FINNESSA N. SANDY

Charlotte, NC ***** 704-***-**** adwi5y@r.postjobfree.com

https://www.linkedin.com/in/finnessa-n-sandy-49894336 SUMMARY OF QUALIFICATIONS

Qualified and reputable commercial real estate leader with 14 years of client-based service experience and operations management. Experience includes property and facilities management, project management, financial management, business analytics, budget forecasting, client-vendor services, and lease negotiations. Highly skilled in managing demanding requests and urgent deadlines. An exceptional problem-solver who is detail-oriented with strong time management skills. Thrives in a fast-paced environment, personable and comfortable networking with large groups. PROFESSIONAL EXPERIENCE

CBRE

ACCOUNT DIRECTOR 2022-2023

– Acted as the single point of contact for overall account operations ensuring total contract compliance

– Created key performance indicators including quantitative cost savings and qualitative customer service specifications

– Responsible for the profitability of the assigned corporate account.

– Oversaw service lines based on contract structure which included Facilities, Project & Transaction Management

– Provided day-to-day leadership to the account-based resources while driving framework and consistency across multiple geographies

– Coordinated quarterly performance reviews between the client and CBRE based on key performance indicators

(KPIs) outlined in the executed contract.

– Optimized current procedure while developing effective standard operating procedures (SOP) for the account

– Responsible for identifying training needs, tracking performance, developing and motivating direct reports

– Oversaw hiring, terminating, compensation, and performance evaluation for all account dedicated employees

– Integrated processes across services according to Client protocols

– Sourced, adopted and implemented best practices that would benefit the client

– Responsible for financial performance by setting appropriate operational goals while developing capital/operating budgets

– Negotiated amendments to management agreements and encourage extension/renewal of existing agreements

– Established management and control procedures to assure assignments comply with established standards for contract compliance

Dominion Realty Partners – Charlotte, NC

PROPERTY MANAGER (ON-SITE MANAGEMENT OF FNB TOWER (320,021 SQUARE FEET OF OFFICE AND RETAIL) IN UPTOWN CHARLOTTE)

2021-2022

– Develop operating and capital budgets and track variances

– Provide management and leadership to property staff and service providers including hiring and performance management

– Coordinate and oversee all tenant and building construction work to ensure timely and accurate completion of all projects

– Participate in leasing and construction team meetings and ensure effective communication between leasing and property management team members to achieve goals and objectives

– Remote Property Management of Wade Park (613,316 square feet of Suburban Office) in Raleigh, NC Lowe’s Companies, Inc. – Mooresville, NC

REAL ESTATE MANAGER (PORTFOLIO OF 300+ RETAIL STORES AND REGIONAL OFFICES) 2020-2021

– Oversee the internal review of CAM reconciliations

– Supported Corporate Facilities with needs for office space for regional offices and store support facilities

– Negotiated real estate agreements as necessary with interested parties in the best interest of the company and in accordance with corporate guidelines

– Built and promoted strategic partnerships within the real estate industry

– Insured that every transaction is within the company's financial guardrails meets all operational needs and is fully vetted with all relevant business partners

FINNESSA N. SANDY

Charlotte, NC 28204 704-***-**** adwi5y@r.postjobfree.com The Dilweg Companies – Charlotte, NC

PROPERTY MANAGER (Multi-asset Portfolio of 750,000 sq. ft. Of Commercial high rise, Class “A” suburban office)

Dissolved - Building Sold 2017-2019

– Completed the Due Diligence process of three asset sales, working closely with the acquisitions team

– Assembled monthly financial reports; worked closely with the accounting team reviewing year-end reconciliations and adjustments; Handled preparation of budgets and capital plans

– Managed operations and maintenance including but not limited to accounting and finance; property appearance; tenant relations; life safety; lease administration; and overseeing all contractual services

– Worked closely with the Director of Construction and managed projects such as property-related items and tenant up-fits, including gathering and analyzing multiple bids

Foundry Commercial – Charlotte, NC

REAL ESTATE MANAGER(MULTI-OWNER PORTFOLIO (CLASS “A” MEDICAL OFFICE, INDUSTRIAL AND FLEX WAREHOUSE)

Dissolved- Contract Loss 2015-2017

– Worked with the Chief Engineer to coordinate safety meetings for tenants and property management team members as well as perform routine site inspections for maintenance needs

– Calculated CAM Reconciliations and Estimates Operating Expenses when applicable

– Maintained and controlled divisional financial budget process (forecast and actual) for common area maintenance and reconciliations that reduces cost and delivering business objectives Cushman & Wakefield – New York, NY

REAL ESTATE MANAGER (Third Party Management for Single Client (UBS Account, 800,000 sq. Ft In 3 Separate Properties in Midtown Manhattan)

2013-2015

– Assisted in supervising vendors and maintenance staff and oversaw vendor contracts

– Oversaw multiple construction projects including a new chiller plant and installation of new cooling towers

– Ensured that services were provided in compliance with policies, procedures, regulations, and contractual obligations PROFICIENCIES

MRI

YARDI

Microsoft Office

AssetEye

Workspeed

SharePoint

BIG Center

ENABLED

BEELINE

ABRIVA

Building Engines

Card Access Control

System (CAC)

ANGUS

Field Centrix/360

JD Edwards

My Facility

ONE Facility

PeopleSoft

Stellent

Manhattan

Infact

One View

ECenterOne

DYNAMICS

PROCOR

VTS

Lucernex

ServiceChannel

AMT

SiteFolio

CORRIGO

EDUCATION

2009 Bachelor of Arts Psychology Queens University of Charlotte Charlotte, NC 2006 Associate of Arts Central Piedmont Community College Charlotte, NC ASSOCIATIONS AND HONORS

BOMA Greater Charlotte Golf Chair, Outreach Committee Local TOBY Judge IFMA Charlotte Board Member

CORENET Networking Committee

Junior League Fundraising Committee and Corporate Sponsorship Chair 2018 TOBY Award Winner Local and Regional

GIVING BACK

2014-Present Planned and Coordinated Personal Charity Event for Toys 4 Tots Volunteer of 60+ Hours a Year for Various Charities around Charlotte

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