brandie schauss

Customer service

Littleton, CO *0127

adwi3c@r.postjobfree.com

+1-720-***-****

Dedicated customer service representative with 10 plus years of experience. Motivated to maintain customer service satisfaction. Organized, time oriented, neat, Team player, works in big groups, Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Front Desk, laundry housekeeper

Green Tree Inn & Suites

January 2023 to Present

Helping customers by checking in and out

Helping customers with taking payments

Making beds,Dusting,Cleaning bathrooms

Making sure the rooms are up to customers satisfaction

• In charge of cleaning restrooms, bedrooms, stairwells and hallways

• Disinfected (area or item rooms bathrooms counters equipment)

• Took out trash

• Cleaned windows

• Folding laundry

• Giving guest new bedding and towels when asked

Housekeeper

La Quinta Inns & Suites - Littleton, CO

May 2022 to February 2023

Making beds

Dusting

Cleaning bathrooms

Making sure the rooms are up to customers satisfaction

• In charge of cleaning restrooms, bedrooms, stairwells and hallways

• Disinfected (area or item rooms bathrooms counters equipment)

• Took out trash

• Cleaned windows

•

Receving Associate

Lowe's Home Improvement - Littleton, CO

December 2021 to April 2022

unloading the truck

putting away merchandise

down stocking or up stocking

organizing merchandise

Package Handler

FedEx Ground - Englewood, CO

November 2021 to December 2021

shorting the pacages into the correct trucks and making sure that the pacages are correct for the warehouse

Lead CSR / Training for Ass Mng

Circle K - Morrison, CO

May 2021 to September 2021

• Count the cash in the pos/ register at the start and end of each shift.

• replenish products with new labels and move the oldest date in the front and freshest date in the back.

• When schedule to open the store and do the paperwork and submit it, i also count the safe and load the tacc tubes that are empty

• perform the cigarette, the OTP. and snack audits when the store requires them, i do the ordering for the store such as tobacco, the snacks, frozen foods, the necessities for the store when needed.

• When coremark comes with the grocery/ merchandise order, i put the order away and mark off the correct product to make sure it's all here

• train new employees and explains what is expected for the job,

• Perform duties such as sweeping, mopping, taking out the trash inside and outside, organizing the merchandise shelves, making price changes, stocking cups, and lids. Napkins and straws .

• Verified customers' ages for legal compliance with products such as alcohol and tobacco Picker/Packer

Amazon - Thornton, CO

September 2020 to February 2021

• pick product from the designated shelf and scan the product then place product in the correct tub so it can go to the right place.

• work at a fast steady pace

• efficient is key

• 5 minutes to pick / place product in bin is goal Fresh Cap 1 Supervisor

Wamart Supercenter - Englewood, CO

July 2018 to May 2020

• Stocking fresh foods such as fruit, veggies, meat,

• Explained what needed to be done and ran a small team in my department,

• helping customers find certain merchandise

• Explaining the store goals for the day and what needs to be done front deck / laundry/ housekeeper

Crossland Economy Studios - Glendale, CO

January 2018 to November 2018

• open and close register after each shift. Accurately completed cash register transactions. receiving and giving the correct cash back

• answering the phone and answering questions if asked making reservations and cancelling them renewing the room if needed

• Maintained records of sales and files of customers.

• Folded and sorted linens and other laundry materials.

• cleaning every surface and bathroom, making beds are made correctly and making sure everything is stocked up

Line Cook/Cashier

McDonald's - Colorado Springs, CO

October 2016 to April 2017

• Cleaned shelves, tables, and counters.

• Accurately completed cash register transactions.

• Served multiple customers simultaneously in a stressful environment.

• Cooking what orders come into the POS system

• Making sure everything is stocked in the kitchen for the rushes

• Cleaning my work area

Cashier

711 Franchise - Englewood, CO

July 2013 to March 2016

• Counted the cash in the register at the start and end of each shift.

• Performed duties such as mopping, organizing shelves, doing the grocery order.

• Verified customers' ages for legal compliance with products such as alcohol and tobacco.

• Making sure the grill is stocked for each meal times

• Helping customers find certain thing

• Going into the coolie to stock cold drinks

Server

Brookdale Senior Living - Denver, CO

August 2010 to 2013

• Welcomed guests as they arrived

• Took food and drink orders

• Served meals

• Prepared breakfast,lunch and dinner

• Cleared tables

• Managed cash, check, credit orders

• Maintained a clean work area

• Checked on guests frequently

• Handled 5 to 6 tables daily

• Worked at a senior home

Education

Associate in Medical

College America - Denver, CO

January 2017 to Present

High school diploma in 4.0

Littleton High School - Littleton, CO

Skills

• Key Holder (2 years)

• Microsoft Office (5 years)

• Excel (5 years)

• Powerpoint (5 years)

• Outlook (5 years)

• QuickBooks (2 years)

• Cleaning Experience (4 years)

• Laundry (4 years)

• Bookkeeping (2 years)

• Payroll (1 year)

• Packaging

• Shipping & Receiving

• Assistant Manager Experience

• Cashiering

• POS

• Cash Handling

• Supervising experience

• Inventory control

• Management

• Merchandising

• Guest services

• Customer service

• Store Management Experience

• Retail Sales

Certifications and Licenses

CPR/First Aid

Assessments

Customer Focus & Orientation — Highly Proficient

September 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Customer focus & orientation — Highly Proficient

September 2020

Responding to customer situations with sensitivity. Full results: Highly Proficient

Supervisory skills: Motivating & assessing employees — Completed July 2021

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Completed

Food safety — Proficient

July 2021

Knowledge of proper food and equipment handling safety measures Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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