Delivery Courier Driver
Resume:
RYAN RICHARDSON
Calera, AL *****
****.**************@*****.***
Dependable Delivery Man with track record of reliability and driven work ethic. Honest and ethical with superior communication skills to build customer rapport. Efficient and accurate to meet deadlines and exceed customer expectations.
Accomplished delivery professional with great people and problem-solving abilities. Maintains impeccable appearance and vehicle for fast, professional deliveries. Manages time expertly and goes above and beyond to exceed expectations. Focused [Job Title] successful at handling continuous work. Meets tight schedule demands by planning routes well and anticipating potential roadblocks. Flexes easily with changing assignments, customers and weather. Entry-level Courier with working knowledge of local routes. Calm and focused under pressure. Offers well-developed skillset and proactive demeanor.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Loading and Unloading Materials
Working Independently
GPS Systems
Coordinating Efficient Routes
Valid Driver's License
Package Delivery and Pick-up
Customer Service
Smartphone Usage
Reliable Transportation
Schedule Adherence
Route Planning
Attention to Detail
Logistics and Transportation
Clean Motor Vehicle Report
Clean Driving Record
Relationship Building and Rapport
Problem-Solving
Verbal and Written Communication
Time Sensitive Deliveries
Licensed Driver in [State]
Time Management
People Skills
Planning & Organizing
Relationship Building
Critical Thinking
07/2021 to Current
DOOR DASH
Hoover, AL
Delivery Courier
Walked, rode bicycles or drove vehicles to reach destinations and deliver messages or materials. Complied with local safety and traffic laws when traveling on foot or via bicycle or vehicle. Answered shipment and delivery questions concerning estimated times of arrival. Maintained adherence to stringent delivery deadlines. Checked and secured package loads before deliveries. 01/2019 to 12/2021
BULLEY CREEK BROKERS
Wilsonville, AL
Freight Broker Agent
Checked import and export documentation to determine cargo contents. Juggled shift duties, prioritizing immediate tasks to streamline operations. Estimated freight and postal rates to track shipment costs and weights. Determined shipping methods and prepared bills of lading, invoices and other shipping documents. Prioritized and organized tasks to efficiently accomplish service goals. Assisted with customer requests and answered questions to improve satisfaction. Understood and followed oral and written directions. 10/2016 to 06/2019
HARDEES RESTURAMT
Leeds, AL
General Manager
SUMMARY
SKILLS
EXPERIENCE
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked. Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements. Guided management and supervisory staff to promote smooth operations. Prepared staff work schedules and assigned team members to specific duties. Designed sales and service strategies to improve revenue and retention. Created schedules and monitored payroll to remain within budget. Administered employee discipline through verbal and written warnings. Managed inventory levels and conducted corrective action planning to minimize long-term costs. Forecasted customer demand to set prices or credit terms for goods or services. Mitigated business risks by working closely with staff members and assessing performance. Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
Supervised employees through planning, assignments and direction. Delegated work to staff, setting priorities and goals. Completed thorough opening, closing and shift change functions to maintain operational standards each day. Led employee evaluations with constructive feedback to boost performance. 02/1996 to 05/1998
R LUMBER COMPANY
Edgewater, MD
Delivery Driver
Navigated routes with relevant map programs and GPS systems. Promoted positive customer service by delivering on-time shipments and fully resolving issues. Delivered rush merchandise on tight schedules to meet customer targets. Operated manual and mechanical equipment safely to minimize injury and accident risks. Utilized street maps to plan and determine most efficient routes. Notified customers of delays to decrease calls to support. Obeyed traffic laws and follow established traffic and transportation procedures. Checked shipping papers to determine nature of load and presence of hazardous materials. Loaded and unloaded vehicles at distribution center and delivery address. Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Reported mechanical problems encountered with vehicles to dispatch. Inspected vehicles' condition, supplies and equipment before and after trips Loaded trucks and safely secured merchandise to prevent damage during transportation. Reviewed delivery documents and orders and reported errors to supervisor. Conducted pre-inspections to keep trucks reliable and well-maintained. Inspected vehicle and maintained gas, oil and water levels. Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Verified deliveries against shipping instructions prior to delivering to customers. Transported and safely delivered items to prevent damage or loss. Grouped and routed deliveries according to designated areas to maintain efficient delivery times. Reported delays and accidents to stations using telephones or two-way radios. Kept accurate logs of all deliveries and trips.
Contacted customers prior to delivery to coordinate delivery times. Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents. Processed shipment documents neatly and efficiently for each load. Handled merchandise in accordance with product handling standards. Checked loads against shipping papers to verify contents and identify special handling requirements. Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
ASSOCIATE OF SCIENCE Expected in 08/2026
EDUCATION AND TRAINING
Jefferson State Community College, Birmingham, AL
07/2001
United States Navy, USS FLINT AE32
GED 06/1992
Pell City High School, Pell City, AL
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