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Communications Officer Security

Location:
Desert Hot Springs, CA
Posted:
April 12, 2023

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Resume:

MICHAEL JOHN TRUNK

PROFESSIONAL SUMMARY

Dedicated, driven, self-starter who is a highly motivated sales professional with experience selling and a proven ability to drive revenue growth and achieve high levels of customer satisfaction. I have a track record of consistently achieving aggressive sales goals, and my excellent communication skills allow me to quickly establish trust with prospective clients. With an aptitude for problem-solving and strategic thinking, I am able to calmly work towards multiple simultaneous deadlines in order to meet my targets.

WORK HISTORY

Owner / Operator, 05/2009 to Current

Stages of Key West, LLC

Owner/operator of a privately held investigation company.

Utilized for direct support of AutoNation and private clients.

Health & Life Insurance Sales Agent, 01/2022 to 07/2022

Alliance National Health Inc.

Identified and developed insurance opportunities and prospective clients.

Fostered and maintained excellent relationships with clients and prospects through regular follow-up.

Proactively maximized opportunities by converting inquiries into successful sales.

Anticipated, responded to, and followed up on all existing client needs.

Utilized my strong presentation, persuasion, and negotiation skills to close sales.

Health & Life Insurance Sales Agent, 02/2021 to 10/2021

TogetherHealth Inc - Fort Lauderdale, Florida

Licensed Sales Agent for health, life, and supplement insurance.

Assisted and directed our senior citizens with their health care needs.

Responsible for direct P2P sales for clients aged 65 and above, qualifying for Medicare/Medicaid.

Built customized insurance policies and packages to meet clients' needs.

Promoted and explained various insurance policies and products to clients.

Achievements

My strong sales record saw me ranked in the top 10% of sales agents, out of 400+ agents for ACA and Medicare Supplement insurance.

Ranked top of class in phone and customer approval, and was highly rated in the area of customer retention.

Senior Operations Manager, 07/2019 to 07/2020

Sunstates Security Inc - Charlotte, NC

Began as operations manager and was promoted to senior operations manager within six months.

Directly responsible for the five operations officers who managed an additional 200 security officers.

Brought overtime costs down to less than 2 percent.

Served as licensed training officer delivering security officer training.

Managed budget and reduced costs where possible.

Directed operations managers in daily tasks and monitored progress towards achieving long term goals and delivering projects.

Was proactive in bringing in new clients and expanded on portfolio client base.

Senior Corporate Security Manager, 01/2015 to 06/2019

AutoNation Inc

Provided personal and professional security support for CEO, Executive Officers, and Board of Directors.

Directed company security protocols for 26,000 associates and 400 stores and service centers.

Directed security at Corporate Headquarters with over 850 associates.

Collaborated with local and federal agencies for protecting VIP events and visits.

Achievements

Responsible for $8M annual operational budget for all facilities.

Achieved 50% savings through skilful management of vendor bids.

Streamlined loss prevention security systems at 200+ store locations ahead of schedule, reducing costs by over 50%.

Clawed back more than $2M in asset recovery in 2018.

Achieved $3M in savings through modification over vendor contracts.

Private Investigator / Legal Assistant, 06/1990 to 07/1996

Law Office of Alan Eckstein - Key West, FL

Communications Officer, 01/1989 to 05/1990

Key West Police Department - Key West, FL

Communications Officer, 10/1980 to 11/1988

US Navy - Key West, FL

Eight years' Good Conduct Award

CONTACT

Address: Palm Springs CA, 92240

Phone: 954-***-****

Email: adwiaj@r.postjobfree.com

OBJECTIVE

Fully committed to my personal and career development, I am searching for a new challenge where my expertise in sales, customer service and upselling can be fully utilized and further developed.

CORE COMPETENCIES

Lead development

Customer relations

Customer service

Account management

Sales negotiations

Presentations and proposals

Building relationships

Upselling expertise

Network development

Revenue generation

Retention strategies

Sales closing techniques

Insurance sales

Policy renewals

Client needs analysis

Meeting targets

LICENSES, COURSES & CERTIFICATIONS

Health and Life Insurance Licenses

Property and Casualty LIC.

Private Investigator License

First Aid, CPR and AED Training

Pistol Tactics by NRA Certified Firearms Instructor

Tactical Solutions Group Hemorrhagic Control Course

KEY ATTRIBUTES

Target driven

Deadline oriented

Good communicator

Focused and decisive

Creative problem solver

Influential and persuasive

Active listener

Adaptable and versatile

EDUCATION

High School Diploma

Riverside Brookfield High School - Riverside, IL

REFERENCES

References are available upon request.



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