Scrum Master

Career Highlights

With over ** years of experience in the IT industry, I have focused on Agile practices such as Scrum, Kanban (using JIRA, DevOps tools) and have become an expert in JIRA and Confluence. I have worked as a Scrum Master for large projects and have experience in complete SDLC and QA Life Cycle, including Delivery, Transition Management, and Delivery Excellence, to name a few. I have rich experiences in managing teams spread across multiple locations with great success in people and process management. I have worked in domains such as Health, Telecom, Banking and Finance, and Networking. I am enthusiastic about taking on challenging opportunities in leadership roles to drive and handle projects in emerging technologies. I have extensive experience in Planning, Implementation, Progress tracking, Monitoring and Reporting, Stakeholder, and Customer Communications

Core Competencies:

Leadership (Scrum & Testing)

Agile methodology- Sprint planning, Scrum management, tacking and monitoring, Kanban Board

Agile techniques like: User Stories, TDD, BDD, Automated Testing

Enterprise Architecture, Service-oriented architecture, Web Services

Service-oriented Integration Architecture, ESB/ Shared Services Appliances Adapters, Enterprise Message broker, MQ, XML.

Tools and Technologies:

Tools for Agile Methodology, Story board, Kanban board, Devops.

MS Excel as many projects related matrix analysis, monitoring, tracking.

Oracle, SQL Server, DB2.

Notepad ++

HP Quality control

Release Management

JIRA, Zephyr, Confluence, Jenkin, Miro

API, Web services, ESB/ Shared Services Appliances Adapters, Enterprise Message broker, MQ

Web Services, REST and SOAP, JSON, XML

GitHub, GitLab, Bitbucket, Bamboo CI Tool

Parasoft SOAtest, XML SPY, SOAP UI, Robot Framework, PyCharm, Selenium (Web Driver)

MQ visual edit, FileZilla FTP, MS Office.

Educational Qualifications:

Bachelor of Engineering

Work Experience

Loblaw’s – Healthcare project (Canada)

Role: Scrum Master

Duration: Sep 2021 – Present

Roles & Responsibilities:

Involved in Program Increment [PI] planning, Facilitates the team’s progress toward team goals.

Assists the team in preparation for PI Planning, Demos, and the Inspect and Adapt

Support PO in their efforts to manage the backlog and guide the team while facilitating a healthy team dynamic concerning priorities and scope.

Assists the team during the PI Planning - Includes: Calculating team Velocity, Capacity, identify dependency/Blocker, Fill the GAPs between Agile teams.

End of each iteration perform Retro and capture the team feedback and implement.

Identifies, documents, and understands project dependencies Identify key stakeholders who participate in project scope definition.

Creating transparency in processes and resolving conflicts.

Data sleight INC- Banking project (Canada)

Role: Scrum Master

Duration: Aug 2019 to Sep 2021

Roles & Responsibilities:

Practice Agile scrum approach as scrum master that reduced the release cycle time by 25%.

Produce Deployment, and Implementation Plans Regular Release Reporting

Communicate release details and schedules to the Business as required. Negotiate, plan, and manage all release activities.

Facilitate Scrum ceremonies - daily scrum, sprint review, and sprint retrospective Facilitate sprint and release planning, demos, and other activities as and when needed.

Ensuring that the Product Owner has clarity on arranging the product backlog to yield maximized value.

Strategic planning, strong Verbal/written communication, organized, and improved agile practices and values which increases the productivity and overall satisfaction.

Overall accountability and end-to-end delivery management for a set of technology related initiatives as defined by our business and portfolio framework.

HCL Tech: BMO- Networking project (Canada)

Role: Associate Consultant

Duration: Jun 2018 to Aug 2019

Roles & Responsibilities:

Contributed in designing and developing workflow as well as pipeline for F5 Automation.

Excellent experience in using CICD tools such as JIRA, Bitbucket, Bamboo, and Ansible.

Extensive hands-on knowledge on JIRA administration.

JIRA administration involving creation and management of project repositories, workflows, custom fields, dashboards, and reports configurations.

Put forward the idea and worked on tracking Network lab requirements in Jira as well as execute them with the help of JIRA Zephyr plugin for which got the client recognition.

Presented ideas clearly to executives/managers, stake holders and engineers on levels of the networking development process.

Continuously provided suggestions, comments to improve DevOps methods in F5 automation networking.

Experience in creating the Bamboo Plan for the End-to-End Flow.

Contributed in designing for the project.

Used and created Ansible Playbooks to setup Continuous Delivery for F5 deployments such as disable/enable pools, Adding Node, Adding virtual IP.

Research, review, analyse, troubleshoot, and documents automation related, tools related, process related.

Collaborated with the engineering team to design, build and support automated processes enabling seamless delivery of the network infrastructure including deployment.

Conduct demos to the clients on work done. Seek feedback from clients and adjust work accordingly

Adhere to existing automation framework, standards, best practices, templates and improve them continuously

Virtusa Polaris: CIBC - Payment projects (Canada)

Role: Lead Consultant

Duration: July 2016 – May 2018

Roles & Responsibilities:

Worked as Lead in test planning, preparation, and execution activities.

Actively involved in End-to-End Test flow for the Payment projects.

Tested WebSphere MQ using java utility Quality of Service (QoS) also analyzed and resolved and helped in rectifying problems associated with MQ.

Hands on experience in Synchronous web services for SOAP and Asynchronous web service for MQ messages.

Great expertise in testing web services via SOAP, REST.

Prepared test scripts and test suites in Parasoft SOA Test and SOAPUI invoking WSDLs from endpoints for various integrated environments for Testing interfaces and message transmission between various applications.

Developed test automation framework libraries, enhanced, and maintained the internal automation tools.

Worked on functional as well as integration tests on web services.

Interacting with application staff to resolve messaging issues and traces message from origin to destination.

Test deliverables, review, sign-off (e.g. test strategies, plans, schedule, cost estimates, test cases, dashboards, defect logs, test phase closure reports).

Chairs daily defect status calls to ensure prompt, thorough documenting, tracking, testing. report on test planning, execution, defects to project team using standard test quality metrics.

Participates in reviews of test artifacts, ensure they meet standards and requirements, and are stored in the project site.

Participates in gate reviews, testing activities and artifacts, ensure they adhere to gating criteria.

Tech Mahindra: The Bank of Nova Scotia - Mobile Application testing projects (Canada)

Role: Test Analyst

Duration: August 2015 – July 2016

Roles & Responsibilities:

Act as a QA representative on Mobile Application testing project.

Analyze project or requirement documents to identify test requirements.

Hands on testing the web services and functionality testing.

Design, create and maintain web services tests in Soap UI for Mobile application.

Performed manual and automated test procedures for functional testing of Web services using SoapUI.

Tested webservices, XML, WSDL using tool. Modified end points when worked on different servers.

Tested Webservices by providing required input data to request XML and validated response XML

Validated Webservices request and response xml.

Extensively used FTP tools for copying files across servers.

Created and documented test cases and test scenarios in HPALM.

Tested the Interface files. Interface testing includes File Format, Location – Source as well as Destination verification using FTP.

Worked closely with the web development team to ensure quality deliverables.

Uploading applications to handsets using X-Code and Hockey App - configuration. App can be accessed on Mobile, Mobile browser and web browser.

Involved in Unit Testing, performed UI/compatibility testing, Usability testing, Functional, Adhoc, Exploratory testing, regression, positive and negative testing, Integration, functional, regression testing.

Involved in Production Plogs Testing cycle.

Tech Mahindra: British Telecom – Telecom Projects (India)

Role: Test Lead

Duration: July 2012 – August 2015

Roles & Responsibilities:

Act as a senior QA.

Participate in release meetings for maintenance and development projects ensuring all platform requirements are met

Analyze project or requirement documents to identify test requirements

Walkthrough the QA Test Cases and the QA Test Plan with the project team prior to execution Execute test cases

Test case/script Preparation based on Functional Requirement & Execution.

Experience in developing end to end automation using Selenium WebDriver/IDE.

Performed GUI, Functional and Regression testing by automated using Selenium.

Identified GUI elements and perfect with different Selenium locators like ID, Link Text, Name, Partial Link Text, XPath to create the scripts of Automation.

Configured Maven for JAVA automation projects and developed Maven project object model (POM).

Created Selenium web-driver automation scripts using Python to validate functionality.

Involved as core and active SCRUM team member in different SCRUM activities like Story testing estimation.

Developed Selenium Synchronization using Conditional Implicit and Explicit waits and Unconditional Wait conditions.

Involved in Integration Testing, Component Testing and Regression testing of various systems

Involved in test case peer reviews and document reviews.

Involved in defect reporting and defect tracking and Sending Weekly Defect Report.

Conducting DP (Defect Prevention) activity.

Performed backend testing of application using SQL, writing queries to confirm correctness of data entered via UI, and data manipulation.

XML consumption process as well as rectification. (L2C as well as T2R process)

JIRA administrator (Version creation, release notes creation, defect tracking)

Zensar: CISCO – Networking projects (India)

Role: Test Engineer

Duration: Jul 2009 - Jul 2012

Roles & Responsibilities:

Leading team of software engineers who are responsible for Development, System testing & chain testing.

Understanding and analyzing the HLD. Discuss with onsite Business Analysts.

Analysis of Functional requirements, Detail design, Test plan, Test case, Test results.

Follow up of the milestones as per the quality processes.

Review of the Test cases & Test Results.

QTP script modifications & enhancements.

JIRA administrator for each Version creation,

release notes creation through JIRA as well as defect tracking, story tracking in JIRA.

Engage in requirements meetings with members of the business, BAs, SMEs, and stakeholders to understand and document requirements.

Functionally test solutions to ensure individual requirements have been met. Coordinate and support the testing and implementation of solutions.

Receives moderate of level instruction on daily work tasks and detailed instructions on new assignments

Quinnox: HSBC- Corporate Banking – Interest Calculation and Billing project. (India)

Role: Consultant

Duration: Feb 2007 - Jul 2009

Roles & Responsibilities:

Understanding the functionality & Project Flow according to the requirements of the client.

Presentation on GLE & Presentation on Feed Processing in SIT (System Integration Testing).

Test Data Creation.

Product Testing, System Testing.

Test case Execution Related to Product Testing & System Integration Testing

Defect Reporting, Defect Retesting, Mapping in QC.

Test Case Writing for new functionalities like IEF (Interest Enhancement Facility), Online Reports etc.

Writing the Scenario's for GBS Testing new Functionality (Global Billing System).

Defect Mapping, Requirements Mapping In QC.

Template Creation, Template Verification.

Preparing the Plan for Retesting the Defects.

Prepared the Reference Document on Auto Trigger Functionality.

Prepared the Regression Plan as well as regression Test data.

Hands experience on Test management and defining UAT / SIT test strategy.

Involved in Report generation for both Internal and External (Client) purposes, maintaining RTM (Requirement traceability Matrix), preparation of Templates for finding out of the Test team progress, Status reports.

BOSS IT Pvt. Ltd: Local Retailer (India)

Role: Software Engineer

Duration: Dec 2005 - Feb 2007

Roles & Responsibilities:

Preparing test cases and test data

Contributes to the identification, management, and closure of system defects

Documents all problems/ issues and work to resolve them

Reports progress on problem resolution to QA Lead

Creates improvements for current procedures

Analyzes and solves problems that are low & Medium complexity.

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