Soc Analyst Support

Stefany L. Paz

(Public Trust Clearance)

*******.**********@*****.*** 571-***-**** Woodbridge, VA 22193 PROFESSIONAL SUMMARY

Diligent IT Analyst with proficient and thorough experience and a good understanding of information technology. Specialized in proactive network monitoring of SIEM(Splunk). Have a deep knowledge in identifying and analyzing suspicious events. Versatile, bilingual professional and ability to manage sensitive materials. Able to use various security tools to perform logs and packet analysis. Finally can perform malware analysis with the overall objective to ensure confidentiality, integrity and availability of the systems, networks, and data.

WORK HISTORY

SOC ANALYST 12/2022 to Current

Voyager Tech Group 6-month contract Supporting the U.S. Department of Homeland Security

• Re-scan mitigated systems for further infections. If none, commission systems back to the network.

• Ensure the integrity and protection of networks, systems, and applications by technical enforcement of organizational security policies, through monitoring of vulnerability scanning devices.

• Communicate the severity of the threat and recommendations for remediation to the customer and other cyber security personnel through written and verbal media.

• Follow detailed processes and procedures to analyze, escalate, and assist in remediation of critical information security incidents.

• Configuring and monitoring Security Information and Event Management (SIEM) platform for security alerts. Integrate and work with the firm’s Managed Security Services Provider (MSSP) services.

• Serve as the SOC’s initial point of contact for all users.

• Analyze network traffic using enterprise tools (e.g. Full PCAP, Firewall, Proxy logs, IDS logs, etc).

• Scan and monitor system vulnerabilities on servers and infrastructure devices using a Threat and Vulnerability security solution.

• Perform security monitoring and reporting, analyze security alerts and escalate security alerts to local support teams. SENIOR FUNCTIONAL ANALYST 12/2021 to 12/2022

Private Sector Group Supporting the Veterans Affairs

• Developed and maintained system-related documentation, such as system design documents, configuration guides, and test scripts.

• Participated in data mapping and data migration activities to ensure data accuracy and completeness in the ERP system.

• Provided security support and evaluation to development teams to integrate information assurance and security, throughout System Development Life Cycle (SDLC) of major and minor application releases.

• Upgraded and patched endpoint software, data loss prevention tools when available, ensuring its up to date.

• Deployment of Vulnerability management and data loss prevention solutions. Key Achievements:

• Participated in over 35 projects required to implement regulatory and legal changes, including setting project goals, coordinating efforts between multiple departments, and monitoring for effectiveness.

• Created reports detailing identified vulnerabilities and steps taken to remediate them. SUBJECT MATTER EXPERT 01/2020 to 12/2021

RLDatix Supporting the Department of Defense and the Veterans Affairs

• Provided subject matter expertise to project teams for cloud and on-site deployments, including developing system security plans, conducting testing on security controls, and performing vulnerability assessments to ensure HIPAA compliance.

• Interacted with customers, via phone, email, and ticketing platform to respond to inquiries and troubleshoot issues by analyzing the symptoms, identifying the root cause, and providing a solution.

• Partnered with Tier Il and Tier Ill engineers based in the US, to resolve complex application issues that required escalation.

• Provided detailed descriptions of issues in the trouble ticket system and followed up diligently to ensure swift resolutions.

• Researched and identified niche markets for diversified business opportunities to enhance brand exposure.

• Configured the application to implement customer change requests.

• Trainer of new help desk employees upon hire Create, update, and maintain the resources in Sharepoint. APPLICATION ANALYST 04/2018 to 01/2020

George Mason University Fairfax, Virginia

• Exercised cross-functional and collaborative leadership in the execution of various IT functions for a public research university known as the largest in the Commonwealth of Virginia with over 37,316 enrolled students. In doing so, I presented authoritative knowledge of state-of-the-art technologies while analyzing and customizing solutions for departmental requirements. Highlighted Contributions:

• Highly regarded as an approachable leader with a solutions-oriented approach supporting internal and remote customers both in the US and internationally. Oversee, coach, and serve as a mentor for 30+ users.

• Worked with efficiency and expediency in reconciling tickets with the JIRA ticketing system, including up to 50+ tickets per day in a high-volume, fast-paced environment.

Key Achievements:

• Administered business-critical support services for a diversified portfolio of cloud-based support applications.

• Planned, designed, and implemented Active Directory solutions with knowledge of cloud and on-premise IT systems and infrastructure solutions in relation to Microsoft programs, platform migration, system security, enterprise directories, and cloud technologies.

• Served as the subject matter expert for architectural frameworks, methods, and tools with action-oriented strategy and design disciplines.

• Contributed to authoring computer training manuals, while also advising legal teams on technology purchasing. SUPPORT ANALYST 04/2016 to 04/2018

The George Washington University Ashburn, Virginia

• Reported directly to the Director of IT Support Services in developing and executing long term technology strategy, including software, hardware and architecture choices.

• Guided a team of over 6 professionals and students in designing, operating, and maintaining all technology.

• Planned and coordinated operations across three distinct campuses, and remote users.

• Applied broad experience in platforms, networks and desktop support to serve the University’s mission.

• Prepared reporting and metrics to measure the state and effectiveness of the IT Support Service team for Executive Director.

• Instituted best practices using ITIL and other standards.

• Expanded hours of operation, offering 24/7 service in computer labs and for urgent support calls.

• Configured new cloud-based phone system allowing mobile techs access to customers.

• Created an onboarding checklist for staff and faculty covering 40 technical items.

• Authored and edited over 100 FAQ articles for the campus knowledge base.

• Orchestrated the move of all IT and AV resources to new space from the old building to temporary building (December 2014) and from the temporary building to the new office building (August 2017). EDUCATION

The George Washington University

• Bachelor of Science Information Technology, 2020 Northern Virginia Community College

• Associate of Applied Science in AAS-Information Systems Technology/Cloud Computing, 2017 CERTIFICATIONS

• Certified Information Systems Security Professional (CISSP), 2022

• CompTIA Security+, 2022

• Cybersecurity Bootcamp Certified, 2021

TECHNICAL SKILLS

• Stakeholder Analysis

• Requirements Analysis

• Agile/Scrum/Kanban

• Oracle ERP

• Python UI Automation

• Information Assurance

• Risk Mitigation Planning

• Security Monitoring

• Threat and Vulnerability Management

• Troubleshoot Scripts

• Implement Break-fixes

• Monitoring Systems

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