Customer Service Rep

Ayanna Neil

Orlando, FL *****

***********@******.***

407-***-****

Over 5 years of experience with all call center job forms (ie:sales,inbound,outbound, data entry) Orlando, Fl 32818

Work Experience

Benets Specialist

Web Benets Design - Remote (Temporary)

August 2022 to December 2022

*Interacted with clients

*Helped clients select proper benefits

*Updated any information from client

Customer Service Rep

Sitel - Remote

March 2022 to August 2022

*Assisted Turbotax Customers with filling taxes

*Took payments over phone

*Logged each interaction with customers

Claims Specialist

Colorado Department of Labor and Employment - Remote January 2021 to August 2021

*Assist claimants with lling out application

*Provide claimants status of claim

*update personal information (if needed)

Administrative Assistant

Herbert Jackson Lawn Care llc - Orlando, FL

August 2016 to May 2018

• Organize Officework

• Assist with appointment making

• Microsoft Excel

• Microsoft Powerpoint

• Print

Education

High school diploma

Wekiva Highschool

Skills

• Microsoft Word (10+ years)

• Microsoft Office (10+ years)

Certifications and Licenses

ITIL

Present

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