementation of new policies and procedures while exceeding organizational goals on various projects including DC, accounting, imaging etc. Review loan payments, withdrawals, and various loan initiation applications for eligibility, RMD's and accuracy by evaluating financial data information to ensure system reliability and data integrity

Corrected data entry errors to prevent duplication or data degradation. SEQUIOA PATHFINDER ACADEMY

ELEMENTARY TEACHER // AZ // October 2020 to May 2021 Assessed and tracked student's progress using exams and assignments to ensure a thorough understanding while communicating with parents, counselors, IEP team to resolve student challenges and conflicting educational priorities

Enhanced student engagement by implementing instructional strategies and course plans to instructional meet student's academic, intellectual and social needs Implemented fourth grade tutoring program before and after school by assigning and rotating schedules for the fourth-grade teachers and students Lead the fourth-grade teachers via meetings and lesson planning to ensure, assigned lesson plan sections for each teacher to be completed and implemented Lead the fourth-grade staff in modifications to instructional material Managed student educational program engagement by creating and implementing IEP reports by evaluation of student's performance, behavior, social development and physical health on a regular basis

Implemented programs while maintaining up to date knowledge in compliance with school system rules, administrative procedures, local board policies, and state and federal rules/regulations. Hacker Middle School

Special Education Teacher // Mountain Home, ID // August 2019 to May 2020 Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration. Delivered effective and differentiated classroom instruction to range of neurodiverse students. Led activities that developed students' physical, emotional, and social growth. Instructed students with physical and cognitive disabilities. Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals. Coordinated special education students and teacher assistant schedules with master schedule. Provided life skills programming for students with moderate to severe autism. Worked with students with moderate to severe autism to increase life skills. Helped students with special needs integrate into general classroom environments by advocating for individual requirements and helping teachers solve problems. Implemented behavior modification techniques to improve student social and academic performance.

Redirected students using Positive Behavior Support (PBS). THREE SPRINGS ACADEMY

SPECIAL EDUCATION TEACHER // November 2018 to August 2019 Developed, implemented and monitored individual education plans, functional behavior plans, and EDUCATION

behavior intervention plans designed to promote educational and social development for students with disabilities

Maintained accurate and complete student records and prepared reports on students and activities as required by law, district policies, and administrative regulations Employed a general education curriculum based on various instructional techniques and technologies for special needs students.

Modified general education curriculum for special-needs students using various instructional techniques and technologies.

Collaborated general education teachers to plan and implement instruction while ensuring 100% compliance with IEP standards by facilitating and communicated findings via data and observations while recommending interventions to families, general education teachers, counselors, psychologist, etc

BEHAVORIAL HEALTH SVC OF SOUTH GA

Assistant Director // GA // February 2010 to October 2014 Administered interviews and hiring while training and mentoring new employees Prepared and updated records via EMR to maintain current, accurate and complaint documentation

Established strong professional relationships with employees, facilitated meetings with upper management, and recommended ways to improve organizational growth Supervised In-Home mental health technicians on clinical issues, casework issues and written reports for each case

Coordinated staff scheduling and staff retention measures Oversee the sight safety program by ensuring company vehicle maintenance reports were documented and in compliance via employees, all consumer living quarters and office safety maintenance were documented and in compliance.

Master of Science - Project Management

PURDUE GLOBAL UNIVERSITY // ONLINE

48 credits accrued

No Degree - Emergency Medical Technology

Wiregrass Technical College // Valdosta, GA

Master of Science - Education

Grand Canyon University // Online // 11/2020

Master of Education Degree

Bachelor of Arts - Organizational Management

Ashford University // Online // 10/2014

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