Brenda Paul Driven to Improve Business Processes Resulting in Cost Efficiencies

Huntersville, NC 28078

Cell: 980-***-**** Email: adwidd@r.postjobfree.com

Business Process Manager, Project Manager, and Senior Business Analyst I can drive projects that align with a company’s strategic initiatives, utilizing my skills in project management. With my business analysis skills, I can manage diverse stakeholder requirements and translate them into functional requirements. For example, if a manager wants the ability to see timesheets awaiting approval, time off requests, and change requests in a time management system, the way it was delivered was with a dashboard view that had these three areas in order. Facilitating continuous improvement events to document one process or the entire value stream often results in an

“Aha” moment by one of the team members, and this is where innovation occurs. When employees grasp the idea of

“Lean”, they become creative in how the process can be improved. By streamlining a process, waste can be removed resulting in time and cost savings.

Proficiencies

• Project Management – I have led numerous projects in all my roles since 2005, estimated $1M cost savings. At Goodrich, I led the project to implement a new contract management system which allowed the Supply Chain to know if they already had a contract with a supplier. At Piedmont Plastics, I led the Performance Management project which included creating goals, goal plans, and review cycles. I also managed the project at Piedmont Plastics to implement Succession Management.

• Business Process Improvements – I have led over 50 continuous improvement events which all resulted in time savings, estimated $500K cost savings. I improved the process of ordering computers at Goodrich to be more intuitive for the customer.

• Relationship Management – I can build effective business relationships with senior management. At Goodrich, I supported Human Resources, Supply Chain, EHS, and Legal departments. At Piedmont Plastics, I supported the top tier of managers as well as all employees.

• Business Analysis – At Goodrich, I worked with the Supply Chain department to understand the requirements for their contract management system. At Piedmont Plastics, I defined the business requirements for Kronos Workforce Ready, Performance Management, and Succession Management processes. I documented step-by-step instructions for managers and employees for these areas as well. Professional Experience

Piedmont Plastics, Charlotte NC; Plastics Distribution Industry; HRIS & Compliance Manager; Hired for my ability to learn the HR system quickly and identify how it could be improved. February 2019 to December 2022

I managed the UKG HR system (UKG) and all employee changes; Created alerts, reports, dashboards. I managed employee injuries by working with the medical establishments and the workers comp insurance. I managed Government regulatory reporting (AAP, EEOC, Vets). I implemented numerous HR process improvements. Piedmont Plastics, Charlotte NC; Plastics Distribution Industry; Business Process Manager; Hired for my Project Management and Business Process skills.

September 2017 to February 2019

I managed Agility projects to improve efficiency and reduce waste. I trained project management to company leaders and implemented the PMO dashboard and created templates to regularly report on project status. UTC Aerospace Systems/Goodrich; Charlotte, NC; Aerospace Industry; Strategic Analyst and IT Project Manager; Hired for my ability to translate business requirements into functional requirements for development. September 2005 to August 2017

I led continuous improvement events to improve efficiency and reduce waste. I worked with international multi- disciplined teams, motivating them to focus on improvement objectives. I translate business requirements into functional requirements for application development. I managed projects to the PMP methodology and provided methodology support. I obtained agreement on project deliverables and track to completion; identify project constraints and risks and manage to resolution. I assisted with Policy Deployment annual meetings. Wachovia Bank; Charlotte, NC; Financial Industry; IT Project Manager; Hired for my Project Management skills. June 2005 to September 2005

I led a project to review application access for over 230 applications. I worked with the Application Managers to plan and execute disaster recovery testing and keep disaster recovery plans up-to-date and accessible. Maersk Sealand; Shipping Industry; Charlotte, NC; Project Manager; Hired for my Project Management skills. January 2004 to May 2005

I led a project for the data warehouse team to get new elements from legacy systems to fill business reporting gaps. I assisted with the Project Server installation and testing. Education and Credentials

Master in Business Administration - 2018

Pfeiffer University of Charlotte

Bachelor of Arts in Information Systems - 2003

Queens University of Charlotte

Professional Certifications

• Six Sigma Green Belt - 2004

• PMP – Project Manager Professional - 2007

• Business Process Practitioner - 2016

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