Brenda M Meneese **** N **th Street

Milwaukee, WI 53223

414-***-****

Email adwi4q@r.postjobfree.com

CAREER GOAL

I am seeking a position in a challenging environment with growth. I am a highly motivated and result-oriented professional with exceptional experience in any clerical position. I have an effective combination of organizational skills and the ability to work well with people of diverse backgrounds.

EMPLOYMENT SUMMARY

Security Dispatcher

Aurora St Luke’s Medical Center, Milwaukee, WI

07/2021-Present

The process calls requesting and dispatching security officers utilizing a two-way radio system. Conduct security response and patrol functions and responds to emergencies when security officers are not present. Monitors security, fire, and other alarm systems at the AAO, notifying officers of alarms received. Provide backup alarm system monitoring for all Aurora medical centers whenever needed. Coordinate emergency and non-emergency responses to criminal, medical, or fire-related incidents. Maintain accurate computerized burglary alarm call lists and alarm event instructions. Monitor the CCTV system to detect criminal activity, dispatch officers when suspicious activity is noted, and document all observations and unusual incidents. Utilize the video management software application to retrieve recorded video for us as evidence. Signs out keys/access cards to employees and ensures proper documentation. Control access through remote locked entrances and screen visitors who are requesting access for proper authorizations. Perform clerical duties including typing, data entry, filing, telephone answering, generating statistical reports from computer databases, maintaining, and updating operational manuals, and performing audits of keys and envelops containing patient’s valuable.

Human Resource Manager

M&S Clinical Services, Inc. Milwaukee, WI

07/2015-12/2021

Provides job candidates by screening, interviewing, and testing applicants; maintaining personnel records; obtaining temporary staff for agencies, and monitors; substantiating documentation; tracking vacation, sick, and personal time; gathering withholdings and other payroll information; preparing financial reports and materials for organizational audit; work closely with CEO in maintaining an efficient and stress-free work environment; document human resources actions by completing forms, reports, logs, and records; prepare and supervise billing funding sources.

Executive Assistant

M&S Clinical Services, Inc, Milwaukee, WI

03/2013-07/2015

Maintain all the duties of a secretarial position working directly with the CEO and Clinical Manager; answering the telephone; direct calls to the appropriate area of the clinic or taking messages; scheduling appointments for outpatient services for the Therapist in the clinic; checking clients into the department when arriving for appointments; make sure paperwork is filled out regarding clients appointment; type memos and correspondence letter; make files for expenses, personnel, and clients; pull files for appointments; file loose filing; locate files when not in files cabinets; order office supplies when quality was low; process incoming and outgoing mail; keep accurate records with all expenses; worked with an accountant on a monthly expense report and payroll for the yearly audit; assign clerical and maintenance with their daily workload.

Police Dispatcher

City of Milwaukee

06/2007-02/2013

Determine the significance of requests for service and assign an appropriate level of police resources; Work collaboratively with district supervisors to monitor and control the response of police personnel to calls for police service or emergency situations; Operate, enter and retrieve information using the Computer Aided Dispatch system (C.A.D.S) and Department forms; Respond promptly and effectively to requests received by radio from officers and/or supervisors for personnel, equipment or other stated needs; Monitor the status of units, which are out of service and take appropriate action; Report noncompliance by police personnel with prescribed rules, operating procedures, or FCC regulations to supervisory officers; Receive and process emergency and non-emergency calls for service received through the enhanced 9-1-1 system and other means; Contact callers who may be receiving a delayed response to their service request to determine whether to dispatch police personnel or whether an alternative response is appropriate.

EDUCATION

Associate of Arts Business

The University of Phoenix (online)

12/2004 (not completed)

Brookfield, WI

South Division High School

Milwaukee, WI

Basic 1984-1989

Diploma Earned

Certifications & Training

1988-1989 Big Brother Big Sister Foundation (High School Senior Year)

10/05/2017 Human Resource Management & Organizational Development (UW-Milwaukee)

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