EXECUTIVE OVERVIEW

·EXPERIENCED Senior Network Administrator in heterogeneous enterprise environments

·ABLE to quickly determine, and accurately interpret client requests

·EXPERT in developing corporate systems, standards and implementation plans

·SKILLED in integrating new technology and mastering the full range of its attributes

·CAPABLE of managing numerous projects, systems and staff

·OUTSTANDING organizational and interpersonal, technical writing and presentation skills

·BACKGROUND Includes 20+ years of hands on technical experience with internetworking

SUMMARY

I have been involved in computers and all types of electronics for the better part of 20 years. With extensive hardware and software experience with Personal Computers and Servers since 1983, I have been a prolific system administrator with a strong hardware, PC database, data communications and networking background. My areas of specialization include PC LAN/WAN installation and support for Microsoft Windows Desktop, Microsoft Windows Server and many Network Operating Systems. I have the ability to install all PC hardware/OS/software and diagnose problems. Customer service, systems integration and delivering training are additional background experiences of mine. With a well-rounded knowledge of all phases of system design, development and deployment, I have the capability of delivering mission critical solutions.

SKILLS SUMMARY

Microsoft Exchange all versions, Microsoft Office all versions, Microsoft Servers, SQL Server Hewlett Packard Printers Adobe PageMaker, Adobe PhotoShop Macintosh & IBM TCPIP, SNMP, Network Administration, Quicken, MS DOS PC Anywhere Cisco Routers, Switches, Ethernet, Print servers, Net servers Removable hard drives, Macola accounting Software, SBT accounting software, Lawson accounting software, CadKey Cad Software, Solid Works, A+ Certified Active Directory, Novell, the Mac environment, Retrospect Backup software, Veritas Backup software, Symantec backup software, Gateway, Dell, HP, IBM, Compaq Computers, Symantec Ghost, Norton Antivirus Corporate edition, Computer Associates software.

BUSINESS EXPERIENCE

Environmental Products, Inc.

February 2002 to Present

99 Great Hill Road, Naugatuck, CT. 06770

Senior Network Administrator

Environmental Products (Envipco), manufactures and supports Reverse Vending Machines. A Reverse Vending Machine (RVM) is a device that accepts used (empty) beverage containers and returns money or a receipt to the user (the reverse of the typical vending cycle).

At Envipco my responsibilities include, but are not limited to:

Administrating all of the computers including remote computers Worldwide.

Administrating the network including remote access

Administrating all of the printers

Administrating all of the servers including the remote sites

Administrating Users

Administrating the web page, secure web page and FTP Site

Developing new software and procedures for users

Documenting software and procedures

Marketing

Office Logistics

Purchasing, Building and Installing computers, components, peripherals and printers

Repairing computers, peripherals and printers

Safety Committee

Tech support for just about every operating system and software at every level

Administrating and installing the Telephone systems

At Envipco, I was hired as the Network Administrator.

I took charge of the network and quickly implemented an antivirus program, fixing many Virus problems along the way. I rewired the second floor and much of the first floor then, replaced all the switches and patch cords to speed up the network. After that, I attacked the workstations updating and standardizing all the software and operating systems across the network. I built a new Exchange server for E-Mail and installed an Anti Spam Filter to keep unwanted e-mail out.

The telephone system was in disrepair so, I updated the phone system and replaced the operator console with a computer, keyboard and monitor that looked like a really high tech new system. I also patched the problems that were caused by many years of neglect. I also priced out and installed an new NEC DSX system. Then, a VOIP system from BroadView and then, when they had Trouble, we replaced it with a new system from 8X8… an excellent company.

When I reconfigured the original servers and installed many new servers of varying functions I noticed that the power coming into the server room was sub-standard so, I configured, priced out, purchased, and over-saw the installation of a Large Propane Generator and UPS System for the entire Server room. I also helped install and set up many VM servers using VMWare.

When I arrived at Envipco I noticed many inefficient ink jet printers on people’s desks and some general printers and copiers in areas that were inaccessible to most people. I devised a plan that replaced Most of the Copiers with Copier, Scanner, Printers that were available to everyone. The new copiers were more efficient, more reliable and a lot more cost effective. For an environmental company, we kill many, many trees.

I do all levels of tech support for:

Users, Technicians, External Employees, Remote Offices, Customers & Vendors

I work with software developers to develop and implement a new environment for the Reverse Vending Machines that we manufacture. I build, repair and refurbish new and used equipment for use in the office and field.

I also work with the Engineers that use Solidworks to 3d develop new machines. And helped install a Plasma cutting machine that runs with Autocad.

Stop & Shop Supermarket Companies, Inc.

1385 Hancock Street – Quincy, Mass.

General Merchandise Manager

Essential responsibilities: Assist Store Manager in maximizing sales and profits by providing merchandise direction and operational support to Manager. Assist in sales planning, analyze area of inventory shrink. Negotiate resolutions of sales versus operational issues, follow up on tracking study results of sales. Plan store setups for entire merchandise department. Using planogram, design entire department for merchandising and sales. Inventory entire department and check for shrink loss. Analyze profit and loss reports. Provide training to department staff. Oversee department payroll. Track Seasonal sales. Maintain top notch customer service to all customers.

Bozzutos Retail Technology Systems

February 2000 to January 2002 22 Pine Street Bristol, CT. 06010

Project Manager

At Bozzutos Retail Technology Systems, my responsibilities included, development installation and beta testing of a windows based Point Of Sale system (POS) and integrating a Debit / Credit system over Frame relay. I am responsible for documentation for the end users. I have personally documented over 15 volumes including how to repair the Point Of Sale servers in stores, what to do if your debit /credit system breaks, A guide to the Paradise, Windows 98 Point Of Sale system for end users and how to Build and maintain a Point Of Sale server. I was responsible for designing implementing and overseeing the building and installation of Windows 2000 Servers on a WAN for many retail IGA, DFO and ADAMS Super food stores. I was also project manager for the installation and upgrade of the electronic shelf labels in stores. I was responsible for instituting an offsite backup program. I was also responsible for repair and tech support for over 30 remote sites with over 100 Point of sale unit’s with over 70 servers and over 200 end users. I would use PC anywhere, Remote Control Option and Net meeting. I would also go onsite to repair and install units. I was the webmaster for AdamsSuperfood.com, blackhorsefarms.com, BozzutosRTS.net, deepsmarket.com, EPS-POS.com, ferrarasiga.com-ny, ferrarosmarket.com-nh, littleapplemarket.com, Mbmarket.com, patssupermarket.com, redhookiga.com, tedsiga.com, west-side-market.com, wgmart.com. I setup and maintained the email for all these sites, as well as internal email for BozzutosRTS using Exchange.

Visiting Nurse Services of Connecticut

July 1996 to December 1998 Bridgeport, Torrington, Southbury, Norwalk, Derby, Stratford, CT.

Director of Information Systems

I was the Director of information systems for 6 facilities with over 250 end users. Some of my obligations included transitioning out of the Novell networking system into Windows NT, Building and installing Windows NT servers on the network. I was accountable for managing all of the M.I.S. Personnel and their daily tasks. I hired a help desk person and purchased help desk software that would aid in the daily calls that came in to the MIS call center. I also purchased and oversaw the install of a router system at all the facilities that had an ISDN backup in case the T1 would fail. I designed and put into place a purchasing system that enabled me to track the items that I purchased. I was responsible for various vendors that came in to repair equipment, and set up software and hardware. I was responsible for meeting with the other directors and developers to develop a plan of action regarding the software that the nurses used on the laptops along with the people that transmitted the request for payment to the state. We had to undergo a major software upgrade and many hot fixes to remain in compliance with the government’s payment system which was an on going thing. I was also accountable for the web site redesign and addition of pages. I was responsible for daily administration of Exchange users mailboxes and logins as well as posting files and folders to the public domain on the exchange server for informational purposes. I personally took over the building of a Windows Compaq Windows NT server then, I installed all of the Lawson software on it and made it run. This was tried 3 times before with different people, but failed.

ThermoSpas, Inc.

February 1997 to July 1999 155 East Street Wallingford, CT 06492

Manager of Information Systems

When I arrived at ThermoSpas, the system was DOS based and not Y2K compliant. I personally upgraded every computer in house (150+ machines) to windows 98 including building 4 Windows NT Servers. I built a Microsoft Exchange E-mail system from the ground up and setup users and mailboxes and an Internet connection through a DSL connection. I also installed a Voice mail and Call tracking system for the telephone system. I did considerable research in buying the 5 copiers and various fax machines including a networked color laser copier / printer with a Fiery. I also was responsible for the purchase and install of a second T1 telephone line for additional outgoing long distance phones. I moved the entire phone system including the switch to a new location. I was responsible for installing new phones and connecting them to our Nitsuko Telephone switch, as well as the daily upkeep of the Long distance lines (T1) as well as the interlata and local calls. I was instrumental in the new office construction. I set up the data lines and designed where the analog and digital phone drops were to be installed. I set up an entire computer system for the UPS department. I was also responsible for purchasing and installing a Polycom Videoconferencing machine where we did conferences at least once a month with as many as 4 sites at the same time.

Freelance

1985 – to Present I Produced and design advertising from concept through desktop publishing for print. Various projects such as logos, Brochures, Ad slicks, menus, signs and business cards, newspaper ads, small books and corporate stationary. This also included electronic setup, importing graphics and text, scanning images, manipulating data and images, choosing typography and paper then, dealing with vendors. I was involved in Setting up building and maintaining all of Saint Francis Schools Computers, Including hookup to the Internet

EDUCATION

East Haven High - 1976 Graduate

A+ Certification

Emergency Medical Technician Training Program - Certified

Lawson Software NT Technical Foundations

Lawson Software NT System Administration

Lawson Software NT Database Administration

Computer Associates Training

Novell Certification Training

Act Database Training

Tom Hopkins Sales Training Course

Trod Nossel Recording Studio

Yamaha Sales Training Course

Heritage Complying with HIPAA & Healthcare Info Standards

Sexual Harassment Prevention Training, by Sheldon Myers

PERSONAL

Minister

EMT-Basic Certification National Certification # B1814188

EMT-Basic Certification Connecticut Certification # 008247

CPR & AED Certified September 2006

A + Certification ID # COMP10614954

Repairer of Weighing and Measuring Devices License # RPR.1644

Emergency Medical Technician – Licensed 2007

CPR Certification

East Haven Firefighter Volunteer

In 2000 I received the Hopes Award for outstanding service to Parochial schools

In 1995 I was in charge of the Telecommunication committee for the Special Olympic World Games.

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