Delvine Ayuk

Lead Scrum Master

Professional Summary

Certified Scrum Master with 10 years of experience in the field of Agile with establishing scrum processes, implementing agile mythology, and collaborating with multiple project teams

Using agile management tools for status reporting and planning, such as Jira and Confluence

Handled MS Project, SharePoint, MS Excel, Jira effectively and frequently communicate project status

Particularly interested in delivering the highest quality software products on time using Agile software development techniques like scrum

Understand Team Foundation Servers (TFS), Customer Relationship Management (CMS), ATDD, BDD and TDD as well

Having excellent skills like Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games

Knowledge in creating and developing Power BI Dashboards

Comprehensive knowledge and cross - functional teams experience in all facets of Software Development Life Cycle (SDLC) with business process models: Waterfall, Scrum, Lean, Kanban and XP methodologies

Presented Dashboards to Higher Management for more Insights using Power BI

Proficient of using such software and tools Google hangouts, WebEx, Zoom, MS Teams and Skype

Hands on experience of using such tools MS Word, Advanced Excel(pivot Tables) and PowerPoint

Organized and facilitated daily scrums, sprint reviews, retrospectives, sprint and release planning, and more

Proficiency in using issue tracking and agile management tools such as Jira, Confluence and Rally to document user stories, conduct sprint planning, track sprint progress and monitor the team's statistics.

Having working experience on Windows and Mac OS environment

Skills

Methodologies

Scrum,, Kanban, SAFe, Lean, SDLC, Waterfall,Crystal and XP

Tools

Tableau, Power BI, Advanced Excel(pivot tables), PowerPoint, Word, Jira

Scrum Master

Confluence and Rally, Version 1

Software

Google hangouts, WebEx, Zoom, MS. Teams and Skype

Others

TFS, CMS, BDD, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games

Operating System

Windows and Mac OS

Education

East Central University 2016 - 2018

Master’s in Business Administration

Certification

Certified Scrum Master (Scrum Alliance)

CSP-SM (Certified Scrum Professional-Scrum Master)-

Certified SAFe Agilist (SAFe 5.1)

KMP Certified

Advanced Scrum Master Certified

Certified Business Intelligence

Experience

Cox Automotive – Remote

Lead Scrum Master(Digital Project centered in web application) ( 09/2022 – Present )

Facilitate Agile process knowledge to all team members at the outset of the project.

Coach Agile Product Owners to drive business value and retain the project vision

Assist Product Owners in writing user stories

Mentor Product Owners to make daily decisions to keep the project in motion and empower them to partner with business stakeholders to make more strategic decisions

Mentor Scrum Masters, who may eventually become coaches themselves

Support Scrum Masters in meeting preparation, including the pre-planning, planning, daily Scrum, and review stages.

Train managers,PO,Development team on the basics of Agile tools, such as Scrum and Kanban

Coach team on having a continuous Improvement mindset.

Coach managers to navigate their role in a dynamic environment through the cultural changes the project may be introducing

Cultivate an Agile mindset in all team members where problems are embraced as welcome opportunities to adapt

Teach/Coach development team on Kanban Metrics such as Cycle time, WIP Limits, Throughput, Work Aging Items using Actionable Agile

Ensure that all Scrum processes are used as intended and continually improved. Enforce the rules of Scrum, facilitate key meetings, and challenge the teams to innovate.

Assisted the product owner to write, and refine user stories during backlog refinement sessions.

Guiding and coaching delivery teams to self-organize and achieve objectives, without assigning or dictating the work

Create a positive work environment where each person feels valued and helps team members manage their working relationships through transparent dialogue and discussion.

Support team with the planning of the Sprints, prioritization of the sprint backlog, coordinate the development process, identify and eliminate impediments that prevent the team from achieving their goals, and ensure that there’s clear communication among everyone involved in the project.

Track and communicate team velocity and sprint/release progress. Maintains process documentation

Provide coaching and mentorship to team members in order to improve the team’s Agile and Scrum maturity

Facilitate scrum ceremonies such as Refinement,daily stand up,review,retrospective and PI planning.

Train the teams on each specific process step throughout the project lifecycle, Support project planning

Identify project risks and Identify and diagnose process issues

M&T Bank –Remote

Lead Scrum Master (08/2019 – 09/2022)

Enabled business customers to pay vendors, suppliers and employees by using a simple and intuitive

platform by creating a web based and mobile application (M&T Biz pay). Recommended changes and

utilized Scrum and Kanban methodologies to improve efficiency and productivity of Scrum team. Increased

understanding of projects for team members and organization by creating user stories. Identified

dependencies and coordinated with product owner, development team members, and stakeholders to

support the release planning. Enhanced knowledge of the Agile team by organizing training sessions on

agile software development practices, such as pair programming, TDD, FDD, CI, CD, XP and Agile games

Key Contributions:

Developed and implemented effective strategies aligned with organizational needs by working closely

with team members and making work and progress visible to the team and those out of the team

Trained agile teams in writing good user stories and acceptance criteria in accordance with the

INVEST model.

Coached mentored, facilitated the agile team on successful adoption of Agile mindset as well as

ownership, self-management and empowerment.

Collaborated with other teams in each project and review and/ refined strategy base on the

organizational needs

Expose impediments and coached the team on removing impediments and partnering with leadership

to remove impediments outside the capabilities of the team.

Served multiple teams (system and DevOps) under SAFe and ensured the core agile principle

regarding collaboration, prioritization, visibility and team accountability are being practiced

involved in optimizing release management, architectural runway and the center of embattlement by liaising with the team, Product owner, DevOps to improve release thereby improving continuous integration and delivery

Created a healthy environment for the team, product owner and stakeholders to negotiate time, scope

and budget while navigating through a hybrid environment.

End-to-end visibility and control for improved decision making, coordination, and collaboration at

portfolio level.

Demonstrated improvement in productivity and efficiencies through improved processes and cycle

time

Humana- Atlanta GA

Scrum Master, (11/2016 to 07/2019)

Develop web application to facilitate members in searching for doctors and clinics, finding dental providers

by state, and locating providers for mental health while working as scrum master. Devise and define

Quarterly team requirements aligned with departmental and organizational goals. Maintain high quality and

consistency in a team by developing internal processes/procedures. Negotiate the minimum viable product

for delivery by working in close collaboration with the scrum team and product owner. Manage product

team while focusing on improving performance, quality and velocity of the teams.

Key Contributions:

Facilitated scrum ceremonies like sprint review, sprint retrospectives, daily- stand -up, backlog

refinement and sprint planning sessions.

Facilitated work allocation and management of the capacity of the team on work items ranging in

complexity and size -project/Routine/production support.

Initiated and facilitated Scrum community of practice (CoP) to provide support for new scrum master

and supported the enterprise agile transformation need.

Derived decision/prioritization based on overall business value as related to work in product backlog

Updated agile tracking system to provide transparency of product and sprint backlog and improve

lean and agile practices at enterprise level to promote synchronization, alignment and flow.

Involved in optimizing release management, architectural runway and center of enablement by liaising

with Team, product owner, DevOps, and AML team in a hybrid environment.

Assisted the RTE with PI planning and release planning activities and managed the team using scaled

agile framework to deliver critical, time sensitive and artifacts required to support the program

Conducted big room planning, lead and facilitate scrum of scrum (SOS)

Led 2 weeks’ time boxed sprints supporting several simultaneous releases in varying state of the life

cycle and initiated business agility concept

tracked, prepared and deliver team metrics /sprints/release progress and communicated to team,

management and program stakeholders

Planned and monitored project spending/budgeting, and guided projects to completion on time, within

scope and on budget.

Manage project scope and ensure delivery was compliant with scope commitment.

Maintain product vision and breakdown work that needed to be done by analyzing, prioritizing, and

slicing user stories, creating product roadmaps and release plans, and ensure the team understood the

bigger picture of what they were building.

AT&T– Atlanta GA

Scrum Master, (11/2015 to 09/2016)

Conducted training sessions for teams to improve team understanding regarding using Agile, Lean, Scrum,

Kanban practice. Created and promoted an open and friendly working environment to maintain high quality

of work. Updated key stakeholders regarding project progress by organizing discussion meetings. Ensured

transparency and credibility of information by managing all internal and external communication.

Supported process customization and custom reporting while working as Jira admin.

Key Contributions:

Facilitated the adoption of scrum and agile principles to help organization transition to an agile

culture which brought about an increase in transparency, stakeholder engagement and team’s

productivity.

Assured continuous improvement by establishing cross team metrics and dashboard.

Grew the maturity level of Scrum by timely analyzing maturity of Scrum and devising effective

strategies.

Facilitated discussion, decision making, conflict resolution and the delivery of committed work goals.

lead team through requirement gathering, design specification, deployment process to ensure

customers business process requirements are met

Lead problem solving and coordination effort between various business units while working closely

with the IT project manager to create, maintain product backlog and define user stories according to

business values.

Supported and educated product owners on grooming, planning and maintaining the product backlog

Using operational metrics and reports, I performed daily, weekly and monthly review analysis of the

current process.

Managed deliverables and timelines for all initiatives under the responsibility of the team and served

as subject/product matter expert for key areas of the product line and worked with the product manager

to help train customers and conduct workshops and support implementation and development as

needed.

Walmart – Dallas tx

Project Manager (03/2010 to 01/2015)

Coordinated training sessions for teams to improve understanding design thinking. Updated key

stakeholders regarding project progress by organizing discussion meetings. Ensured transparency and

credibility of information by managing internal and external communication.

Key Contributions:

Contributed advanced knowledge in formulating systems scope and objectives relative to the

organization's business plan and user requirements, process flow definitions and functional specifications.

Documented digital transformation strategy; current state of the business operations, marketing,

sales, support and storing documents in SharePoint.

Draft and maintained business requirements and aligned them with functional and technical

requirements.

Recommended operational improvements and established an effective management control and

reporting system based on tracking and analysis.

Worked with Management and staff to ensure Projects were carried out following PMP guidelines

and established effective execution strategy and alignment.

Increased productivity and overall performance of project delivery and standard and by consequence

revenue.

Email:adwhh4@r.postjobfree.com

Contact:470-***-****

Location: GA

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