Customer Service Technician

JesusLoza

469-***-**** Jesusmanuelloza***gmail.com Dallas, TX 75248

SUMMARY

Dedicated Automotive Technician with 5 years in service and repair. Friendly and upbeat professional enthusiastic about doing the work in an efficient and organized way. Focused on satisfying customers, supporting the team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills.

SKILLS

Vehicle maintenance and repairOperating pneumatic tools

Alignments experienceTire mounting and balancing

All type of vehiclesEngine repair

Gasket replacementsParts ordering and replacement

Able to lift 100 lbs.Engine installations

Coolant flushes

EXPERIENCE

Automotive Service Technician, Toyota of Dallas, September 2019-January 2021 Dallas, TX

Adjusted, repaired or replaced defective automotive parts.

Inspected vehicles to assess damage and strategize repair plans.

Tested vehicles to assess individual components and systems.

Evaluated, repaired and aligned vehicle suspensions.

Pursued frequent opportunities to further enhance maintenance and repair skills.

Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.

Automotive Service Technician, Toyota Of Richardson, April 2018-August 2019

Richardson, TX

Rebuilt components and systems to correct faults and achieve desired performance levels.

Calibrated repaired systems to meet performance specifications outlined by manufacturers.

Adjusted, repaired or replaced defective automotive parts.

Inspected vehicles to assess damage and strategize repair plans.

Pursued frequent opportunities to further enhance maintenance and repair skills.

Evaluated, repaired and aligned vehicle suspensions.

Examined and inspected damaged vehicles, estimating repair costs prior to performing service.

Kept work garage clean, organized and efficient to meet internal and regulatory expectations governing safety.

Arrowhead Stairs & Trimming 13780 Benchmark Dr. Farmers Branch Tx 75234

Installation of hardware in brand new construction homes

Examples: installation of bathroom accessories/ closet rods and bracket support/ door savers/door stoppers/cabinet handles/rekey new keys/company driver all over dfw areas

Start date: june 2022 currently still with company

Automotive Service Technician, Honda cars of rockwall, October 2017-March 2018 Rockwall, TX

Inspected vehicles to assess damage and strategize repair plans.

Answered customer questions and discussed options face-to-face, over the telephone and via email.

Led safety meetings and maintained safe practices throughout the shop.

Learned all aspects of [System] and [System] to complete repairs according to up-to-date specifications and standards.

Developed in-depth understanding of [Type] systems and components to more quickly and efficiently perform repairs.

Evaluated, repaired and aligned vehicle suspensions.

Examined and inspected damaged vehicles, estimating repair costs prior to performing service.

Collaborated with [Job title] to delegate repair duties and maintain customer satisfaction.

Removed, replaced, balanced and rotated new or used tires to maintain on-road safety Kept team in compliance with shop and manufacturer specifications for all repairs and maintenance services.

EDUCATION AND TRAINING

High School Diploma

Jj Pearce High School, Richardson TX September 2012

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