Project Manager Scrum Master

JWAN KHISRO, Ph.D.

Bristow, VA • 703-***-**** • **********@*****.*** •

linkedin.com/in/jwan-khisro-b2397067/

PROJECT MANAGER

QUALITATIVE RESEARCH • DATA GOVERNANCE SOLUTIONS • DIGITAL TRANSFORMATION STRATEGIES • DATA GATHERING AND ANALYSIS

Expertise in managing and coordinating academic and industrial projects and operating business processes while utilizing best practices of agile and waterfall methodologies. Detail-oriented Project Manager with extensive experience in combining complex assignments, streamlining processes, enhancing project development and execution proficiency. Possesses a strong ability to quickly grasp new concepts and apply them for improved outcomes. Highly organized and skilled in oral and written communication and able to facilitate multi-relation collaboration using appropriate process, tools, and techniques. An expert in gathering and analyzing data compiling reports and providing valuable recommendations. Core Competencies:

Public Policy Project Management Agile and Waterfall Methodologies Scrum Master Patient-centered healthcare Research Data Governance Frameworks Governance Operating Models Risk Management Relationship Development Operational improvement Trend Analysis Digital Transformation Strategies Organizational Ambidexterity Gathering, analyzing and reporting Strategic Recommendations Data Domain Decomposition Enterprise Business Glossary Playbook Documentation Customer Communication Supervision PROFESSIONAL EXPERIENCE

SWEDISH AMERICAN CHAMBERS OF COMMERCE (SACC), Washington, DC 2023- Present Project Manager

Oversee all aspects of the collaboration project between SACC-USA and Swedish universities, including project planning, budget management and progress tracking.

• Manage a 3-year collaboration project between SACC-USA and 13 Swedish universities.

• Drive funding research application.

• Formulate change management strategies by coordinating with the team members to achieve a defined outcome.

• Develop and maintain strong relationships with keys stakeholders, including project sponsors and university partners.

• Review project documents such as stakeholder group minutes, presentations, reports for the steering committee and working groups to ensure accurate and comprehensive documentation.

• Develop and propose strategic actions to redirect activities toward research recruitment and knowledge exchange.

• Provide support to project management interns with their assigned functions.

• Collaborate with team members to ensure successful implementation of proposed actions.

• Monitor progress and make necessary adjustments to ensure objectives are met.

• Conduct project assessment to provide status updates to stakeholders.

• Develop reports, Excel spreadsheets, PowerPoints presentations for cross functional teams.

• Coordinate project schedules and facilitated project meetings, proactively identifying, and resolving issues as they arose.

• Utilize Kanban as an effective method for conducting weekly meetings. JWAN KHISRO **********@*****.*** 703-***-****

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INFOR, New York 2022-2023

Data Governance Associate

• Designed and executed a comprehensive data governance framework and operating model that aligned with the client’s data objective.

• Worked with cross-functional teams to align business processes and projects with company goals

• Developed a data domain decomposition plan and managed the enterprise business glossary and playback documentation.

• Executed change management strategies to support strategic goals for the client.

• Ensured regulatory compliance by gathering, assessing, reviewing, and generating data.

• Implemented a data governance operating model, enabling enterprise focus on data and data services capabilities to support decision-making.

• Created a step-by-step documentation process for introducing additional data, domains, processes, and stakeholders to the company.

• Established an end-to-end process and data quality framework for assessing decisions, ensuring data suitability for its intended purpose.

• Improving risk intelligence and strengthening decision making and business strategy. UNIVERSITY OF GOTHENBURG, Department of Applied It, Informatics Division, Sweden PhD Candidate 2019 - 2022

• Completed a Doctor of Philosophy degree while teaching bachelor’s and master’s level courses, including Architectural Design, Change Management, Business Change, Innovation, Strategic Planning, and Implementation.

• Published six scientific articles.

• Successfully led a municipality’s digital transformation process to national recognition, leveraging academic publications, reports, workshops, and presentations in both online and fac-to-face meetings.

• Synthesized five published scientific articles to identify three constraints to digital transformation in the public sector of Sweden.

• Responsible for writing academic publications and creating white papers for easy consumption within the public sector.

• Reports was published have had a direct impact on the sector, resulting in a concrete action in municipalities, agencies, and healthcare regions in Sweden.

MID SWEDEN UNIVERSITY, Department of Information System and Technology, Sweden PhD Candidate 2016 - 2019

• Published Three scientific articles and delivered lectures for bachelor’s and master’s level courses, including Archives and Information Science and Sustainable Architecture.

• Conducted research on enterprise interoperability, identify key success factors from information and business process perspectives.

• Analyzed a centralized information model, considering time and data quality requirements, and identified opportunities for developing services.

• Evaluated customer needs and benefits in the Scandinavian electricity market.

• Utilized various data collection methods such as interviews, workshops and document analysis and discussed finding with both internal and external stakeholders. University of Gothenburg and Mid Sweden University Lecturer 2014 - 2022

Taught face-to-face and online in the following levels and curses:

• Master level:

Archives and Information Science, Sustainable Architecture Archives and Information Science (B), Records Interoperability over Time Architectural Design

Change Management

Business Change and Innovation

Strategic Planning and Implementation

• Bachelor level:

Archives and Information Science (A), Document Management Archives and Information Science (B), Classification and tools for information management Bachelor's thesis in Informatics

EDUCATION

Doctor of Philosophy (Ph.D.) in Informatics 2022

Master of Science (MS) in Informatics

University of Gothenburg, Sweden

Bachelor of Science (BS) in Management Information System Philadelphia University, Jordan

Completed Project Management Professional (PMP) certification course 2023 LANGUAGE

English, Swedish, Arabic.

PUBLICATIONS

Magnusson, J., Nilsson, A., Lindroth, T., Khisro, J., Norling, K. 2022 Rhizomatic Strategizing in Digital Transformation: A Clinical Field Study. Annual Hawaii International Conference on System Sciences. Khisro, J., 2021, Strategizing Digital Transformation: A Clinical Inquiry into a Swedish Public Sector Organization. Americas Conference of Information Systems AMCIS 2021. https://aisel.aisnet.org/amcis2021/org_transform/org_transform/7/ Khisro, J., Lindroth, T., Magnusson, J., 2021. Mechanisms of Constraint: A Clinical Inquiry of Digital Infrastructuring in Municipalities Transforming Government: People, Process and Policy. JWAN KHISRO **********@*****.*** 703-***-****

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Khisro, J., 2020, August. Utilizing an Investment Instrument for Digital Transformation: A Case Study of a Large Swedish Municipality. In International Conference on Electronic Government (pp. 71-81). Springer, Cham. Magnusson, Johan, Khisro, Jwan & Melin, Ulf, 2020. A Pathology of Public Sector IT Governance: How IT Governance Configuration Counteracts Ambidexterity, pp.IFIP EGOV-CeDEM-EPart 2020 Conference Proceedings, 2020. Magnusson, Johan; Khisro, Jwan; Björses, Max; Ivarsson, Aleksander. Closeness and Distance: Configurational practices for digital ambidexterity in the public sector. Transforming Government: People, Process And Policy, 2020, pp. Transforming Government: People, Process And Policy, 2020. Khisro and Persson-Slumpi (2019) Identifying Traces of Boundary Object Properties in Data Hub Development Narratives: Two Cases from Scandinavian Electricity Market. Twenty-fifth Americas Conference on Information Systems, Cancun, 2019. https://amcis2019.aisconferences.org/submissions/call-for-papers/. Khisro (2019) The relation between interoperability and data quality concepts: A study of data hub development in Swedish electricity market collaborations. International Journal of Public Information Systems. http://www.ijpis.net/ojs/index.php/IJPIS.

Khisro and Sundberg (2018): Enterprise interoperability development in multi relation collaborations: Success factors from the Danish electricity market, Enterprise Information Systems, DOI: 10.1080/17517575.2018.1528633 Khisro, Bergenstjerna and Pessi (2015). Illustrating what alignment dimensions must be addressed to advance Person- centred Healthcare. In Proceedings of 9th European Conference on IS Management and Evaluation. http://academic-conferences.org/ecime/ecime2015/ecime15-timetable.htm Khisro, Bergenstjerna and Pessi (2015). How could Management of Patient-centred Healthcare Align with IS/IT Development? Short paper presented at The 5th international workshop on Infrastructures for healthcare (IHC): Patient- centred Care and Patient-generated Data.

https://infrahealth2015.fbk.eu/sites/infrahealth2015.fbk.eu/files/Infrahealth2015_Khisro,%20Bergenstjerna,%20Pess i.pdf

Khisro, Bergenstjerna, Magoulas and Pessi (2014). Patient-Centered Healthcare: Stakeholder Views of Cloud Computing on Information Sharing and Communication. In Proceedings of 8th European Conference on IS Management and Evaluation. http://gup.ub.gu.se/publication/206664

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