Crew Team Data Entry

ADNAN AHMED

Customer Service Specialist

Knowledgeable and dedicated customer service

professional with extensive experience in

Customer Service industry. Solid team player with

outgoing. Positive demeanor and proven skills in

establishing rapport with clients. Motivated to

maintain customer satisfaction and contribute to

company success. Specialize in quality, speed and

process optimization. Articulate, energetic and

results-oriented with exemplary passion for

developing relationships, cultivating partnerships and growing businesses.

Business

Development

Executive

SBT Japan, Karachi

Collaborated with sales and

marketing departments to

support business objectives and

client acquisition

Applied performance data to

evaluate and improve operations

target current business

conditions and forecast needs,

Devised deployed and monitored

processed to boost long-term

business success and increase

profit level 20%

Applied human resources

expertise to optimize hiring,

training and performance.

Set enforced and optimized

internal policies to maintain

efficiency and responsiveness to

demands.

Developed and implemented

high-quality work environment

as measured through employee

satisfaction ratings.

Address

Madina Blessings. Block 10A,

Gulshan-E-Iqbal, Karachi,

Sindh, Pakistan

75300

Phone

0092-336-***-****

E-mail:

*************@*****.***

Personal Information

Age : 43

Marital Status : Married

2020-06

Current

Microsoft office

Strong organizational skills

Active listening Skills

Seasoned in conflict resolution

Telephone Inquiries Specialist

Sharp Problem Solver

Energetic Work Attitude

Customer service expert

Conflict Resolution

Certified CPR and First Aid

Microsoft Windows 95, 98,

2000, ME, XP, SEVEN, Ten.

Freelance data Entry

Karachi Sindh

Entered numerical dada into database

with speed and accuracy.

Added documents to file records and

created new records to support

Filing needs.

Obtained scanned records and uploaded

into database.

Sole Proprietor

Zeal Imperial Karachi

Handle clients Manage Hiring and finance

for smooth operations or business.

Reduced inventory and monthly team labor

hour by strategically updating process and

reorganize operational workflow.

Evaluated employee skills and knowledge

regularly, providing hand-0 –on training and

monitoring to individual with lagging

skills.

Applied performance data to evaluate and

improve opertions target current business

conditions and forecast needs.

Devised deployed and monitoired process to

boost long-term business success and

increase profit levels 20%

Applied human resources expertise to

optimize hiring training and performance.

Set enforce and optimize internal policies to

maintain efficency and responsitvess to

demands

Developed and implemented high-quality

work environment as me

Production Supervisor

TRIBE CONSULTING PVT LTD,

KARACHI SINDH

Joined as a on call Customer Support Specialist and in 2 years time was promoted to Team lead and then in 1 years’ time got promoted to

Lead Supervisor.

Minimized resource and time losses by

addressing employee or production issue

directly and implementing timely solutions

Reduced inventory and monthly team labour

hours by strategically updating processes

and reorganizing operational workflows.

2018-02

2019-10

2019-10

2020-06

2014-09

2018-02

Arabic

Consultant

English

Managing

Problem Solver

Urdu

Evaluated employee skills and knowledge

regularly, providing hand-on training and

mentoring to individual with lagging skills.

Boosted production throughput and quality by

revamping procedures and monitoring to

strategies .

aintained clean and well-organized

production area to avoid violations or

unnecessary work delays due to hazards or

inefficient layouts.

Reworked positions and workflow based on

individual abilities aand production targets.

Set and revised production schedules to

meet changing demands.

Kept accurate and detailed records of

personnel progress and productivity.

Set, enforced and optimized internal

policies to maintain efficiency and

responsiveness to demands.

Collaborated with sales and marketing

departments to support business

objectives and client acquisition.

Created strategic and tactical sales initiatives for forward planning to meet key objectives.

Delivered campaigns to solidify new client

opportunities and generate new business.

Developed short-term and long-term sales

objectives and strategic plans to meet market

needs.

Identified and pursued valuable business

opportunities to generate new company

revenue and improve bottom line profit.

Business Development Executive

SBT JAPAN KARACHI,SINDH

Collaborated with sales and marketing

departments to support business objectives

and client acquisition.

Created strategic and tactical sales initiatives for forward planning to meet key objectives.

Delivered campaigns to solidify new client

opportunities and generate new business.

Developed short-term and long-term sales

objectives and strategic plans to meet market

needs.

Identified and pursued valuable business

opportunities to generate new company

revenue and improve bottom line profit.

Cabin Crew

AIR INDUS KARACHI SINDH

Conducted complete and accurate audits of

aircraft following cleaning and sanitization

procedures.

Cleaned and serviced aircraft interiors including cabin, galleys and lavatories.

Oversaw maintenance of all required equipment

and sent it out for required services.

2012-02

2012-06

2012-09

2014-09

Reviewed, handled, assembled and removed

passenger cabin furnishings to check cleaning

quality.

Stocked cabin with all necessary supplies,

including safety guides, airsick bags and cleaning products after every flight.

Cross-trained shift staff in various tasks by

rotating assignments on frequent basis.

Cross-trained shift staff in various

tasks by rotating assignments on

frequent basis.

Owner

SELF EMPLOYED AL QUSAIS DUBAI

Ran own Business of Real Estate Consultant.

Recruited, hired and trained initial personnel,

working to establish key internal functions and

outline scope of positions for new organization.

Managed day-to-day business operations,

including accounting, finance, HR, marketing and

public relations.

Applied performance data to evaluate and

improve operations, target current business

conditions and forecast needs.

Cabin Crew

Emirates Airlines Dubai UAE

Got Promoted in 1 Year to Senior Cabin Crew

member and was given the responsibility to

Handle Business Class Passengers.

Got Promoted Senior First Class Cabin Crew and

was then Responsible for Handling High Profile

Passengers Traveling in First Class Section.

In Six months time again got promoted to Senior

Flight Steward and was then given the

responsibility of Managing the Whole Aircraft.

Maintained excellent attendance record,

consistently arriving to work on time.

Led the cabin crew team in delivery of safety and security of the aircraft project, resulting in timely operation of flights.

Resolved conflicts and negotiated mutually

beneficial agreements between parties.

Managed quality assurance program, including

on-site evaluations and customer surveys.

Conducted complete and accurate audits of

aircraft following cleaning and sanitization

procedures.

Cleaned and serviced aircraft interiors including cabin, galleys and lavatories.

Oversaw maintenance of all required equipment

and sent it out for required services.

2006-06

2011-11

1999-06

2006-06

Reviewed, handled, assembled and removed

passenger cabin furnishings to check cleaning

quality.

Stocked cabin with all necessary supplies,

including safety guides, airsick bags and cleaning products after every flight.

Cross-trained shift staff in various tasks by

rotating assignments on frequent basis.

Checked whether personnel were in proper

uniforms and utilizing safety equipment,

including vests and earplugs.

Enforced lost and found procedures for any

items inadvertently left behind by travelers.

Followed company regulations and

rules to promote safe environment

for travelers and employees.

Reassured and comforted passengers

during turbulent flights and

unavoidable delays.

Operated in compliance with all

airline and federal aviation

regulations for complete compliance

with safety and security procedures.

Clearly explained and demonstrated

safety and emergency procedures to

passengers prior to takeoff.

Maximized storage space by directing

passengers in correct ways of stow

luggage in overhead compartments

and under seats.

Sales and Designer

More Furniture Ideas Subhan Kuwait

Clearly communicated design revisions to all

members of Interior design team.

Computer Sketched artistic and fresh designs

for consideration.

Sales Personnel

Land Mark Departmental Store

Fahaheel Kuwait

Trained and developed new sales

team associates in products, selling

techniques and company procedures.

Organized racks and shelves to

maintain store visual appeal, engage

customers and promote specific

merchandise.

Worked alongside retail

representatives to boost sales by

enhancing product presentations.

1998-06

1999-06

1998-03

1998-06

Sales Personnel

Al Wissal Gift And Novelty Shop

Fahaheel Kuwait

Maintained records related to sales,

returns and inventory availability.

Analysed and properly processed

product returns, assisting customers

with finding alternative merchandise

to meet needs.

Maintained organized, presentable

merchandise to drive continuous

sales.

Implemented up-selling strategies,

encompassing recommendation of

accessories and complementary

purchases.

Bachelor of Art English

UNIVERSITY OF SINDH JAMSHORO,

JAMSHORO, SINDH

College Kali More, Hyderabad

AWARDS AND HONOURS,

Employee of the Month (Tribe Consulting

PVT., Ltd.)

Quality Guru (Tribe Consulting PVT., Ltd.),

Mabrook Award (Emirates Airlines)

1996-09

1998-03

1999-05

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