Service Agent Loan Processor

*:**

BBP

* ** * *] o**

Ce) sn UN ny

Seeking a customer service position that presents

the opportunity to utilize my leadership and

extensive office experience.

Epucation

Central High School Completion date: 5/2009

General Education courses

e National Forensic League

e Family, Career and Community Leaders of

America (FCCLA)

Ce valle) g

Ch out)

PennValley College Completion date: 1/2012

baa ALE

Celine rmaarett

EXPERIENCE

Call Center Management 7/2010 - 2/2013

Customer Service Agent & Loan processor

[601 E 63rd st Kansas City, MO]

COP UN im titom ed ited itd

LO eETetr-e-Coee mn eywrieteColey

Setting up payments

(Otero etree Cy

bay

Inside Ventures2/2013 -11/2014

MNS m Aton

e Inbound/Outbound

e Transfer caller to licensed medicare agent.

Integrity 1/2015-4/2019

(Ot Cen onemecmeT ond

e Inbound/outbound

Ce) race Rom Kec eoe emi le tel (cy

oritey

CMe Relient Relea ens eri Kia cone

Titre Reema lees

TrueAccord 11/2019-10/2021

ote renee contd

Ce elle eVect ey

e Collect payments for multiple clients

e Setting up payment plans

e Knowledgeable in various ways to encourage

Oren ele axe iemen asia

Ce Oa unre OMB eT

volume environment.

CPS in mck meyecM all ourlereti tel

CIS oR urea cenel ley

e Able to collect and record important client

Pin orgect teeny

CPi mck tine E-CeCy mcm clam el-(atel

working climates.

e knowledge of computer programs including: Ry

Excel and Microsoft y 2

Contact this candidate