Customer Service Business Development

MONTY GUEST

Solon, OH ***** 440-***-**** adwibf@r.postjobfree.com

PROFESSIONAL SUMMARY

High level executive with excellent management, customer service and analytics skills, coupled with more than 30 years of experience. Extensive experience in product development and distribution. An innovative leader of profit improvement and cash flow strategies.

SKILLS

Profit improvement strategy and implementation

Financial analysis and budgeting

Establish marketing/sales goals and motivation

Cash flow forecasting

Employee training and education

Contract negotiation

Industry partnership development

Comprehensive business management skills

WORK HISTORY

President, 02/2012 - 01/2023

M-A Building and Maintenance Company – Independence, OH

Identified, hired, and trained talented individuals to build a stronger team

Increased revenue and profits consistently, doubling company profits from 2012 to 2022

Led company through COVID utilizing remote employee tasks to maintain business functions

Modernized a small business through policy implementation, business strategy, and team building

Enhanced company image by fostering strong industry relationships and encouraging employee growth, leading to high quality work with impressive results and satisfied customers Market Segment Manager, 02/2007 - 02/2012

BASF Construction Chemicals – Shakopee, MN / Beachwood, OH

Managed company’s largest segment representing all business development in North America

Hired and directed a staff of Business Development Managers to advance product notoriety

Elevated sales of three primary product from $35M to $50M in four years. Overall segment sales - $130M

Collaborated with product developers and production managers to create production and distribution strategies

Improved product reputation by teaming with industry leading customers to create a strong following of highly qualified product installers

Vice President, 01/1992 - 12/2007

RAM Restoration (formerly Western Waterproofing) – Livonia, MI / Cleveland, OH

Opened a new regional office for additional market opportunities for a specialty contractor

Increased revenue from $0 to $10.5M in 10 years through development customer targets and relationships

Created and implemented sales and marketing strategies and cash flow forecasts EDUCATION

Accounting and Business Management

Huntingdon College - Montgomery, AL

Business Administration and Management

Auburn University-Montgomery - Montgomery, AL

Business Management and Business Economics

Harvard On-line Business College

Contact this candidate