Customer Service, Office Management, Conference Organizer
Resume:
Juliette Mannie
Snellville, GA, 30039
Email: *******@*****.***
Phone: 678-***-****
Summary
I have years of experience in Administration, customer service, travel, Office management, multitasking, time management, problem solving and Conference Organizing. Adept at working effectively unsupervised and quickly mastering new skills. Experience
Independent Consultant – International Logistics Conference Organizer 1/2011 – 12/2018
• Organize and plan the African Field Epidemiology Network (AFENET) conference held biennially in countries that are affiliate members of the organization.
• Coordinate and attend site visits to select the vendors, negotiate cost and services that can accommodate over 600 participants, visit hotels, conference sites, tour companies, transportation companies and conventions centers.
Centers for Disease Control and Prevention (CDC) – May 2000 – December, 2011 Management & Program Analyst
• Provided managerial, operation and administrative support. Monitor activities, expenditures and timelines and troubleshoot problems at all levels of operation. I scheduled meetings and set appointments. I handled travel arrangements, set-up power point presentations, handled all domestic conferences and workshops, incoming correspondence, reports, and emails for the director and the division. Amtrak – National Railroad Passenger Service – 9/2/1980 – 5/7/1999 Customer Relations Representative
• Worked with management and over 200 sales agents to train, troubleshoot difficult problems pertaining to Amtrak’s policy and procedures. I handled difficult reservations, processed irate customers complaints, handle derailment situations. skills
Conference Organizer domestic and International
Problem solver
Verbal and written communication
Microsoft applications
Office management
Travel, event planning and scheduling
Education
Simeon High School
Prairie State Collage
Harrington Institute of Interior Design
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