Customer Service Assistant Manager

Edward J. Gibson

**** ** **** ****** *** **

Ocala, Fl 34470.

***********@*****.***

Skills

The ability to multitask and operate various equipments as well as supervised multiple people

Experience

April 2020- PRESENT

Family Dollar, Ocala Fl - Assistant Manager

Provide customer service to customers in a courteous manner by assisting them with their needs

Answer questions, provide information, and help customers find products they are looking for

Assist store managers in maintaining inventory levels and ensuring that shelves are stocked with merchandise

Keep track of sales and ensure that cash registers ring up accurate numbers

Set employee schedules and monitor performance of employees

Conduct audits and inspections of stores to ensure compliance with company policies and procedures

Hire and train new employees

Delegate work as needed

Maintain records of transactions and other financial matters

Prepare reports and make recommendations regarding operations

Meet with management periodically to provide updates on operations and suggest improvements

Maintain inventory control

Track and report on any problems or issues that may arise within the organization

Fill in for absent managers when necessary

Monitor and evaluate the effectiveness of the department’s programs and services

Manage the budget and make sure it is balanced

Work with vendors and suppliers to obtain supplies and equipment.

Ensure that the store operates in efficient manner while providing a safe environment for employees and customers

operates the cash register and other equipment used in the operation of the store.

Responsibility also include making sure the store is clean and organized.

Restock merchandise on the shelf as needed, and assist with any special events or promotions.

March 2019 - December 2019

Westwood Mobile Park, Ocala Fl - Subcontractor

Able to perform a variety of maintenance duties with skill

Adapt in handling preventative maintenance, basic repairs, cosmetic upkeep, and simple appliance installation

Ability to safely handle power and hand tools

Responsibilities:

Conducting routine inspections of premises and equipment.

Performing preventative maintenance.

Handling basic repairs and maintenance

Perform cleaning activities such as dusting, mopping etc.

Perform minor fixes such as repairing broken locks, filling gaps on walls etc.

Check control panels and electrical wiring to identify issues

Install appliances and equipment

Do garden/yard upkeep by mowing lawn, collecting trash etc.

Conduct maintenance tasks such as replacing light bulbs

Inspect and troubleshoot equipment and systems (e.g. ventilation)

Check functionality of safety systems (e.g. fire alarm)

Collaborate with workers and other professionals during renovations

Education

September 2003 - July 2005

Lehigh Valley College, Bethlehem Pa

Criminal justice

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