Amy L. Buzzard
*** ****** ****** ******, ************ 18013
Email: **************@*****.*** Cell: 570-***-****
Career Objective: To obtain a full-time position with a growing company.
Education: Northampton Community College, Bethlehem, PA, 2006
●Associate of Business Management degree
Bangor Area High School, Bangor, PA, 2001
Professional Skills: Proficient with Microsoft XP Professional
● Access, Excel, PowerPoint and Word
Proficient with all clerical/secretarial tasks
● Telephone communication skills
● Document Revision skills
● Scheduling/rescheduling appointments
A team player
Time management skills
Detail oriented
Strong organizational skills
Inventory management skills
Employment History: CHS- Shared Service Center, Bethlehem, PA
Scheduler, 2015- present
●Heavy patient interaction/ handle high call volume
●schedule/ reschedule all tests patient needs
●register accounts and run insurance
●make outbound calls regarding orders faxed/e-filed from doctors
●Proficient with Cerner, Passport, Navinet, HMS programs
Live Nation, Scranton, PA
Security, 2014 – present
● Heavy patron interaction
●Make sure patrons stay in line and that no one has any illegal weapons
●Get Patrons to proper seats if lost
●Make patrons event as enjoyable as possible
Banfield Animal Hospital, Mechanicsburg, PA
Veterinary Nurse, 2012
●Heavy client interaction
●Scheduling/rescheduling appointments and surgeries
●Physical exam of animals
●Administer medications and vaccinations
●Assist in nail trimming and ear cleanings
●Prepared animals for surgeries
●Obtained blood samples
Dollar General, Bloomsburg, PA
Cashier, 2012
Anne’s out-N-about Mobile Grooming, Easton, PA
Professional Animal Groomer, 2010 – 2011
●Run the daily business
●Heavy client interaction
●Scheduled appointments
●Performed professional animal grooming
●Maintained records for receipts
●Collected money owed and deposited business funds
●Maintained the grooming van
Seidel, Cohen, Hof & Reid, LLC, Personal Injury Law Firm Bethlehem, PA
Receptionist/Secretarial Support, 2007 – 2008
● Answered incoming and outgoing calls
●Handled general legal clerical/secretarial work
●Made calls to clients, judges, lawyers, police officers, insurance adjusters, etc.
●Set client appointments, depositions/rescheduled appointments
●Daily filing
●Closed files and set destruction dates
●Typed letters from dictation
●Ordered/restocked office supplies as needed
Allstate Insurance Company, Easton, PA
Secretary/Support Staff, 2006 – 2007
●Answered incoming and outgoing calls
●Heavy customer interaction
●Handled money/took payments
●Crossed selling/policy reviews
●Filing (daily endorsements and claims)
●Scheduled appointments
●Ran monthly audits
●Composed customer letters
●Entered data of new businesses
●Prep daily deposits
Colonial Intermediate Unit 20, Easton, PA
Substitute Associate Teacher, 2006
Friends Pet Salon, Pen Argyl, PA
Professional Animal Groomer, 2005 – 2006
Kennel Help-Homestead Kennel, Nazareth, PA
Professional Animal Groomer, 2004 – 2005
DSM Nutritional Products, Belvidere, NJ
Support Staff and Material Handler, 2003
References available upon request