Anthony F. Mancuso

** ******** *******

Denville, NJ 07834

HM: 973-***-****

Cell: 973-***-****

EMAIL: adwhrz@r.postjobfree.com

SUMMARY: Professional Quality Executive; with 30+ years of progressively responsible experience with a diversified skill set that includes project management and customer service, working with all stakeholders on a global basis to ensure product quality for our end users. I have built Quality programs and have managed a wide range of government standards, Military-Standards, SOPs, GMPs, and ISO, AS9100. I am a certified Six Sigma-Certified Green Belt.

Falstrom Company

July 2021 -Present

Director of Quality

JOB RESPONSIBILITIES:

Managing Quality, Shipping and Receiving.

Scheduling and directing the work of all inspectors on all shifts.

Manage Quality functions across fabrication and machining.

Oversee quality program including ISO Certification and customer quality requirements for

welding, machining, finishing and assembly.

Set quality objectives and ensure that employees follow established procedures and processes.

Interpret quality requirements and provide direction to employees regarding compliance.

Monitor and implement lean initiatives across the organization.

Develop and drive continuous improvement in all manufacturing functions.

Support and schedule training as required to maintain employee certifications.

Interface with customer and suppliers on all quality functions working as a representative of the

company.

Approve product for shipment and presentation to customer and Government source inspection.

Administer ISO 9001 program as Management Representative.

40 years of experience in a quality function with knowledge of machining,

welding, finishing and assembly.

knowledge of sheet metal, plate, bars, angles and forgings.

Knowledge of weld procedures and welder workmanship.

Oversee all electro-mechanical assembly.

The VMC Group, November 2014 – July 2021

Vice President of Quality Audit 2019-July 2021

Vice President of Quality Assurance 2014-2019

Vice President of both Quality and Audits for an OEM world leader in the design and manufacture of vibration mounting isolators, seismic equipment, engineering, and Accreditation services serving companies like, Caterpillar, Boeing, Raytheon, JCI, in Aerospace, Defense, HVAC and Power generation. I am responsible for managing and performing all Quality audits, investigations, and Risk Management; ISO and IBC recertification and supplier audits for certified seismic products, auditing such companies as Caterpillar, Cummins, Kohler, MTU, and Siemens in the US, China, India, Brazil, Italy, Ireland, France and England, Mexico, and Canada, to maintain their product certifications to IBC seismic codes or issuing CAPA’s as needed.

I directed both the Quality and Audits departments. A TQM program designed to ensure continuous product improvement of quality production of products and established standards and customer needs with a focus on maximizing product reliability and minimizing costs at three locations, NJ, Texas, and Puerto Rico. As well as being the Supplier Quality Manager (SQM) for VMC suppliers globally, as SQM I work to ensure suppliers, maintain a compliant quality system by abiding by internal requirements as well as ISO requirements.

Manage inspection personal and activities to assure manufacturing of product and processes conforms to established specifications of the customer or government.

Develop and analyze statistical process control systems to improve quality and reliability of products and manage RISK while directing and investigating, CAPA and MRB, RMA’s and PPAP submissions. Act as Lead Auditor for re-certification audits to ISO 9001:2015 and 17065. Note: VMC is the only ISO certified seismic accreditation service in the world for Seismic certifications.

Responsible for customer satisfaction through Audits, site visits and surveys to ensure suppliers continue to provide components within specifications through First Article Inspections and use of a Sampling plans. Provide objective evidence, procedures, manual etc… are being followed

Responsible to maintain certification(s) (ISO 9000 and others) to enhance our competitive edge in the marketplace

Manage document control system, metrics and Key Performance Indicators through internal audits. Establishing audit schedules, inspection criteria and procedures to retain certifications and identify/address issues. Direct metrology and calibration to ensure accuracy of measurements

traceability to NIST (National Institute of Standards and Technology)

Responsible for training across the entire company with respect to ISO 9000, Lean, cost of quality. Oversee staff development and provide mentoring and training to enhance employee professional development and add value to the company.

Power Rite Products: —3/14 to 11/14

Quality Manager

Power Rite is a metals manufacturer, specializing in Chains, gears, pulleys, shafts, bushing and many other metal products. As Quality Manager I am responsible for development and deployment of a Strategic Quality Plan at the plant level, in China, and overall Quality leadership to the organization, providing support for a Total Quality program to all our stake holders. Responsible for ensuring continuous production of products consistent with established industry standards (i.e.: ISO 9001, IEEE, etc.), government regulations GMP’s, Mil Standards, and customer requirements. This position has both strategic and tactical elements, and the ability to juggle multiple priorities in a high energy environment for medical devices, Aerospace, Defense, consumer products. In a nutshell, manage a worldwide Quality department.

•Develop and analyze statistical data, (SPC) and product/process specifications to determine present standards and establish proposed quality and reliability requirements for the finished product

•Provide Quality interface and expertise between operations and its customers to proactively identify or anticipate their needs and expectations and ensure they are understood and satisfied by our suppliers in China.

•Complaint management system (RCA) (MRB) (CAPA) and the corrective/preventive action process related to customer issues, and the coordination of customer visits and audits This is on a global level.

•Provide support to Suppliers this includes the feedback of supplier performance to customers, thru Quality Audit program and CAPA process

• Provide Quality support for continuous improvement program, this is on a global level.

•Implement quality assurance training programs for key personnel in conjunction with other managers of the organization

The following three positions were Contract jobs I accepted while finishing my BS degree in Business management.

Butler Public School District, Substitute Teacher, Butler, NJ 4/013 to 3/14

I taught High school as a long-term sub for an American history and marketing classes.

Quality Specialist; Contract Position, CDI-Siemens Corporate, Princeton NJ, 6/13-7/2013

Performed internal ISO QMS Audit

Cofely Services of Canada; Contract Position through Randstad-

At Newark Airport--11/2011-3/2012

Newark Airport Site Manager, a 24/7 operation, with 75 direct reports; responsible for preventive and corrective maintenance and operations, of Terminal B for Delta. I was proactive in risk assessment of probable equipment failure or operation disturbances also managed all contingency plans. Managed a staff of 30 techs plus administrative Assistant.

Oversaw the maintenance and operation supervisors, ensuring ALL FAA safety rules and regulations in the execution of daily operations were followed.

This was a new start up contract position until manager could relocate from Canada.

Responsible for hiring and organizing maintenance and operation staff

Analyzes problematic systems and manage repair cycles.

Project Manager for all customer implemented projects, (Delta).

Developed a continuous system improvement program.

Makes sure that all employees have received proper training and Tools. Evaluates the need for further or more advanced training.

ATLANTIC DETROIT DIESEL – ALLISON, Lodi, NJ 6 / 2006 – 11/2009

Quality Manager

Developed and implemented a Total Quality System and ISO program. Created process and procedures for monitoring company work activities in Power Generation.

Maintained internal process mapping and lean process controls from sales to delivery.

Managed intermediate personnel, controls over materials supply chain, facilities, services.

Investigated customer complaints regarding quality and corrective action plans. Per ISO

Created/controlled procedures for assuring quality of sub-contractor supplied material, vender audits. Per ISO standards

Planned, promoted and organized training activities related to quality and reliability.

Developed and implemented ISO-9001standards.

ADAM QUALITY SERVICES, Denville, NJ 1995 – 2006

Senior Auditor

A third-party inspection and audit company. Performed quality inspections and audit services to lending institutions, warranty companies and food/consumer product manufacturers, auto. Managed inspection schedules and oversaw completion of services. Served as Quality consultant for Qualex, a division of Kodak and Healthcare Packaging, Gerber’s, Kellogg’s.

Auto – Damage assessments and warranty liability claims.

Toyota’s North Jersey Inspector certified all Toyota dealers in area for compliance to corporate standards. Performed Volvo off lease inspections. Recall repair inspections.

Food – Consumer claims, Project recalls, store audits, packaging errors

Medical Device- Audits/customer complaints and pharmaceutical packaging,

Manufacture of parts, CAPA, to Applicable standards, ISO, GMP’s.

T-FAL CORPORATION, Fairfield, NJ 1992 – 1995

Quality/Project/ Customer Service Manager

Directed all U.S. quality programs and international suppliers related to U.S. manufacturing.

Corporate Quality Program – Designed and implemented in-process quality control procedures for all aspects of U.S manufacturing and coordinated with suppliers globally. Managed all QA/QC/QE issues at multiple locations, worldwide. 100 direct reports.

Standardized international procedures prior to introduction of ISO 9000.

Created TQM and SPC systems to improve communication between all departments including, Marketing, Sales and Manufacturing, OSHA regulations.

Quality Engineering Manager – Managed and educated technical support staff in quality procedures for manufacturing and product repairs and packaging. Worldwide.

Project manager for new Products – Functioned as liaison to Underwriters Laboratories and FDA on new product approvals. Performed packaging drop testing. Pre-approved suppliers.

Management of Customer Service Staff – Oversaw call center with staff of 10. Reviewed customer complaints and liability claims. Dealt with customers, clients, lawyers, Consumer Product Safety Commission and Better Business Bureau.

Oversaw Risk management and Loss prevention programs. CAPA.

Managed all maintenance staff for PM program of OPS equipment.

MICRO-PRODUCTS ENGINEERING CORPORATION, Newark, NJ 1989 – 1992

Director of Quality

Directed all quality departments, in injection molding with Defense, Aerospace and Medical Devices. Ensuring products met all quality requirements. Reviewed customer concerns and evaluated trends in product returns. 50 direct reports.

Quality Standards Manual – Revised manual to comply with all Mil-Stds.

Cost of Quality System – Created TQM, SPC, LEAN & Quality Circle systems to minimize manufacturing costs and lower return rates.

Vendor Audits – Performed Audits for incoming parts from supplier facilities. Per ISO.

Training – Trained both quality and manufacturing personnel. OSHA Rep.

LEAR-SIEGLER AVIONICS CORPORATION, Florham Park, NJ 1986 – 1989

Quality Control Supervisor

Supervised 35 direct report inspectors.

Performing incoming test, in-line, PCP/Wave solder and final inspections.

Monitored statistical processes and controls in manufacturing.

Managed corrective action review board. CAPA.

Managed compliance issues to Mil-Stds.

GRUMMAN AEROSPACE CORPORATION, Great River, NY 1981– 1986

Quality Control Representative

Quality control in-process inspector, Machine shop, Electro-mechanical, Incoming parts, trained on all basic measuring equipment. I was promoted to Customer Compliance Officer managing final product sell-off to both government and commercial customers.

ACTIVITIES:

ASQC—Member from 1987-1997, I received the 1000-member award.

Notary Public #2315366, State of NJ

Substitute Teacher Cert; State of NJ #375949; With NJ Background check.

Elected to Parsippany Troy-Hills Board of Education.

Served as President (2008 – 2011)- Negotiated Union contracts.

EDUCATION:

CENTENARY COLLEGE, Hackettstown, NJ – BS Business Management –with Honors- 2013

ISO 9001:2008 Internal Auditor Training certification

ISO/IEC 17020 certification

ISO 9001:2015 Lead Auditor certification

ISO/IEC 17020:2012 certification

Six Sigma Green Belt

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