D I A N A B O I V I N
O B J E C T I V E
To obtain a position in which to maximize my
skills and experience for the mutual benefit
of my employer and myself.
E D U C A T I O N
Indiana Technology: Graduated in May
2010 with a BA in Accounting
Indiana Bible College: Received diploma in
Christian Education, graduated in 1992
Central Nine Career Center: Received
certificate in Accounting, graduated in
1989
Southport High School: Graduated in 1989
E X P E R I E N C E
Patient Access Team Lead
Registered patients in the ER Department
Audit Accounts and follow up with staff on mistakes Work on a report for Medicaid to make sure the insurance was put in correctly Help train New Hires
Completed the POS daily
Franciscan Alliance, Indianapolis, IN Dec. 2017 – NOW Verification Unit
Work off of 25 different Work Ques (Excel) with patient’s accounts Communicate with billing office, insurance companies, doctor’s office, and patients to get these accounts paid
Correct the information received on these accounts for payment Send Appeals to insurance company for payment
St. Francis Hospital, Indianapolis, IN, Feb. 2013 – Dec. 2017 Intake Coordinator
Print daily reports from “PHS” system and tally the totals Verify outpatient testing in “PHS” system
Verify insurance for patients coming in for testing Communicate regularly with doctor’s office and insurance companies to obtain authorization number
St. Francis Hospital, Beech Grove, IN, Sept. 2007 – Feb. 2013 Operations/Accounting Specialist
Receive invoices from facilities, recorded them in ledger, and paid them Create monthly rents in excel spreadsheet, receive checks for rent, and deposit them
Assigned cell phone for all employees and kept recorded of this information Maintain and organize files in the office
Created spreadsheet for different bills that needed payment and inform those in charge of that certain bill
Midtown Mental Health (contract), Indianapolis, IN, May 2007 – Oct. 2007 3005 Merts Drive
Indianapolis, IN 46237
317-***-**** ********@***.***
S K I L L S
Proficient with Microsoft Word & Power Point
Experience with Microsoft Excel
Typing skills of approximately 45 wpm
Experience with other entry specialized systems
********@***.***
Registrar/Central Scheduling
Schedule outpatient testing from phone on computer Communicate regularly with patients and medical personnel Coordinate faxed orders and scheduling
Electronically enter orders in “PHS” system
St. Francis Hospital, Indianapolis, IN, Oct. 2002 – Aug. 2006 Receptionist/File Clerk
Answered switchboard calls
Provided back-up for customer service
Scanned documents into company’s system for online storage IR-Von Duprin (contract), Indianapolis, IN, Sept. – Nov. 2002 Administrative Assistant
Created letters to go to clients
Maintained and organized file room for client files and confidential data Prepared binder proposals to be sent to clients
Prepared and organized daily Federal Express packages for shipment Assisted management staff of five with any additional tasks as needed Transcend, Inc. (contract for Ernst & Young) Indianapolis, IN, Aug. 2006- Apr. 2007 References Available upon Request