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Package Handler Customer Service

Location:
Philadelphia, PA
Posted:
April 13, 2023

Contact this candidate

Resume:

Sheree Burton

Philadelphia, PA *****

adwi9f@r.postjobfree.com

+1-484-***-****

To become associated with a company where I can utilize my skills and gain further experience while enhancing the company's productivity and reputation. Authorized to work in the US for any employer

Work Experience

Driver

Lyft - Philadelphia, PA

April 2021 to Present

Pick up customer's from different locations and drive them to their designated destinations. Assist with wheelchairs and walkers when needed.

Cashier/Pharmacy Technician

Sunray Drugs - Philadelphia, PA

January 2020 to April 2021

Organize and fill prescriptions, direct and help customers to where items are located, answer pharmacy phone calls, manage customer service related situations with ease, accuracy and patience, direct customers to the appropriate person within the pharmacy, supported pharmacist in filling prescriptions for patients, operated and balanced two cash registers, stock shelves and freezer, and utilized RX Key, demonstrated accuracy in cashiering, cash handling and credit card processing, check expiration dates on supplies throughout store.

Cashier/Marketing

Audubon Family Pharmacy - Audubon, PA

October 2019 to January 2020

Answered telephone inquiries, referred callers to pharmacist when necessary. Performed clerical tasks, such as filing, faxing, etc. Customer service and organization were key in successful sales. Checking for expired drugs and properly storing, stocking new drugs and supplies.

Promoting of Community Pharmacy at doctors offices, senior homes, schools, churches, etc.. Package Handler/Scanner

FedEx - Bridgeport, PA

August 2019 to October 2019

Responsible for physically loading and unloading packages by hand, including placing, pushing, lifting, carrying and pulling the item in a efficient and safe manner. Scan all packages before loading them on van. Organize each package in numbered order on each van. Load packages from 10 pounds up to 120 pounds onto conveyor belt or vans. Cashier/Customer Service

Speedway - Drexel Hill, PA

May 2019 to August 2019

Completed various fiscal transactions on a regular basis, including cash, and credit. Provided each gas station customer with the highest level of satisfaction at all times. Regularly communicated with vendors and assisted with restocking shelving and product displays. Handled closing and opening duties and ensured space was tidy and ready for business each day. Assisted customers with issues at the pumps. Operated cashier and gas pump registers, credit card machines and lottery. Received, revised and arranged store goods. Verified age of customers buying tobacco products. Luxury Sudan Taxi Driver

AllThree's Luxury - Philadelphia, PA

May 2018 to April 2019

Transported customers safely to various locations, including work, airport, hotels and stations. Helped passenger's load and unload their baggage, assisted with luggage, groceries, wheelchairs and walkers when needed. Coordinated with dispatchers, customer service representatives, office personnel and customers. Maintained the cab in clean and sanitary conditions and scheduled minor repairs and service. Worked rotating shifts 6 days per week, managed credit card and cash transactions. Resolved disputes with passenger's in a professional manner.

Cashier

63rd Street Pizza Factory - Philadelphia, PA

October 2017 to May 2018

Greet customers and provide excellent customer service, assemble food orders while maintaining appropriate portion control, prepare a variety of foods according to customers or supervisors instructions following approved procedures, maintain a clean and safe environment, handle currency and credit transactions quickly and accurately Online Sales Associate

Nordstrom - King of Prussia, PA

March 2017 to September 2017

Managed online sales for multiple departments, tagged and scanned ordered items, assisted customers on floor when needed, improved online sales by maintaining orders in a timely fashion

Scheduler/CSR

GPHA - Philadelphia, PA

August 2015 to December 2016

pull statistical analysis and no shows for all providers, schedule and reschedule appointments in NextGen, register patients when needed, pull and scan emergency room discharges for patients, keep all providers and doctors schedules organized and filled. Facilitator

Amongst Men Inc - Philadelphia, PA

August 2012 to June 2015

Prepare weekly assignment for students, rotate to multiple schools addressing the needs of students by being a support service to encourage social, personal and professional development, responsible for daily student logs

Education

Associate in Legal/Accounting

Upper Darby, PA

Skills

• Customer service (10+ years)

• Clerical (5 years)

• Statistical analysis (2 years)

• Office organization (5 years)

• Scheduling (2 years)

• Training (1 year)

• Team Member (4 years)

• Pharmacy Technician Experience

• Medical Scheduling

• Medical Receptionist

• Medical Office Experience

• Typing

• Microsoft Word

• Insurance Verification

Certifications and Licenses

Driver's License

Assessments

Cognitive Ability — Proficient

January 2020

Measures a candidate's ability to combine pieces of information to form general rules or conclusions. Full results: Proficient

Receptionist — Highly Proficient

January 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient

Human Resources Skills: Recruiting — Proficient

November 2019

Managing the candidate sourcing and selection process Full results: Proficient

Receptionist — Highly Proficient

August 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient

Sales Skills: Influence & Negotiation — Expert

August 2019

Using influence and negotiation techniques to engage with and persuade customers. Full results: Expert

Front Desk Agent (Hotel) — Highly Proficient

August 2019

Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Highly Proficient

Scheduling — Highly Proficient

August 2019

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Highly Proficient

Personality: Hard-Working — Highly Proficient

May 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Highly Proficient

Customer Focus & Orientation — Proficient

June 2019

Responding to customer situations with sensitivity. Full results: Proficient

Customer Focus & Orientation — Highly Proficient

January 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Medical Receptionist Skills — Expert

July 2020

Managing physician schedules and maintaining accurate patient records Full results: Expert

Front Desk Agent (Hotel) — Expert

July 2020

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Expert

Customer Service — Highly Proficient

June 2020

Identifying and resolving common customer issues

Full results: Highly Proficient

Cashier Skills — Proficient

July 2020

Counting cash, processing transactions, following written procedures, and attending to details. Full results: Proficient

Verbal Communication — Proficient

July 2020

Speaking clearly, correctly, and concisely

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS

• Remarkable medical • Exceptional knowledge of • Ability to maintain patient scheduling experience in medical terminolgy confidentiality medical setting

• Proficiency in using the • Handling general • Excellent customer service basic computer softwares administrative and clerical skills tasks

QUALIFICATIONS AND ACHIEVEMENTS

Scheduler/ Data Organization/Training 11/11/2016

* Managed daily schedules for all Doctors and Provides

* Improved office organization by compiling daily statistical analysis

* Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results



Contact this candidate