Sales Associate Service Representative

Widna Casandra Ferguson

**** ******** *** **, *******, TX, 77095 832-***-**** adwhsz@r.postjobfree.com

Education

BACHELOR OF SCIENCE AUGUST 8, 2020 PRAIRIE VIEW A&M UNIVERSITY

Major: Health

HIGH SCHOOL DIPLOMA JUNE 1, 2011 MEMORIAL HIGH SCHOOL

Skills & Abilities

SALES

Great customer service

Goal orientated

Hard worker

CPR&FIRST AID CERTIFIED

Experienced in Microsoft Office

65 WPM

COMMUNICATION

Adherent to customers’ needs

Great listening Skills

LEADERSHIP

Youth Director

Peer Trainer/mentor

Floor team leader

Child watch Lead

Manager

Experience

SALES ASSOCIATE LANE BRYANT MARCH 10, 2014-FEBRUARY 12, 2016

Clothing store sales associate who provided excellent customer relations. Offered customers advice regarding fashion and fit.

Promoted weekly deals, as well as becoming official Lane Bryant members. Verified merchandise in shipments.

Unpacked shipments and put out all new merchandise by specific design. Handled cash and debit/credit purchases. In doing all of this, we maintained top sales in the area for this company.

Accommodate to the costumers needs, while meeting company goals in short style, savvy, service.

Managed the front desk and answered phone calls.

SALES ASSOCIATE ANN TAYLOR DECEMBER 16, 2013-MARCH 6, 2014

Shipment worker while meeting the company’s expectations of giving excellent customer service.

Helped customers select products that best fit their personal needs.

* Answered customers' questions and addressed problems and complaints in person and via phone.

* Maintained visually appealing and effective displays for the entire store.

* Exceeded personal sales goals

* Educated customers on product and service offerings.

* Offered exceptional customer service to differentiate and promote the company brand.

* Consulted with customers on the latest styles and trends.

* Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.

CASHIER/ CUSTOMER SERVICE REPRESENTATIVE WALMART AUGUST 6, 2012-DECEMBER 20, 2012

Casher and Costumer Service Associate

Answered product questions with up-to-date knowledge of sales and store promotions.

Helped customers find products they were looking for.

Cleaned department.

Put up returns.

Handled return and exchanges along with money orders and transactions

CASHIER TACO BELL JUNE 2009-MAY 2011

Made necessary steps to meet customer needs and effectively resolve food service issues. I have served food to customers at windows counters and tables.

Operated the drive-through window and sales register quickly and efficiently.

Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.

Reported to each shift on time and ready to work.

Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.

Casher and lobby Maintenance. Worked hands on with food preparations

SALES ASSOCIATE VANS SEPTEMBER 2015-FEBRUARY 2015

Meeting customer service requirement within the company. Implemented Vans S.K.A.T.E.R method while keeping a tidy store.

Computed sales prices, total purchases and processed payments Described merchandise and explain operation of merchandise to customers.

Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.

Placed special orders and called other stores to find desired items.

Recommended merchandise based on customer needs.

Operated a cash register to process cash, check and credit card transactions.

Guided customers in choosing items that reflected personal style and shape.

Administered all point of sale opening and closing procedures.

Nanny/Babysitter JANUARY 2012-DECEMBER 2018

Watched and took care of children

Handled Pick-ups and Drop-offs

Light meal prep

CPR and First Aid Certified

INFANT TEACHER: PHOENIX CHILDREN’S ACADEMY: SEPTEMBER 26, 2016-June 2017

Supervised children (2 months-4yrs.) enrolled in childcare and familiarized with each individual child’s meal plans, eating habits, and food allergies as needed.

Upheld safety standards, including CPR certification.

Provided consistent instruction to achieve the goals of the curriculum and daily lesson plan.

TEAM MEMBER TYPHOON TEXAS WATERPARK-JUNE 2018-SEPTEMBER 2018

Resolved customer issues by interacting with different departments which lead to customer satisfaction

Promptly responded to general inquiries from members, staff and clients.

CHILDWATCH LEAD COUNSELOR LANGHAM CREEK FAMILY YMCA OCTOBER 15, 2018- February 23, 2020

Supervised children and staff and had various activities for them.

Work with children of 6 weeks old to 12 years of age.

Introducing and reinforcing early childhood development skill set including social development, language, and vocabulary.

Register new families

Input data into the system and making sure everything runs smoothly on a day-to-day basis.

DATA ANALYST/OFFICE ASSISTANT JIANNA TRUCKING LLC JANUARY 2017- JANUARY 2018/ 2020 – MARCH 2023

Input data into computer system

File paperwork accordingly

Fill out packages

Answer the phone

Payroll

PROGRAM MANAGER COMMUNITY PROGRAMS/CLUB REWIND AUGUST 26, 2019-MAY 29, 2020

Supervise operations of the Club Rewind program at assigned campus.

Train, coach, and direct employees to ensure quality programming.

Regularly engage with participants and program employees during program hours.

Serve as a program ambassador to promote the program within the district, school, and community.

Contact this candidate