Farah Pierre

**** ** **** *** ***# ***, Fort Lauderdale, FL 33311

Phone: 754-***-****

Email: adwhxl@r.postjobfree.com

Objective – Obtain a position as a caregiver where I will utilize my customer service and caregiving expertise to make a difference in every client’s lives. Key Skills and Qualifications

Problem Analysis Problem Solving Organizational Skills Customer Service Orientation Adaptability Initiative Strong Interpersonal-Communication skills

● Completed all the relevant caregiving courses

● Knowledge about customer service applications and administrative procedures.

● Languages – Fluent in English, French and Creole

● High school diploma

Work Experiences

Caregiver - Value Care Agency Ft Lauderdale, FL 11/2011 - 01/2015

● Arrange medicines to be taken on schedule by providing appropriate reminders or administering medication upon doctor’s orders

● Assist clients in addressing everyday personal needs such as toileting, bathing and grooming

● Perform light housekeeping activities such as cleaning, dusting and vacuuming

● Make beds on a daily basis and change linen as often as required

● Engage clients in physical and mental exercises prescribed by their doctors

● Escort on appointments with hair dressers and physical therapists

● Provide companionship on a daily basis

● Engage in outdoor activities such as walking and light sports

● Prepare food or oversee the preparation of food to ensure that hygiene standards are met and that doctors’ orders are being followed

● Run errands including grocery shopping, bills payment and mail handling

● Maintain a safe and clean environment for clients

● Observe elderly for signs of deterioration or concern and report them to the family or doctor on an immediate basis

● Maintain record of activities, behavior and symptoms for reference purposes Package Handler – Nature Products Ft Lauderdale, FL 02/2015 - 05/2015

● Inspections of finished products and package them as required

● Prepare packages for pick up and perform inventory reports

● Move and store materials and products

● Stack materials in accordance to instructions

● Remove defects products from items to be packaged and report them as necessary

● Manage cycle counting and inventory control procedures Customer Service/Sales associates - Tommy Hilfiger Ft. Lauderdale, FL 09/2011 – 09/2013

● Ensured that fitting rooms are ready for customers by promptly clearing merchandise and returning it to the proper area of the selling floor

● Maintained selling floor presentations, and restocking them as needed

● Learned all systems and procedures to enhance selling efficiencies and complete support duties

● Handled all returns courteously and professionally

● Responsible for achieving personal sales goals

● Maintained a professional attitude with sincerity and enthusiasm reflecting company’s commitment to the customers

● Be knowledgeable of and perform sales support functions related to POS procedures

● Developed product knowledge by reading current vendor tags and pamphlets and attending training classes in order to communicate it to the customer

● Be aware of current promotional events and sales

● Maintained good housekeeping standards

● Adhere to Loss Prevention and inventory control and compliance procedures Education

High School - Atlantic Southeastern Academy Miami, FL 09/2008 – 06/2010 CNA Training – Ciena Education Center Ft Lauderdale, FL

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