313-***-**** • adwhmy@r.postjobfree.com
Kendra R. Long
Qualifications/Highlights
Seasoned property manager with over 18 years of progressive experience in various facets of property management
Exceptional team building skills with great marketing and training skills
Strong client orientation with emphasis on building satisfaction and retention
Extensive sales experience, having led several leasing teams to routinely meet and exceed aggressive objectives
Maintain vendor W-9’s and certificates of insurance
Sound working knowledge of various automated software packages; particularly all components of MS Office, including Word and Excel
Experience with QuickBooks and Yardi accounting applications
Volunteer work ethics and familiarity with non-profit organizations
Experience
January 2013-Present The Summit Community Luxury Apartments Friedman Management
Assistant Community Manager
Maintained an average shopping report benchmark of 98%
Inspect all units with maintenance after move outs for damages and charges
Responsible for daily operations and walk through of property.
Developed and executed marketing and outreach to build brand identity for the property
Reviewed and updated advertising
Evaluated employee performance
Processed rental payments
Executed on-site accounting functions; including 100% rent collection, small balance collection, timely security deposit processing
Coded and approved all vendor invoices for payments
Inspected property for liability hazards and site violations: audited lease files consistent with policy
November 2009 –August 2012 Lincoln At Ivy Hills Apartments/Lincoln Property Company
Assistant Business Manager
$7.7 MM takeover acquisition (2009) – 351 apartment homes; built in 1974, rents up to $735.00
Reconciling property account accurately; complete all accounting functions including 95.5% rent collection in a declining economy
Reconcile resident’s accounts and security deposit refunds promptly and pre-close AME (Month End Reports to Owners)
Inspect property for liability hazards and site violations; audit lease files consistent with policy
Assist with personnel training and development of new team members – dedicated to ensuring client-focused operation
Responsible for developing and executing marketing and outreach programs to create and maintain a positive identity for property to generate quality traffic
August 2005 – April 2008- Lofts Of Woodward Center/Farbman Group
Property Manager
Responsible for daily operations of walk through of property and processing rental payments
Developed and executed marketing and outreach to build brand identity for the property
Reviewed and updated advertising
Evaluated employee performance
Processed rental payments
Leasing notices to vacate maintaining occupancy at 95%
Coded and approved all vendor invoices for payments
Employee training
All phases of resident retention and planned all resident meet and greet functions
Education
Expected December 2020- Bachelor’s Degree