MiIcHAEL DEDRICK

**** ****** ** **, *** rancho, New Mexico, 87144, US + 505-***-**** + adwi1r@r.postjobfree.com

Professional Summary

Iamd very smart and good with other people very hard work orientated and have many special skills and hiring me would always be beneficial to that

company.

Tasks are completed with minimal guidance.

Friendly and eager to interact with guests of all ages in order to promote rides and attractions and create fun experiences.

Skills

1am good with people and knowledgeable about books and have been in a lot of situations where my smarts and and Braims have helped a lot.

Education

Paralegal - Some college (No degree)

Southern New Hampshire University - Manchester,

General Studies - Some college (No degree)

TINM Callen Callin NM

Work History

Golf Course Assistant

City of gallup

© Activated safety devices and monitored the attraction during operation to reduce safety risks.

Printer Operator - January, 2007 to May, 2010

Butler's Office Equipment & Supply Inc - Gallup, NM

© Completed quality control testing and delivered samples to the supervisor for evaluation during the production run.

© Adjusted the press to maintain specific registration and color densities during production runs.

© Assisted [Number] customers by answering questions, responding to inquiries, and handling phone requests in an average [Timeframe].

Answered an average of [Number] calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers

about new products.

Entered data into the [Software] system, including payments, account information, and call logs.

Package Handler/Human Resources - November, 2021 to March, 2022

Amazon Fulfillment Center - ABQ1 - Albuquerque, NM

© Discussed potential hazards and other issues with teammates and supervisors so that we could resolve them together.

© Used [Equipment Name] and [Equipment Name] as well as hand tools and loading equipment.

© Used [Equipment Name] and [Equipment Name] as well as hand tools and loading equipment.

© Immediately informed the purchasing team of any missing or damaged items when unloading and receiving.

© Immediately informed the purchasing team of any missing or damaged items when unloading and receiving.

Streamlined complaint response management by providing policy guidance and ensuring appropriate and accurate investigation processes.

© Gave new hires a rundown of important job information, such as company policies, employee benefits, and job responsibilities.

Automated office operations while managing client correspondence, record tracking and data communications.

took a lot of calls from the employees to help with there problems and took calls from customers about there packages and there were avout about

120 calls a day minimum

Package Handler - January, 2021 to October, 2021

The UPS Store - Albuquerque, NM

© Used [Equipment Name] and [Equipment Name] as well as hand tools and loading equipment.

© Kept company inventory safe and secure by organizing and securing storage areas.

Assistant Human Resources Manager - April, 2010 to November, 2015

Gallup printing and Office Equipment & Supply Inc - Gallup, NM

© Used [Task] and [Task] to streamline office operations, resulting in significant improvements in [Type] functions.

@ Tracked and analyzed [Type] establishment's profitability and key metrics in order to increase overall profitability and attract new customers.

© Was in charge of the requirements, gap analysis, training, and development of new programs, as well as their implementation.

Call Center Representative - July, 2019 to November, 2021

Alorica - Albuquerque, NM

© Kept accurate and current customer account data with manual form processing and digital information updates.

© Used resourcefulness, skill, and advanced use of internal knowledge bases to respond to customer requests for products, services, and information.

Customer questions about available merchandise, sales, current prices, and upcoming company changes were answered by me.

© Provided support to [Number] customers every [Timeframe].

© Communicated with customers to assess and address individual needs, as well as provide timely and high-quality support through [Type] systems.

O. EDIT @ DOWNLOAD

@ rocket-resume.com

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