Resume

Scrum Master Project Manager

Location:

Katy, TX

Posted:

April 11, 2023

Contact this candidate

Resume:

Anita Turner

**** *** **** ***** ****, TX

832-***-**** adwhac@r.postjobfree.com

Synopsis: Experienced EPMO, Project/Program Management and Consult; Proven Ability to Manage Multiple Projects Concurrently, Led a PMO/IT Team to Success, and Unify Efforts Among C-Level Executives, Business Units, Sales and IT Teams to Achieve Business Development Goals.

Focused, dedicated, and highly motivated professional with a proven track record of success in PMO team management, project management deliverables, supporting projects and programs, including scope management, quality management, resource management, schedule management, communications management, resided as Scrum Master, and third-party contract management. Skilled in building a vision for PMO success and executing strategies that generate quantifiable results. Hands-on approach to team leadership and direction; excellent communicator and relationship builder. Align PMO processes effectively with leading-edge technologies; built PMO teams and organized meetings to achieve buy-in on key directives from internal and external partners.

Core knowledge and skill areas include:

Portfolio/Program/Project Management

Client Relationship Management

Team Training, Mentoring & Evaluation

Technology-Business Analysis & Synergy Leadership – Adept at leading/managing cross-functional programs.

Problem solver – Creativity and forethought in solving complex project issues.

PMI, SDLC, Agile, Scrum, Waterfall Methodologies

High Profile Special Project Oversite

3 M to 50 M dollar project delivery

Project Lifecycle Coordination & Management

Change management framework

C-Level Executive Consultations/Collaborations

Customer Service & Retention Improvement

Enterprise Portfolio Management

Vendor Management

Merger/Acquisitions

Team Empowerment

Quality Assurance

Great Plains, People Soft, ERP

AWS, Azure Cloud Computing

EXPERIENCE:

Allsource PPS – Contracted to FIS 3/17 to Present Remote postion

Senior Program Manager

Performed the role of program, portfolio, and project management, while leading project managers, and multi-functional teams across the Globe.

Managed mainframe systems project portfolio.

Managed mainframe high profile special client oversite and delivery.

Maintained mainframe systems project budgets and vendor management.

Worked with executive management, research, sales, marketing, and IT teams to support business program execution for delivery of projects.

Software development of new products followed SDLC (develop, Unit Test, QA, UAT, and Production). Also resided as Scrum Master, lead daily scrum meetings, updated back log and sprint plans on two to four week cycle.

Maintained and improved PM standards and best practices across all project managers, project coordinators, and scrum masters within the supported SDLC.

Led PM s of strategic projects, including project planning, communication, and change management.

Improved the forecasting and scheduling processes, while maintaining and improving processes to manage project dependencies in other organizations within FIS.

Maintained and led improvements of development operational metrics, including reporting for Monthly Ops Review, Weekly Dashboards, and other program reviews.

Ensured the work of the PMs was audited and reported on, in order to drive maturity, accuracy and consistency of our PM practices.

Hired, trained, led, motivate, coach, and managed a high-performing team of Project Managers, Project Coordinators and Scrum Masters.

Led an audit process definition and improvement in PMO areas while partnering in setting the direction for the integration of standards and processes.

Launched customer satisfaction surveys to survey the Project Managers performance.

Established, and enhanced effective processes, practices, tools, and standards for all PMO functions

Provided metrics and qualitative research the effectiveness of our Project Managers and their ability to success in driving client projects successfully, repeatedly and with quality.

Followed, trained and enforced company security policies and regulations.

Mined and coordinated resource sharing between constituent projects to overall benefit of program. Utilized rigorous risk and issue identification and mitigation process on an ongoing.

TeKSystems – Contracted to Wood Mackenzie 6/15 – 12/16 Houston, TX

Senior Program Manager

Managed a product team of 30 team members to deliver project/product releases from idea stage to client release utilizing agile methodology housed on AWS and Azure cloud environments.

Managed Americas Research Oil, Upstream, Coal, LNG, Off Shore, Refinery and Mining Portfolio of Projects.

Worked with executive management, research, sales, marketing, and IT teams to support business program execution for delivery of projects.

Drove project delivery and capability excellence through the product design, solution development, and delivery of a solution, service, capability and offerings of all Wood Mackenzie products while following PMI best practices for initiation, planning, execution, monitoring and control and closure.

Software development of new products followed SDLC (Develop, Unit Test, QA, UAT, and Production). Also resided as Scrum Master, lead daily scrum meetings, updated back log and sprint plans on two to four week cycle. Trained development and PM on Agile/Scrum frameworks.

Delivered 3M dollar projects for Data Center Move, North American Well Analysis Tool and Merger and Acquisitions Projects.

Launched new Oil and Gas software products from ideation to client delivery.

Worked with management to analyze program proposals and program objectives.

Developed program plan, business case, budget, schedule, and scope.

Developed program management standards and methodologies to achieve program goals.

Monitored and controlled expenses within allotted budgets.

Performed resource allocation and workload assignment for timely deliveries.

Performed business contract negotiations with clients as needed.

Ensured that program deliverables meet quality standards and project requirements.

Developed, trained, wrote, PMO best practices based on PMI to improve program performance and mentored junior PMs.

Followed, trained and enforced company security policies and regulations.

Mined and coordinated resource sharing between constituent projects to overall benefit of program.

Utilized rigorous risk and issue identification and mitigation process on an ongoing basis and convey effectively to CIO and Executive management, while maintaining RAID document.

CardTronics 7/13 – 6/15 Houston, TX

Senior Systems and Programming Project Manager, Lead

Managed a team of 95 global PMs and IT professionals to deliver, analyze, architect, design, build, deploy, operate, monitor and maintain the ATM and credit card processing software products, large data center moves, network infrastructure, Azure, AWS, Cloud, ERP Manufacturing large scale deployment, engineering systems and business application systems in a high tech environment for Production and Disaster Recovery Sites.

Delivered credit card and ATM software development projects housed on AWS and Azure from ideation to client delivery.

Maintained and improved PM standards and best practices across all project managers, project coordinators, and scrum masters within the supported SDLCs - Waterfall and Agile framework.

Led PM leadership of strategic projects, including project planning, communication, and change management.

Improved the portfolio forecasting and scheduling processes.

Maintained and improved processes to manage project dependencies in other organizations within CardTronics.

Maintained and led improvement of development operational metrics, including reporting for Monthly Ops Review, Weekly Dashboards, and other program reviews.

Ensured the work of the PM's is audited and reported on, in order to drive maturity, accuracy and consistency of our PMI/PMO best practices.

Hired, trained, led, motivated, coached, and managed a high-performing team of Project Managers, developers, quality assurance and business team.

Software development of new products followed SDLC, resided as Scrum Master (develop, Unit Test, QA, UAT, and Production). Also resided as Scrum Master, lead daily scrum meetings, updated back log and sprint plans on two to four week cycle.

Led an audit process definition and improvement in PMO areas while partnering in setting the direction for the integration of standards and processes.

Established, and enhanced effective processes, practices, tools, and standards for all PMO functions.

Provided metrics and qualitative researched the effectiveness of our Project Managers and their ability to success in driving client projects successfully, repeatedly and with quality.

FIS 06/05 - 7/13 Little Rock, AR

PMO - Senior Project Manager

Served as Program Manager for Enterprise Wide Large portfolio for Global International Environments (US, UK, Australia, Chile, Brazil, US and Canada), while managing portfolio for Check, Global Voice, and Credit Card and Prepaid lines of business.

Managed projects for software application products, data center operations, maintained enterprise network infrastructures(LAN and WAN), built large disaster recovery sites, large data center moves, new server installations, large desktop moves, help desk center designs and built outs, while facilitating technical meetings for small and large technology workgroups.